Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

914 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


Verified Customer
Jacksonville, OR
Subaru Forester
Verified Customer
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06/22/2019
Excellent service
My car was serviced quickly at a reasonable price.

TF
Tace F.
Gold Hill, OR
Cadillac Fleetwood
Verified Customer
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06/18/2019 Category: Service
Tace said the staff is up front about the details. They also keep her updated as to cost, especially.
This review was collected via phone interview by Customer Research Inc.

AC
Alexis C.
Ashland, OR
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06/12/2019
Great Customer Service
I was very pleased with both owners of this shop. I had recently bought a Subaru, and thought it needed the Timing belt changed. The Carfax did not show this as having been done. After they got in there, they reported that it had already been done. So for a very fair amount, I had them check the car over for all possible problems. The car was in great shape and they happily said so. What a good day.
Thank you Russ and Devin

LG
Laura G.
Jacksonville, OR
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Laura said Russ is amazing, and her vehicle is running fine.
This review was collected via phone interview by Customer Research Inc.

FK
Frank K.
Shady Cove, OR
Jaguar S-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019
Good shop
they know their doing and they treat you right.

ND
Nick D.
Central Point, OR
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Nick said the customer service at this business was great. They went above and beyond to help him out. He would like to thank them for exceeding his expectations.
This review was collected via phone interview by Customer Research Inc.

DM
Derek M.
Mount Shasta, CA
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Derek said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

WC
Wendy C.
Medford, OR
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019
I want 2 thank u always 4 your sound advise. Your consistent outstanding service have always been appreciated! Thank u ! Wendy C.
I want 2 thank u always 4 your sound advise. Your consistent outstanding service have always been appreciated! Thank u ! Wendy C.

RH
Raejean H.
Medford, OR
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2019
Always Satisfied
I have taken my car to Specialized for years. They have always fixed my car and made me confident that the problem was corrected. I trust them to not charge me for things my car doesn’t need. I always recommend them to my friends. They do great work.

TL
Thomas L.
Ashland, OR
Plymouth Voyager
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Thomas said He appreciated the excellent service. The staff was knowledgeable, and friendly.
This review was collected via phone interview by Customer Research Inc.

AD
Addie D.
Medford, OR
Audi Q5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Addie said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

BR
Bowie R.
Medford, OR
Nissan Frontier 2WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019 Category: Service
Bowie said the service was good.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
Medford, OR
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019
I've been taking my vehicles to Specialized for over 18 years and I recommend them to all my friends.
Russ and Devon run an honest shop and have maintained my Acura's for years. Don't hesitate to take your autos for your repairs and maintenance.

MR
Mike R.
Medford, OR
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Mike said the business's employees were super cordial and they really took care of his vehicle's problem. He added they stayed 15 minutes late so he could pick up his vehicle. The staff tried really hard to be customer-satisfying, and it is all good.
This review was collected via phone interview by Customer Research Inc.

MM
Matt M.
Medford, OR
BMW 3 Series
Verified Customer
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04/15/2019 Category: Service
Spoke with Kyle. He said the service is always good.
This review was collected via phone interview by Customer Research Inc.

KT
Krista T.
Medford, OR
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019
Personal service
I feel like family, and my best interests are considered.

CS
Chris S.
Medford, OR
Volvo XC90
Verified Customer
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04/10/2019 Category: Service
Chris said the service was good.
This review was collected via phone interview by Customer Research Inc.

GS
Geraldine S.
White City, OR
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Geraldine said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

RH
Raejean H.
Medford, OR
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019
Great Service
I have taken my car to Specialized for over 10 years. They have always provided great service. I never feel like they try to sell me something I don’t need. Keep up the good work guys!

JF
Judy F.
Central Point, OR
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Spoke with Judy's husband. He said the business took care of them in a fast and personal way.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 914 in total