Capitol City Honda


Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

265 Reviews

98% Would Recommend
Latest Review over 4 years ago

Janet A. on 08/10/2013
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Janet said this business has a great salesman. Cooper was kind and did not pressure her. She would recommend them to anybody.
Category: Sales
Review Created: 08/10/2013
This review was collected via phone interview by Customer Research Inc.
Katherine B. on 08/10/2013
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Katherine said when she purchased her vehicle from this business it was dirty and had no gas. There were no lot attendants on staff that day so her salesman attempted to wash it for her. She did bring her vehicle to get detailed the next week but they did not clean the inside and it appears that there are permanent water stains on the driver and passenger's side windows.
Category: Sales
Review Created: 08/10/2013
This review was collected via phone interview by Customer Research Inc.
Charles C. on 08/09/2013
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Charles said he is very happy with this business.
Category: Service
Review Created: 08/09/2013
This review was collected via phone interview by Customer Research Inc.
Sherrie R. on 08/08/2013
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Sherrie said she really liked her salesman and the way he explained all the thingas about the vehicle.
Category: Sales
Review Created: 08/08/2013
This review was collected via phone interview by Customer Research Inc.
Terry N. on 08/06/2013
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Terry said he has really good service with his service advisor Troy Hagen because he does a tremendous job and he will always ask for him because he takes care of him. Scott Simpson in the parts department is great.
Category: Service
Review Created: 08/06/2013
This review was collected via phone interview by Customer Research Inc.
Katrina H. on 08/06/2013
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Katrina said this business always treats her well.
Category: Service
Review Created: 08/06/2013
This review was collected via phone interview by Customer Research Inc.
Jacob B. on 08/02/2013
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Spoke with Dina. She said her salesperson was very easy to work with and he was very helpful. She is a repeat customer.
Category: Sales
Review Created: 08/02/2013
This review was collected via phone interview by Customer Research Inc.
Shannon J. on 08/02/2013
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Shannon said her salesperson was open and honest. He told her everything about her vehicle. She said he truthfully sold how good a Honda is without bashing other vehicles. She came to this business with her friend to purchase a vehicle for her and the salesman was so good she left with a vehicle as well.
Category: Sales
Review Created: 08/02/2013
This review was collected via phone interview by Customer Research Inc.
Stephen S. on 08/02/2013
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Stephen said the business got him in on short notice. They did good work and they were quick. The customer service was friendly. The service advisor called him on his cell phone to let him know his vehicle was ready.
Category: Service
Review Created: 08/02/2013
This review was collected via phone interview by Customer Research Inc.
Lisa P. on 08/02/2013
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Lisa said the service was quick. The people were friendly and honest.
Category: Service
Review Created: 08/02/2013
This review was collected via phone interview by Customer Research Inc.
Robert W. on 08/01/2013
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Robert said there is nothing the business could have done to make his experience any better. It was a pleasure doing business with them.
Category: Sales
Review Created: 08/01/2013
This review was collected via phone interview by Customer Research Inc.
Rachel E. on 08/01/2013
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Spoke with John. He said the business was willing to negotiate prices, and he ended up with a good one.
Category: Sales
Review Created: 08/01/2013
This review was collected via phone interview by Customer Research Inc.
Hillary L. on 08/01/2013
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Hillary said her salesman was very friendly.
Category: Sales
Review Created: 08/01/2013
This review was collected via phone interview by Customer Research Inc.
Nancy M. on 07/31/2013
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Nancy said this business did everything she asked them to. They took the time to educate her on the different filters of the vehicle. Noemi made sure she got the best value for her service. She is really satisfied with the work done.
Category: Service
Review Created: 07/31/2013
This review was collected via phone interview by Customer Research Inc.
Paula G. on 07/31/2013
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Spoke with John. He said he brought the vehicle in and the business diagnosed the problem and returned the vehicle quickly.
Category: Service
Review Created: 07/31/2013
This review was collected via phone interview by Customer Research Inc.
Parker K. on 07/31/2013
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Parker said everything at the business was perfect.
Category: Service
Review Created: 07/31/2013
This review was collected via phone interview by Customer Research Inc.
Ralph M. on 07/31/2013
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Ralph said they did everything he asked. They were courteous and prompt.
Category: Service
Review Created: 07/31/2013
This review was collected via phone interview by Customer Research Inc.
Linda B. on 07/29/2013
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Linda said she is very pleased with the way the shuttle driver was so accommodating and helpful. She was also very impressed with the fact that they had noticed an issue that she had with her seatbelt. She had always noticed it but no other mechanic ever tried to fix it. Troy is very nice and informative and he's also very knowledgeable. They even honored her online coupon even though the site was down. What really took her over the top was when they checked her tires, they gave her an estimate so that she could go around and compare prices before she has to get new tires.
Category: Service
Review Created: 07/29/2013
This review was collected via phone interview by Customer Research Inc.
William A. on 07/08/2013
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William said everything was exceptional and the salesman was top notch.
Category: Sales
Review Created: 07/08/2013
This review was collected via phone interview by Customer Research Inc.
Edward H. on 07/06/2013
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Edward said this business provided excellent service.
Category: Sales
Review Created: 07/06/2013
This review was collected via phone interview by Customer Research Inc.
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