Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

278 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
95% Business Response
Latest Review 4 months ago

Reviews


SR
Sierra R.
Murfreesboro, TN
Nissan Altima
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/27/2018 Category: Service
Sierra said the staff were not very knowledgeable at this business. The facility he went to next knew exactly what the problem was ,and they fixed it.
This review was collected via phone interview by Customer Research Inc.

NG
Noah G.
Smyrna, TN
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Noah said his experience was really good. The staff was really helpful. He did not know what was going on with his vehicle. They went above and beyond to explain what was wrong with the vehicle.
This review was collected via phone interview by Customer Research Inc.

JC
Justin C.
Smyrna, TN
Scion tC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Justin said the facility provided in and out service.
This review was collected via phone interview by Customer Research Inc.

JW
Jennifer W.
Smyrna, TN
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Jeddifer said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RR
Robert R.
Smyrna, TN
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
Robert said the business did a good job, and is always able to uncover the problem quickly. He can sit in the waiting room for a few hours or less, and then his vehicle is done. It has a really nice location where he can sit and have coffee. He really trusts Matt. He keeps him informed. He really likes the way they all do things. He stated he feels like he is getting really good service, and that why he goes back to the place.
This review was collected via phone interview by Customer Research Inc.

CT
Carolyn T.
Smyrna, TN
Buick Verano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018
Oil Change
I’ve used Car Wise Automotive for other repairs and was very pleas d with the service and the cost of repairs. The cost of the oil change was less than the franchise oil change locations. The employees are very nice and explain everything in detail. I highly recommend this auto repair/service and will definitely use them again.

SB
Susan B.
Nashville, TN
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018
Susan B
Great service and great work! You can depend on CarWise for all of your automotive repair needs. Very friendly staff! Highly recommended!

CW
Chelsey W.
Murfreesboro, TN
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Chelsey said her uncle works at the business, and he treats her the same as everyone else. The staff is awesome and amazing.
This review was collected via phone interview by Customer Research Inc.

CC
Clyde C.
Smyrna, TN
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Clyde said the staff was polite and not pushy about doing more repairs than were necessary.
This review was collected via phone interview by Customer Research Inc.

QC
Quin C.
Murfreesboro, TN
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Quin said this business was quick.
This review was collected via phone interview by Customer Research Inc.
David P., Owner from CarWise Automotive responded on 03/20/2018

Thank youBobby. We really appreciate your business and response


CB
Carol B.
La Vergne, TN
Ford Expedition EL
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/07/2018 Category: Service
Carol said she would recommend the business.
This review was collected via phone interview by Customer Research Inc.
David P., Owner from CarWise Automotive responded on 03/20/2018

Thank you Carol. It's always good to see you.


BJ
Bobby J.
Smyrna, TN
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018 Category: Service
Bobby said the employees at this business are all good, honest people.
This review was collected via phone interview by Customer Research Inc.
David P., Owner from CarWise Automotive responded on 03/20/2018

Thank you for the kind words Bobby. We really appreciate your business and response


VA
Veronica A.
Smyrna, TN
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Veronica said she received good service.
This review was collected via phone interview by Customer Research Inc.
David P., Owner from CarWise Automotive responded on 03/07/2018

Thank you for the kind words Veronica. We really appreciate your business and response


WK
Wael K.
Smyrna, TN
Nissan Quest
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Wael said the staff have wonderful customer service.
This review was collected via phone interview by Customer Research Inc.
David P., Owner from CarWise Automotive responded on 03/07/2018

Thank you for the kind words Wael. We really appreciate your business and response


MV
Maryanne V.
Smyrna, TN
Saturn Ion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018
She explained the service needed in lay-mans terms. Very helpful and professional!
Very professional personnel. They will have my business.
David P., Owner from CarWise Automotive responded on 03/01/2018

Thank you for the kind words Maryanne. We really appreciate your business and response


AG
Angela G.
Murfreesboro, TN
Buick Rendezvous
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2018
Great service
Friendly people fast service. I will return to get everything else done on my car.
David P., Owner from CarWise Automotive responded on 03/01/2018

Thank you for the kind words Angela. We really appreciate your business and response


JH
John H.
Smyrna, TN
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2018
Oil change
Great, fast and efficient service.
David P., Owner from CarWise Automotive responded on 03/01/2018

Thank you for the kind words John. We really appreciate your business and response


AF
Alan F.
Smyrna, TN
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018 Category: Service
Alan said the business provided good service. They could not find anything wrong with his vehicle. They were pretty quick, and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.
David P., Owner from CarWise Automotive responded on 03/01/2018

Thank you for the kind words Alan. We really appreciate your business and response


BS
Buzz S.
Smyrna, TN
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Buzz said it took him a long time to find a mechanic that suits his needs, and knows what he is talking about. He loves the staff. They are great.
This review was collected via phone interview by Customer Research Inc.
David P., Owner from CarWise Automotive responded on 02/15/2018

Thank you for the kind words Buzz. We really appreciate your business and response


VR
Vincent R.
Smyrna, TN
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Vincent said the business did a great job.
This review was collected via phone interview by Customer Research Inc.
David P., Owner from CarWise Automotive responded on 02/15/2018

Thank you Vincent! We really appreciate your business and response