Butler Hyundai Medford

As a retired industrial equipment service business owner, I greatly appreciated the professionalism of Service Advisor Donovan Smith. His knowledge and attention to detail were impressive and his advice and service suggestions were appropriate. In addition, I found the Butler Hyundai parts and labor rates to very reasonable. (I usually purchase my automotive parts at wholesale.) I was visiting family in the Medford area over Thanksgiving when this particular problem occurred and wish my Hyundai dealer at home was as responsive as Butler Hyundai is.

I've been using the service center ever since I bought my Hyundai Sonata Limited Edition 2.0 in 2013 I always get in right away they're friendly they know what they're doing and the cost is not any more than a private service center. I had my car at Butler Collision due to an accident it took a month and I was driving a brand-new loaner car the very day I got in the accident it was awesome and my car came back looking brand new and they did all the recall things and my car was ready to roll.

I would ask how many lube techs are working that day as if can cause delays even with an appointment. However the seasoned mechanic looked over the car, showed me what was the most expensive repair needed and why. Then a discount because of the wait.

I like the way they treat me every time I call them or take my car in.

Scott in the service department was very helpful. He worked with me on how to get creative with the financial part of paying for a major expense that I was not prepared for. And got it all done very quickly as well.

friendly, good waiting facilities, keep you informed.

Excellent service.

xxxoooxxx

Went to Butler for a Recall fix, they were very efficient in getting me in & out in record time.
Have always had a good experience at this dealership.

Instant appointment. Short wait. The person who changed the head lights took the time to clean the plastic cover inside and out. And it needed it. Greatly appreciated the help!

Great service advisors and mechanics. Donovan is the best and what he says he does!

Thank you

He was very detailed and kind and gave honest answers of most important items to address. No pressure felt.

We received such wonderful service from the time we purchased the car to getting scheduled maintenance done. Butler Hyundai really puts the customer first.

Service at Butler Hyundai is second to none! Donovan in the Services Dept. Knows his stuff and 8s great to work with. Thanks Donavan!

The people are so very friendly.Always have a smile. Good PR

Very reliable service.

Very prompt and friendly service

We came in to get a repair done and some of the parts were not in the box like they were supposed to be, but we were able to get one thing fixed and Donovan took the extra time to explain what was going on and took real good care of everything for us. He said he will reorder the part we still need and call us as soon as it arrives. He has helped us in the past and he is a asset to Hyundai service department.

Good place for service