Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

544 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


JW
JOAN W.
Pembroke, MA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019
Service is always excellent. Specific reasons for the process are given to client.
I am a well educated woman; however, I lack expertise in regard to mechanical issues. In this situation, you could easily be taken advantage of.
I specifically like the fact that Capeway is up-to-date on technology and related certifications.
Also, I have had experience with their road service in a difficult situation, and it was handled quickly and professionally.
I highly recommend Capeway.
Joan Wool

PM
PETE M.
Pembroke, MA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019
Reliable & Trustworthy mechanic
I’ve been bringing my car to Capeway ever since I moved to the area. Previous to that I would bring my car all the way to the dealership and would never feel totally confident in the work that was being done. Capeway has been a totally different experience, they communicate everything and really go above and beyond to make sure my vehicle is safe. I would absolutely recommend them, support your local business!!!

PM
PETER M.
Pembroke, MA
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2019
Quality work, fair pricing, great employees!
Quality work, fair pricing, great employees!

AD
ABBY D.
Hanover, MA
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2019
Love it here!
When we moved here, I didn’t think that I would find a car place that I felt as comfortable with as the place run by childhood family friends. I was wrong! Capeway fills that place for me. They are prompt, friendly and reliable. I trust them completely with my car!

RS
RENEE S.
Hanson, MA
Subaru Tribeca (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019
scraped tar off 4 tires
My car was violently shaking when I drove it on the highway- they knew immediately to check my tires and sure enough there was tar from road construction on the inside of my four tires- they had to remove tires and scrape tar off with a wire brush- it was done with in the hour!

TB
Tj B.
Massachusetts
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
TJ said his overall experience was amazing. Gene and the staff are great. The mechanics are top notch. Their tow drivers are the best in the industry. The owner is very particular about who he hires. Also, they have some of the best service equipment. The staff members that answer the phone are very personable and communicate well. Their customers are always called before the service is performed. So there's no surprise with the bill. They do not let a vehicle leave unsafe. Their prices are reasonable. This is a great business to use for families that have a couple of vehicles for service. He mentioned they also keep their fuel prices low.
This review was collected via phone interview by Customer Research Inc.

EH
ELLIE H.
Hanover, MA
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019
Routine maintenance, emergency situation or full service at pump!!!
Always friendly, helpful, efficient and most of all capeway Sunoco does excellent work!!!
Thank you......

TH
Tom H.
Duxbury, MA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Tom said the service is very well, customer service is great and the people in charge are awesome.
This review was collected via phone interview by Customer Research Inc.

RS
Richard S.
Massachusetts
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019 Category: Service
Richard said they were quick, speedy, they understood what was going on and they took care of his needs.
This review was collected via phone interview by Customer Research Inc.

QW
Quinn W.
Hull, MA
Volkswagen Eos
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Service
Quinn said his oil change was affordable and the staff are nice.
This review was collected via phone interview by Customer Research Inc.

MK
Mustapha K.
Milton, MA
Ford Transit Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Mustapha said Megan was very helpful.
This review was collected via phone interview by Customer Research Inc.

LD
Leo D.
Norwell, MA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Leo said the business was quick, easy, responsive and also affordable.
This review was collected via phone interview by Customer Research Inc.

AW
Alan W.
Clayton, IN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Service
Alan said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

AD
Anthony D.
Pembroke, MA
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Anthony said the business was very efficient.
This review was collected via phone interview by Customer Research Inc.

JR
Jose R.
Marshfield, MA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Jose said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

AG
Aimee G.
Boston, MA
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Aimee said this business is great. They were efficient and got her vehicle in and out in less than a day.
This review was collected via phone interview by Customer Research Inc.

KG
Kathy G.
Hanson, MA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2018
Honesty, Automotive Knowledge, Excellent Service
I have been a customer of Capeway Sunoco in Hanover, MA, for almost 10 years. Capeway has always been there for me. Capeway diagnosed a serious issue with my car and said that it may be a warranty repair. They suggested that I contact the dealer.

The problem was covered under warranty. As a result, I saved over $2,000.00 because of Capeway’s honesty and integrity. I highly recommend using Capeway Sunoco for any of your automotive needs!

DV
Deb V.
Marshfield, MA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018 Category: Service
Deb said the business was very clear. Their prices were posted, and the staff members were friendly and informative. They serviced her vehicle thoroughly and efficiently, in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JE
JOANNE E.
Hanover, MA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
Customer service
Capeway is the best .honost and good service .when I get my gas Austin is so kind and caring

JW
JOAN W.
Pembroke, MA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
People
Hi just checking that during an oil change, all fluids are checked. Do I need to come in before winter?