Known good parts replaced
I asked that sparkplugs not be replaced, as I had replaced them my self with expensive plugs and wires at 60K miles. They replaced them anyway, with lesser quality plugs than I had put in. They returned 1 plug & 1 wire. They replaced one of the cam sprockets for unknown reason. This part is not normally subject to wear. They did not return the old part. A $500 repair escalated into over $2000. I would never do business here again. Once was lesson enough.
Russell S., Owner from Specialized Automotive Service & Repair LLC responded on 06/16/2015
Please accept our deepest apologies and understand that we would like the opportunity to correct these concerns you have regarding this transaction. Since 1999, our intentions in Southern Oregon have been to take care of our customers concerns as best as we can, and never to take advantage or mislead the situation. Please feel free to contact us by phone, email or in person. Thank you for your feedback, and I look forward to hearing from you. Sincerely,
Owner - Operator