Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

421 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


FJ
Frank J.
Port Washington, WI
Hyundai Santa Fe
Verified Customer
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02/16/2018 Category: Service
Frank said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Charles V. from C & M Auto Services LLC responded on 02/28/2018

Hi Frank, thank you for your business.   Hope the Hyundai Santa Fe is riding better with the new shocks and struts.


MC
Michael C.
Port Washington, WI
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Michael said the work and the information he was given were outstanding.
This review was collected via phone interview by Customer Research Inc.
Charles V. from C & M Auto Services LLC responded on 02/28/2018

Glad to hear you were very happy with your service to repair the exhaust on the Toyota Corolla. 


JJ
Joseph J.
Cedar Grove, WI
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Spoke with Sueanne. She said she was very pleased with her service.
This review was collected via phone interview by Customer Research Inc.
Charles V. from C & M Auto Services LLC responded on 02/28/2018

Thanks for bringing in the Dodge Grand Caravan in for an oil change. 


CL
CHUCK L.
Grafton, WI
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018
Super service done right.
Whether it's routine or complicated, Charlie and staff will get it right and treat you like a friend.
Charles V. from C & M Auto Services LLC responded on 02/28/2018

Chuck, we appreciate your loyalty.  Thank you for bringing in the Dodge Dakota. 


JG
JERRY G.
Port Washington, WI
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2018
Great
Work was done in a timely manner and price was competitive.
Charles V. from C & M Auto Services LLC responded on 02/06/2018

Hi Jerry, thank you for brining in your Honda CR-V for service. 


SV
STEVE V.
Port Washington, WI
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2018
Great service every time.
Charlie and the staff are helpful, congenial and quick. Will continue going to C&M for all our auto needs.
Charles V. from C & M Auto Services LLC responded on 02/06/2018

Hi Steve, thank you for your positive feedback.


ML
Mike L.
Port Washington, WI
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Service
Spoke with Rachel. She said she trusts the staff.
This review was collected via phone interview by Customer Research Inc.
Charles V. from C & M Auto Services LLC responded on 02/06/2018

We appreciate your kind comments. 


PL
Paul L.
Saukville, WI
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Service
Paul said the staff at this business did a good job servicing his vehicle.
This review was collected via phone interview by Customer Research Inc.
Charles V. from C & M Auto Services LLC responded on 02/06/2018

Thank you for your positive feedback. 


TJ
TRISHA J.
Port Washington, WI
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018
Friendly service and very timely.
C & M Auto is a really nice, decent priced, local place to get your car maintenance.
Charles V. from C & M Auto Services LLC responded on 01/24/2018

Hi Trisha, thanks for bringing in the Toyota Highlander.  We are glad to be here to help out with your service needs. 


MR
Mary R.
Port Washington, WI
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Mary said she's always been satisfied with the great service for the past 9 - 10 years.
This review was collected via phone interview by Customer Research Inc.
Charles V. from C & M Auto Services LLC responded on 01/24/2018

Mary, we are thankful for your business.  Glad to be here to help out with service to your Honda Element.


MK
Mike K.
Grafton, WI
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Mike said they are really good and really convenient.
This review was collected via phone interview by Customer Research Inc.
Charles V. from C & M Auto Services LLC responded on 01/24/2018

Hi Mike, we are happy to hear that you were pleased with your service on your Toyota Highlander. 


BS
Bill S.
Port Washington, WI
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Bill said the accommodations were nice. He had his 4 year old son with him, who liked the waiting room with the coloring books and crayons. They watched cartoons. The bathrooms were clean, and Charlie was nice.
This review was collected via phone interview by Customer Research Inc.
Charles V. from C & M Auto Services LLC responded on 02/06/2018

Hi Bill, thank you for the nice comments regarding our shop and waiting room. 


KD
KATHERINE D.
Sheboygan, WI
Honda Fit
Verified Customer
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01/15/2018
Great and Competent Service
Charlie and his team have done a great job over the years I have been taking my cars there. Great service, friendly people, very acknowledged at car care. Thanks
Charles V. from C & M Auto Services LLC responded on 01/16/2018

Hi Katherine, we appreciate your loyalty.  Thank you for the nice comments.


JK
James K.
Port Washington, WI
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
James said the business provides good service.
This review was collected via phone interview by Customer Research Inc.
Charles V. from C & M Auto Services LLC responded on 01/24/2018

We are glad you are happy with the service to your Ford Focus.


ES
ELIZABETH S.
Grafton, WI
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018
Clean, competent, reasonable
C & M has become my regular service shop for normal care and problematic repairs. Charlie presents the facts and offers the choices for correcting the issues, even letting me know when services are not necessary.
Charles V. from C & M Auto Services LLC responded on 01/04/2018

Elizabeth, thank you for putting your trust in our service team.  We strive for customer service excellence. 


MN
Matt N.
Belgium, WI
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2017 Category: Service
Matt said the business has good, quality, timely service.
This review was collected via phone interview by Customer Research Inc.
Charles V. from C & M Auto Services LLC responded on 01/04/2018

Hello Matt, thank you for the great comments regarding our service. 


RG
Randy G.
Menomonee Falls, WI
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017 Category: Service
Randy said the business is always available, and they provide great service.
This review was collected via phone interview by Customer Research Inc.
Charles V. from C & M Auto Services LLC responded on 01/16/2018

Randy we appreciate your kind comments regarding our business. 


SS
Stu S.
Port Washington, WI
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017 Category: Service
Stu said the mechanic has the ability to work with his hectic schedule and get the vehicle done on time. He also does great work. He really appreciates Charlie, because he takes really good care of him.
This review was collected via phone interview by Customer Research Inc.
Charles V. from C & M Auto Services LLC responded on 01/16/2018

Hi Stu, we are here to do what we can with busy schedules.  Thank you for your kind words about your visit for repairs on your Dodge Grand Caravan. 


AK
Andrew K.
Port Washington, WI
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017 Category: Service
Andrew said the people were great and they were honest. They didn't do unnecessary repairs.
This review was collected via phone interview by Customer Research Inc.
Charles V. from C & M Auto Services LLC responded on 01/16/2018

Glad to be here to help out with the repairs to your Toyota Sienna.


JS
Jennifer S.
Port Washington, WI
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017 Category: Service
Jennifer said the employees were nice. They provided good service.
This review was collected via phone interview by Customer Research Inc.
Charles V. from C & M Auto Services LLC responded on 01/04/2018

Thanks for bringing in your Mazda CX-5 for service.