99% Would Recommend
Latest Review 21 days ago
PETER A. on 09/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service review- 9/26/17"
Young Gene is no Meghan but Today he was the go-to-guy. He was professional and attentive to my needs and questions, with the same friendly swag that you all have regardless of how busy you are. I'm guilty of rarely giving credit to the mechanic who stays in the bay and takes care of my car. Thanks for that. Enjoyed chatting with Bill as well.
(Meghan, your job is safe. Gene is slower as not as cute) Keep up the good work !!
Vehicle: Chevrolet Impala
Service Date: 09/26/2017
Review Created: 09/27/2017 07:59 PM
RON D. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customers come first"
I've been a Capeway customer for 14 years and will continue trusting the staff when it comes to repairs for my car.
Vehicle: Jeep Grand Cherokee
Service Date: 09/22/2017
Review Created: 09/23/2017 06:29 PM
Ivan C. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ivan said the staff did a very good job.
Vehicle: Toyota Highlander
Category: Service
Service Date: 09/12/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Barbara F. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Kirt. He said the staff did a very good job and he was pleased.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 09/11/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Bobbie L. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bobbie said they did excellent work. They took her in on time. She has been visiting them for 22 or 23 years.
Vehicle: Toyota Corolla
Category: Service
Service Date: 09/08/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Emma N. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Emma said she would recommend this business for service.
Vehicle: MINI Cooper Hardtop
Category: Service
Service Date: 09/01/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
MIKE L. on 09/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Commitment to excellence"
The commitment of the team to taking expert care of my car and the great communication throughout the process
Vehicle: Ford Explorer Sport Trac
Service Date: 08/31/2017
Review Created: 09/03/2017 04:53 AM
Julie M. on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Julie said she had no issues and the experience was good.
Vehicle: Ford Escape
Category: Service
Service Date: 08/25/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
HUGH B. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Job"
They always do a great job
Vehicle: Dodge Durango
Service Date: 08/29/2017
Review Created: 08/30/2017 11:34 AM
Don J. on 08/29/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Don said he was happy with the service.
Vehicle: GMC Sierra 1500
Category: Service
Service Date: 08/25/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Kathy G. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kathy said they were terrific.
Vehicle: Acura MDX
Category: Service
Service Date: 07/07/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
JOANNE E. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service is excellent ,"
The people who work all aspects of cape way are friendly ,and helpful always ready to solve any car problem we have
Vehicle: Mercury Montego
Service Date: 08/16/2017
Review Created: 08/17/2017 06:43 PM
Nick M. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Nick said they were very helpful.
Vehicle: INFINITI M35
Category: Service
Service Date: 08/15/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
RON D. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer satisfaction is top priority"
Once again the entire staff at Capeway made me feel like a valued customer.
Vehicle: Jeep Grand Cherokee
Service Date: 08/10/2017
Review Created: 08/12/2017 09:31 AM
KATHY G. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The excellent service the staff provides the customer. "
Gene and Megan have issued excellent advice when I needed some questions answered. I am confident that I receive excellent care for my car.
Vehicle: Ford Escape
Service Date: 08/07/2017
Review Created: 08/09/2017 05:37 PM
Trish S. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Trish said she loves the business. They're very efficient and they do a wonderful job. They transport her back home. They're very nice and the business is family operated. The staff is very professional. She has no problems with their service and they do an excellent job.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 08/01/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
RENEE S. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wiper dilemma"
Called on a rainy day because wiper had broken- had a wiper in stock and took me right away!
Vehicle: Subaru Tribeca (Natl)
Service Date: 07/27/2017
Review Created: 08/07/2017 06:18 AM
Kerryanne M. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kerryanne said the staff was very personable and they did a good job.
Vehicle: Toyota Corolla
Category: Service
Service Date: 08/04/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Shawn S. on 07/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Shawn said they did a great job.
Vehicle: INFINITI FX35
Category: Service
Service Date: 07/24/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Jean O. on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jean said they took her in right away and called her when the service was done. They are very courteous employees.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 07/06/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 450 in total