Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

819 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


TF
Tace F.
Gold Hill, OR
Audi allroad
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Tace said the staff treated her honestly.
This review was collected via phone interview by Customer Research Inc.

GW
Geoff W.
Oregon
Honda Fit
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Geoff said the staff have a great attitude and they treated him fairly.
This review was collected via phone interview by Customer Research Inc.

CK
Carlin K.
Central Point, OR
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Carlin said the staff replaced his battery and were in good communication with him throughout the visit. They were committed to figuring out the issue with his vehicle and so far, it's running well.
This review was collected via phone interview by Customer Research Inc.

SF
Sunny F.
Medford, OR
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Sunny said she is always very pleased with the service. The staff go out of their way to make sure her vehicle gets quality repair work and parts.
This review was collected via phone interview by Customer Research Inc.

JB
Jukka B.
Medford, OR
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Jukka said the service is good.
This review was collected via phone interview by Customer Research Inc.

FS
Fred S.
Medford, OR
Oldsmobile Bravada
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Fred said the staff were amazing. The guys in the office and the technician were great, and he had a great experience.
This review was collected via phone interview by Customer Research Inc.

JA
Jeff A.
Medford, OR
Porsche Cayman
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2018 Category: Service
Jeff said the staff were good, but his vehicle was delayed.
This review was collected via phone interview by Customer Research Inc.

P
Debra P.
Talent, OR
Oldsmobile Alero
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Debra said that the staff at the facility are great and she trusts them.
This review was collected via phone interview by Customer Research Inc.

RK
Ray K.
Red Deer, AB
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05/21/2018
Top notch service
We were traveling from Palm Springs to Calgary in a Ferrari California and experienced an electrical problem midway through trip. We were directed to Russ’s shop buy a local at a service station. We were seen immediately and problem fixed after confirmation with a dealership in San Francisco. Russ even inquired about some other problems that could arise and got info on parts and delivery for them. These gentlemen were life savers for us and thank you guys so much

SB
Sheree B.
Eagle Point, OR
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Sheree said this business was good, they were fine.
This review was collected via phone interview by Customer Research Inc.

AM
Arianna M.
Medford, OR
Volkswagen New Beetle
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Arianna said they got her vehicle to her quickly and did a great job.
This review was collected via phone interview by Customer Research Inc.

KV
Kit V.
Medford, OR
Audi TT
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Kit said the staff did everything he expected them to.
This review was collected via phone interview by Customer Research Inc.

DH
Dean H.
Klamath River, CA
Toyota Sequoia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Dean said the staff is very friendly and they do an excellent job.
This review was collected via phone interview by Customer Research Inc.

JJ
Jim J.
Medford, OR
Chevrolet Corvette
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Jim said the staff take good care of him. He has had numerous vehicles serviced and they have always worked him in. The quotes are always close to what the actual cost is.
This review was collected via phone interview by Customer Research Inc.

NP
Neven P.
Albany, OR
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Neven said he was traveling from out of town and this business squeezed him in even though they were booked up for the day.
This review was collected via phone interview by Customer Research Inc.

DB
Don B.
Medford, OR
Lexus ES 330
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
2006 Lexus repair (gas leak)
First, we replaced the gas cap, but that did not fix the problem the computer detected of a gas leak somewhere. 2nd time your service detected a broken part in the gas that was old and cracked, replaced it and fixed the problem.
Great job Specialized Auto.

MH
Mike H.
Central Point, OR
Porsche 944
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Good knowledge of my older vehicle
I appreciate very much good working knowledge of my older vehicle and a willingness to monitor all systems without specific instruction. I've always thought it best to keep my car in the condition necessary for a long trip at all times and Specialized seems very willing to assist to that end.

CA
Chris A.
Grants Pass, OR
Acura MDX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Chris said the staff are nice people. They did a good job on the service and they talked her through everything they did.
This review was collected via phone interview by Customer Research Inc.

DD
Dean D.
Medford, OR
BMW X5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Dean said the staff were really professional.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Medford, OR
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Friendly, professional staff and my car is running wonderful!
I appreciate the experienced mechanics working on my vehicles and the friendly, professional staff!

Displaying Review 1 - 20 of 819 in total