Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92
4.9

( 944 Reviews )

100% Would Recommend
Latest Review 2 days ago

Reviews


ST
Sharon T.
Central Point, OR
Toyota Camry
Verified Customer
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11/15/2019 Category: Service
Sharon said she originally went because it's her friend's son's business. She said they did a beautiful job and have done so for 3 years or more and she has never been disappointed in their work. She said they always do a little extra stuff, like wash her windows. They do a great job and she added she hopes they keep it up.
This review was collected via phone interview by Customer Research Inc.

WC
Wendy C.
Medford, OR
Honda Accord
Verified Customer
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11/07/2019
Quality & Excellence!
I am always satified with your quality services every time! Thank you always! I recommend this to anyone who is seriously considering this! From W.C. in Medford Oregon

JM
Joe M.
Central Point, OR
smart fortwo
Verified Customer
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11/07/2019 Category: Service
Joe said she's very happy with them, the service was great. She loves the people who work there and their service. She's really happy with them and she would come back.
This review was collected via phone interview by Customer Research Inc.

SM
Sharon M.
Central Point, OR
Honda CR-V
Verified Customer
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11/06/2019
Best customer service - prompt and amazing mechanical work
I wouldn't take my car to any other shop! I receive the friendliest customer service from Russ and Devin Sanger and their Honda mechanic has kept my 1998 Honda CRV running for the past 8 years!!! Love everyone at Specialized Automotive.

DC
David C.
Ashland, OR
Toyota Corolla
Verified Customer
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10/29/2019 Category: Service
David said that he was comfortable with their communication. He said he wants the staff to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

TA
Thomas A.
Medford, OR
Lexus IS 300
Verified Customer
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10/28/2019 Category: Service
Thomas said he would recommend the business for service in a heartbeat, because the staff was honest.
This review was collected via phone interview by Customer Research Inc.

CM
Chris M.
Medford, OR
Chevrolet Malibu
Verified Customer
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10/24/2019 Category: Service
Chris said the employees were kind, informative and honest. They were able to fit him in to the schedule. This business is very forthcoming.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
Medford, OR
Acura MDX
Verified Customer
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10/20/2019
Service MDX
I've been taking my Acura's to Specialized for twenty years and have always found them to be honest, affordable, knowledgable with the highest quality of workmenship anywhere in the Rogue Valley. I recommend this shop to all my friends.

DW
Deborah W.
Phoenix, OR
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10/19/2019
Excellent Customer Service
Great listeners to customer explanation of what is wrong with vehicle. Give detailed explanations in layman's terms and work with customers to come to more than just satisfactory solution of repairs.

TB
Tyler B.
Medford, OR
Ford Ranger
Verified Customer
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10/18/2019
Honest and reasonably priced
Honest diagnosis, reasonable price and great communication. It all adds up to a good experience. Will definitely be using Specialized Automotive again.

SM
Steve M.
Medford, OR
Verified Customer
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10/18/2019 Category: Service
Steve said the staff are very good.
This review was collected via phone interview by Customer Research Inc.

KV
Kit V.
Medford, OR
Toyota Tundra
Verified Customer
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10/08/2019
Thank You!
Having had my truck serviced yesterday, I can say that Russ was both congenial & professional. He answered all of my questions prior to bringing in my vehicle. The service was done within estimate & on time. This shop is a breath of fresh air compared to the "big box dealerships". Thank you!

WC
Wendy C.
Medford, OR
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10/07/2019
I want to thank you always for your always sound advise. Your consistent outstanding service have always been appreciated! Thank you again like always! Wendy C.
This auto repair shop is my favorite shop. The staff are friendly and attentive to details. I am satisfied with quality service every time I go there.
WC
Medford, Oregon

WC
Wendy C.
Medford, OR
Honda Accord
Verified Customer
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10/06/2019
Great quality shop!
The auto shop is the best shop in the whole town. There is no other shop like it!

VP
Veronika P.
Medford, OR
Toyota Corolla
Verified Customer
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10/03/2019
reliable, friendly, accomodating
see review

DD
Dave D.
Talent, OR
Porsche 911
Verified Customer
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09/28/2019 Category: Service
Dave said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

RH
Rob H.
Eagle Point, OR
Toyota Camry
Verified Customer
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09/28/2019 Category: Service
Rob said that they bend over backwards to make everything right. He trusts the people working there with his vehicles. He trusts them so much that he is advertising for their business . They do good work. It can be hard to find good mechanics.
This review was collected via phone interview by Customer Research Inc.

TB
Tim B.
Medford, OR
BMW 5 Series
Verified Customer
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09/22/2019
Trustworthy Shop
The staff at Specialized Auto have always been on top of there game. We really appreciate there upfront honesty and friendliness. There have been several occasions where we have taken our car in to have something fixed and have the staff let us know that only certain things needed fixing. They are always honest and forthcoming in all aspects of there business.

AH
Alec H.
Medford, OR
Mercedes-Benz CLS-Class
Verified Customer
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09/17/2019 Category: Service
Alec said they have really great people, did not try to overcharge him for anything and Alex took care of the issue.
This review was collected via phone interview by Customer Research Inc.

SD
Seleena D.
Medford, OR
Volkswagen Passat
Verified Customer
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09/06/2019 Category: Service
Seleena said the employee was professional and explained the issues with her vehicle well so she could actually understand it.
This review was collected via phone interview by Customer Research Inc.