Butler Hyundai Medford


Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

613 Reviews

ReScore Reviews™ (18)

ReScore
Overall Rating 4.1666656/5Overall Rating 4.1666656/5Overall Rating 4.1666656/5Overall Rating 4.1666656/5rating 4.1666656
Original
Overall Rating 2.27778/5Overall Rating 2.27778/5rating 2.27778rating 2.27778rating 2.27778
93% Would Recommend
100% Business Response
Latest Review 2 days ago
Theresa Z. on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Card question"
I have bought at least 2 vehicles on a row from you because I feel I can trust you at Hyundai. I received a 25 dollar promo card. I was told it was good then I called the 8 hundred number & that girl said my vin number was not correct???
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/20/2018
Service Type: Maintenance
Review Created: 02/23/2018 11:58 AM
DAVE E. at Butler Hyundai Medford responded on 02/23/2018

Thank you so much for the review! We appreciate your business and hope to see you again soon! -- Butler Hyundai

Alan C. on 02/23/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Elantra"
My only misgiving was that my wife took the car in and was suddenly faced with over $800 in recommended service items. When I looked them up on the Hyundai service plan they did not seem to be warranted. My concern is that a woman was perceived as an easier target.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/20/2018
Service Type: Repair
Review Created: 02/23/2018 11:27 AM
DAVE E. at Butler Hyundai Medford responded on 02/23/2018

Thank you so much for the review! We appreciate your business and hope to see you again soon! -- Butler Hyundai

Kathryn W. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Helpful people"
Donovan In the service department is always so helpful and friendly.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 01/29/2018
Service Type: Repair
Review Created: 02/22/2018 02:50 PM
DAVE E. at Butler Hyundai Medford responded on 02/23/2018

Thank you so much for the great review! We appreciate your business and hope to see you again soon! -- Butler Hyundai

Mark D. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"February Service"
As always our service was done in a timely manner! Donovan is great to work with.!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/21/2018 08:38 AM
DAVE E. at Butler Hyundai Medford responded on 02/21/2018

Thank you so much for the great review and feedback! We appreciate your business and hope to see you again soon! -- Butler Hyundai

Gina G. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Patient and impeccable customer service in the service department.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/20/2018 01:34 PM
DAVE E. at Butler Hyundai Medford responded on 02/20/2018

Thank you so much for the great review and feedback! We appreciate your kind words and hope to see you again soon! -- Butler Hyundai

Melissa O. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellence Service Department!!!"
Any time I have a question, concern or need servicing the department is on top of their game, super professional, personal and make the experience awesome!!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/19/2018 03:31 PM
DAVE E. at Butler Hyundai Medford responded on 02/19/2018

Thank you so much for the great review and feedback! We appreciate your business and hope to see you again soon! -- Butler Hyundai

Jacquelyn A. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always a pleasure."
Fast, friendly, reasonable and good service. Jackie A
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/16/2018 02:18 PM
DAVE E. at Butler Hyundai Medford responded on 02/16/2018

Thank you so much for the great review! We appreciate your business and hope to see you again soon! -- Butler Hyundai

David W. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" RESPONSE"
THE SERVICE WAS MINIMAL BUT THEY DID NOT HAVE MY AIR FILTER
FOR THE ENGINE. THEY STILL DO NOT. THEY HAVE NOT CALLED ME in reference
to having an air filter in stock.
My visit to Butler Hyundai was on February 2.
We called several days later to see if they had an air filter. They did not and they assured me
that they would call when one was available.
So they have not called to report that they have an air filter.
We tried several automotive Suppliers and none had a filter.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/02/2018
Service Type: Maintenance
Review Created: 02/15/2018 01:28 PM
Donna F. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Every time we bring our car to your dealership we are taken care of . Donavan is a Great asset to your dealership. He greets you like a family member not a customer, While we were waiting we had a brief conversation with a Salesman who was very polite and if we were in the market for new car we probably would have bought one. We would recommend your dealership to our friends and family.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 02/09/2018
Service Type: Repair
Review Created: 02/14/2018 10:37 AM
DAVE E. at Butler Hyundai Medford responded on 02/14/2018

Thank you so much for the great review! We appreciate your business and hope to see you again soon! -- Butler Hyundai

