Overview

Overall Rating 4.46/5Overall Rating 4.46/5Overall Rating 4.46/5Overall Rating 4.46/5rating 4.46

219 Reviews

92% Would Recommend
Latest Review over 2 years ago

Reviews


AR
Adam R.
Smyrna, GA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2012 Category: Service
Adam said the staff was friendly, and they performed an awesome service. They fixed his tire issue within less than 20 minutes. The staff performed a great job, and he appreciated the service he received.
This review was collected via phone interview by Customer Research Inc.

RL
Reuben L.
Acworth, GA
Jaguar X-Type
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2012 Category: Service
Reuben said he would've preferred to pay less money. Otherwise, a great job was done.
This review was collected via phone interview by Customer Research Inc.

TB
Taneyha B.
Acworth, GA
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2012 Category: Service
Taneyha said the service was quick and had a level of comfort. She mentioned, it was like working with a family member.
This review was collected via phone interview by Customer Research Inc.

SC
SABRA C.
Kennesaw, GA
Buick Park Avenue
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/27/2012
with all the money I have spent in your shop, my car should ride like a space ship.
My car was in your shop 3 times for the same problem - obvious noise in turning wheel. You installed strut mount as far back as March. In August I took the car back 2 more times - your mechanic road with me and heard the noise - you reported you fixed it. In late August I went back and you "fixed" the problem for free. I left the shop with the same noise - now very pronounced. I got two other opinions and selected one to fix my car. The wrong struts were put in my car by YOU and I had to pay again. I went in your shop and asked you to take them back and get a refund - you never called back. I have been a loyal customer for 11 years and have spend much money in your shop for your "work". Never again.

JB
JEANNE B.
Kennesaw, GA
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2012
Pleasant, quick service.
Always a pleasure to take my car in for service.

CS
Carolyn S.
Powder Springs, GA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2012 Category: Service
Carolyn said she gets good service here.
This review was collected via phone interview by Customer Research Inc.

RT
Robert T.
Acworth, GA
Mercury Mystique
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2012 Category: Service
Robert said this business has great customer service and their prices are lower than anywhere else he checked.
This review was collected via phone interview by Customer Research Inc.

DC
Dale C.
Kennesaw, GA
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2012 Category: Service
Dale said this business always does a good job.
This review was collected via phone interview by Customer Research Inc.

KR
Ken R.
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2012 Category: Service
Ken said they always do a great job. He said he has worked with Robert Miller before. Robert is a great mechanic and he is the reason he keeps going to this business.
This review was collected via phone interview by Customer Research Inc.

LP
LOUIS P.
Kennesaw, GA
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2012
Consistent good service
Brought the car in, as engine lite had gone on again. Same part problem that happened 5 months ago, fixed for free. I knew i needed brakes, and they had what i needed in stock, and I was out only a few hours later. Sad to see that they are no longer open on sundays, but still glad to get the same good service.

CH
Chris H.
Acworth, GA
Buick Regal
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2012 Category: Service
Chris said this business has great service and are top notch.
This review was collected via phone interview by Customer Research Inc.

SG
Sean G.
Acworth, GA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2012 Category: Service
Sean said the customer service is personable and friendly.
This review was collected via phone interview by Customer Research Inc.

TO
Tim O.
Kennesaw, GA
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2012 Category: Service
Tim said he had a coupon for service which he appreciated.
This review was collected via phone interview by Customer Research Inc.

JM
Jennifer M.
Kennesaw, GA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2012 Category: Service
Jennifer said this business did what they were supposed to do and they were nice.
This review was collected via phone interview by Customer Research Inc.

IM
Irfan M.
Kamisu, Ibaraki Prefecture
Saturn SL1
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2012 Category: Service
Irfan said they are very good.
This review was collected via phone interview by Customer Research Inc.

MD
Matthew D.
Kennesaw, GA
Mercury Mountaineer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/27/2012 Category: Service
Matthew said the experience was good.
This review was collected via phone interview by Customer Research Inc.

RF
Ronald F.
Acworth, GA
Ford Flex
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/27/2012 Category: Service
Ronald said the business charged him $30 to change a tire. He said they had told him he would not have any type of problems and that they perform all the regular maintenance the same as other repair centers. He said they did not replace the stem on the tire, so the tire was flat again about 30 minutes later. He had to change his tire again within the same day. He went to back to the business on Saturday and they resolved the issue. He said he will not return to this business as a result of this experience.
This review was collected via phone interview by Customer Research Inc.

PD
Patti/bill D.
Acworth, GA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2012 Category: Service
Patti said she really appreciates how nice and helpful everyone was and the service turned out great. She said she thought the cost of the repairs was very expensive.
This review was collected via phone interview by Customer Research Inc.

RC
ROBERT C.
Calhoun, GA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2012
Honest and quick
Still have to turn down some recommended services , but overall not too many unnecessary repair recommendations.

Displaying Review 201 - 219 of 219 in total