Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

889 Reviews

100% Would Recommend
Latest Review 2 days ago

Reviews


SF
Sunny F.
Medford, OR
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Sunny said she carries business cards from this facility , and hands them out to new people, friends, family and new people in town. They take care of her vehicle very well.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Medford, OR
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019
The shop is very interested in my older car's problems and helps me to take care of problems
My older problem in the care has begun to involve other parts and I was advised to take care of everything before more would be needed to be fixed. It was a several days in your shop but the final care was worth the wait.

JM
Joseph M.
Jacksonville, OR
Mercedes-Benz C230
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Joseph said his one experience with this business has been quite satisfactory
This review was collected via phone interview by Customer Research Inc.

TB
Tatiana B.
Ashland, OR
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019
Trust-worthy service
I've been a customer for over 25 years. Russ always explains what needs to be done and why. He shows me what's going on in my vehicle when possible. Russ takes the time to let me know what maintenance I can expect to need next and in what time-frame.

KD
Kirsten D.
Medford, OR
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Kirsten said the staff did a great job, they are wonderful to work with and they have reasonable prices.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Jacksonville, OR
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
Fix Subaru with 342,000 running on too many rpm's
They fixed it pretty quickly. The car is running normal now.

TM
Tim M.
Jacksonville, OR
Chrysler PT Cruiser
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2019 Category: Service
Tim said the staff understood the electrical problem with this vehicle. They properly diagnosed the issue and promptly completed the repair. He also stated Russ rocks.
This review was collected via phone interview by Customer Research Inc.

KH
Ken H.
Medford, OR
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Ken said the maintenance work to his vehicle was done well. He also said it was good service overall.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Medford, OR
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
Friendly and professional service
Owners and mechanics give professional service, making sure car service is complete and not half done. They also care about their customers!

VR
Victor R.
Medford, OR
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Victor said the staff do a good job, they're courteous, and he doesn't have a problem with them.
This review was collected via phone interview by Customer Research Inc.

DL
Daniel L.
Medford, OR
Jaguar XF
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Daniel said the staff at this business fulfilled what he needed to have done with his vehicle.
This review was collected via phone interview by Customer Research Inc.

CR
Christian R.
Southern Pines, NC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
Phenomenal Experience
Had a phenomenal positive experience with Devin at Specialized Automotive Repair and would highly recommend them for any automotive needs.

Devin conducted a pre-purchase inspection for a vehicle that I purchased sight un-seen and provided an in-depth and accurate report of all deficiencies associated with the inspection, to include going above and beyond and providing photos of the vehicle. I found Devin and Specialized Automotive Repair so technically impressive that I requested they preform a refresh of all fluids on the vehicle and have it prepared for shipment to the East Coast. Following the work, Devin assisted in the coordination of the vehicles pick-up, proving to be extremely flexible as multiple shipment companies fell through.

I would trust Devin and Specialized Automotive Repair with any vehicle that I own, and recommend them to all enthusiasts who are hesitant to trust others with the care of their vehicles as I do.

MW
Matt W.
Medford, OR
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2018
Amazing
You guys are just amazing. Always feel so well taken of. I would recommend you to everyone

JR
Jesse R.
Eagle Point, OR
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018
Great place to get your automobile fixed
I had both my vehicle go down and needed to get at least one going. They were very busy but managed to get my car in at took a little bit longer than expected but I was more than happy with the price and quality service that they provided.

HB
Harris B.
Jacksonville, OR
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Harris said the staff provided great service.
This review was collected via phone interview by Customer Research Inc.

HJ
Heather J.
Jacksonville, OR
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Heather said the employees were very good at explaining things to her, let her know what was going on and had very good communication.
This review was collected via phone interview by Customer Research Inc.

RS
Rick S.
Medford, OR
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Rick said he is happy with the business. Russ and Devon are the best and he will always go there.
This review was collected via phone interview by Customer Research Inc.

DS
Dorothy S.
Central Point, OR
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Dorothy said that the business is very dependable and friendly. She said the waiting area is very clean. She said that they are honest.
This review was collected via phone interview by Customer Research Inc.

JR
Jeremy R.
Ashland, OR
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
Jeremy said the employees were friendly. They were honest. They were up front with his service. They provided good service.
This review was collected via phone interview by Customer Research Inc.

RA
Ramez A.
Medford, OR
Audi Q5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
Ramez said the customer service is always great. He said He has been going to them for years. He said Russ and his son are great at what they do.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 889 in total