Vicki K. on 02/13/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Hyundai dealership"
I like going to Hyundai for my car repairs because I know the mechanics are knowledgeable about my car and parts. I know the work will be done right with genuine Hyundai parts. They top off the repair and my wait with a FREE car wash coupon. (Icing on the cake)
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/13/2018 01:35 PM
DAVE E. at Butler Hyundai Medford responded on 02/13/2018

Thank you so much for the review and feedback! We appreciate your business and hope to see you again soon! -- Butler Hyundai

Verified Customer on 02/12/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
Pretty Good.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/05/2018
Service Type: Repair
Review Created: 02/12/2018 01:15 PM
DAVE E. at Butler Hyundai Medford responded on 02/12/2018

Thank you so much for the review and feedback! We appreciate your business and hope to see you again soon! -- Butler Hyundai

Charles M. on 02/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They were quick and efficient and did not try to sell me additional service."
They got the job done on time and it was done right. There was no additional pressure to sell me additional service.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 02/05/2018
Service Type: Repair
Review Created: 02/11/2018 06:17 PM
DAVE E. at Butler Hyundai Medford responded on 02/12/2018

Thank you so much for the great review and feedback! We appreciate your business and hope to see you again soon! -- Butler Hyundai

Royann M. on 02/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Knowledge and friendly staff"
Great place
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 02/06/2018
Service Type: Maintenance
Review Created: 02/10/2018 08:35 AM
DAVE E. at Butler Hyundai Medford responded on 02/12/2018

Thank you so much for the great review and feedback! We appreciate your business and hope to see you again soon! -- Butler Hyundai

Harry D. on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service at Butler Hyundai at Medford"
They do a good job. Prompt, courteous and deliver as promised.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/31/2018
Service Type: Repair
Review Created: 02/08/2018 05:17 PM
DAVE E. at Butler Hyundai Medford responded on 02/09/2018

Thank you so much for the great review and feedback! We appreciate your business and hope to see you again soon! -- Butler Hyundai 
 

Judith E. on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great service, but even greater employees. Very friendly and helpful. Yup, I’ll return!
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 02/02/2018
Service Type: Maintenance
Review Created: 02/07/2018 06:33 PM
DAVE E. at Butler Hyundai Medford responded on 02/08/2018

Thank you so much for the great review and feedback! We appreciate your kind words and hope to see you again soon! -- Butler Hyundai

George M. on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Dept is great"
Nice friendly people and they take the time to explain everything that they are doing and why it is necessary
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/31/2018
Service Type: Maintenance
Review Created: 02/06/2018 03:50 PM
DAVE E. at Butler Hyundai Medford responded on 02/06/2018

Thank you so much for the great review and feedback! We appreciate your kind words and hope to see you again soon! -- Butler Hyundai

Donna M. on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
Nice waiting area, helpful staff, and a car wash coupon!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 01/31/2018
Service Type: Maintenance
Review Created: 02/06/2018 11:27 AM
DAVE E. at Butler Hyundai Medford responded on 02/06/2018

Thank you so much for the great review and feedback! We appreciate your business and hope to see you again soon! -- Butler Hyunda

Elyssa E. on 02/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Been having my car serviced here since we moved to Medford and every staff has been helpful!
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 01/29/2018
Service Type: Repair
Review Created: 02/04/2018 06:30 PM
DAVE E. at Butler Hyundai Medford responded on 02/05/2018

Thank you so much for the great review and feedback! We appreciate your business and hope to see you again soon! -- Butler Hyundai

Daniel W. on 02/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy no sales pressure "
Nice waiting room with coffee. Information about your car provided with no pressure.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 01/22/2018
Service Type: Repair
Review Created: 02/04/2018 10:23 AM
DAVE E. at Butler Hyundai Medford responded on 02/05/2018

Thank you so much for the great review and feedback! We appreciate your business and hope to see you again soon! -- Butler Hyundai

Brian H. on 02/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"b"
b
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/29/2018
Service Type: Maintenance
Review Created: 02/02/2018 12:17 PM
DAVE E. at Butler Hyundai Medford responded on 02/02/2018

Thank you so much for the great review and feedback! We appreciate your kind words and hope to see you again soon! -- Butler Hyundai

Displaying Review 1 - 20 of 613 in total