Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

850 Reviews

100% Would Recommend
Latest Review about 11 hours ago

Reviews


DS
Donald S.
Central Point, OR
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018
Avalon-axel and motor mount
Toyota kept sending wrong parts several times. Russ finely ask me to bring my car in so they could open up the problem area and took pictures at problem site and pieces needed to make repairs. Repairs now finished correctly. Every body at Specialized put out much effort to see that this job was completed in a proper manner.
Specialized Auto people have serviced my vehicles and many of my family ,always fast ,no surprises ,always shown what is being and why.

AN
Alison N.
Medford, OR
Porsche Cayenne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Alison said the business updated her on what's wrong, they are precise on what's wrong with the vehicle. They fix the problem and she really appreciates that.
This review was collected via phone interview by Customer Research Inc.

WD
Wayne D.
Gold Hill, OR
GMC Envoy XUV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018 Category: Service
Wayne said he has dealt with this business for several years. He asks the employees to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

BS
Bobbie S.
Oregon
Audi A3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018 Category: Service
Bobbie said the staff did what she asked them to do in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Medford, OR
Porsche 911 Carrera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
Repaired Convertible Top
Good quality job. Very quick

CC
Carlos C.
White City, OR
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
Regularly maintenance
Always friendly customers service

MH
Mike H.
Jacksonville, OR
Mercedes-Benz GL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Mike said they were awesome and he can't say enough about them. The mechanic who worked on his vehicle was great.
This review was collected via phone interview by Customer Research Inc.

MS
Merrill S.
Medford, OR
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Spoke with Merrill. She said they did a really good job This was their first time there. She said she was very impressed.
This review was collected via phone interview by Customer Research Inc.

MF
Michael F.
Medford, OR
Audi Q5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Michael said he got great customer service, and the staff even dropped him off at his home due to a long wait. They did a very good job and he's happy to refer them to anybody. He plans on using them again
This review was collected via phone interview by Customer Research Inc.

DO
Don O.
Medford, OR
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Don said that he has been dealing with this business for a while and is familiar with their work.
This review was collected via phone interview by Customer Research Inc.

AT
Adam T.
Portland, OR
Land Rover Defender 110
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Adam said he did not have to wait long at this business for service. The staff took care of what he needed them to do.
This review was collected via phone interview by Customer Research Inc.

DB
Don B.
Medford, OR
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Don said the business is fantastic. They said what they did and did what they said, and did it even less expensively than what they said they were going to.
This review was collected via phone interview by Customer Research Inc.

AS
Annelise S.
Phoenix, OR
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Annelise said they were quick and got it done in a day.
This review was collected via phone interview by Customer Research Inc.

CP
Claire P.
Medford, OR
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Spoke with Eric . He said this business did an honest repair job.
This review was collected via phone interview by Customer Research Inc.

AJ
Al J.
Montague, CA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Spoke with Al's wife. She said she trusts the staff at this facility. They do the services that she needs and they don't do any services she doesn't need.
This review was collected via phone interview by Customer Research Inc.

TB
Tatiana B.
Ashland, OR
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
Trust-worthy service
I have been taking my vehicles to Specialized for 30 years. They take the time to ensure I understand. In the early days when I would shop around for price, Specialized always came in substantially lower. Now I use them because I trust them!

MF
Marshall F.
Talent, OR
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Spoke with Rorey. He said the business is always really great. They did great work and were very customer service oriented.
This review was collected via phone interview by Customer Research Inc.

BD
Bruce D.
Medford, OR
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Bruce said they identified the problem and went out of their way to help them fix it in the most affordable way possible.
This review was collected via phone interview by Customer Research Inc.

JW
Jessica W.
Medford, OR
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Jessica said the staff got her vehicle fixed. They got her vehicle in right away, and it works now.
This review was collected via phone interview by Customer Research Inc.

PA
Pamela A.
Medford, OR
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018
the people
I'm so glad I finally found a auto shop where I can take my car and trust it will be fixed right. Everyone is so friendly and helpful I recommend this place to everyone I know they do great work, I wont take it to anyone else.

Displaying Review 1 - 20 of 850 in total