Carriage Case Collision Center

Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(116 Reviews)

98% Would Recommend
Latest Review almost 8 years ago

Reviews


EF
Erin F.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2012 Category: Collision
Erin said everytime she takes her vehicle to the business they are always great and she will return if she needs to.

BT
Barbara T.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2012 Category: Collision
Barbara said the people she dealt with were friendly and fast. She missed the phone calls from this business.

RG
Robert G.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2012 Category: Collision
Robert said the business does an excellent job and they are very courteous. He has never had a problem with them or any repairs. He stated his vehicle is always clean inside and out.

GS
Gena S.
WA
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/04/2012 Category: Collision
Gena said overall the representatives performed a great job. The repair service was 2 days late. It was a little bit longer than expected. However it wasn't outstandingly late. The reason for the delay was due to discovering additional work needed during the alignment service. They kept her well informed, and overall she was pleased with her experience. She was absolutely satisfied with the staff. She would absolutely recommend the business for repair services. Gena stated she was in another accident, and she may bring her vehicle in for the repair service.

DO
David O.
WA
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/30/2012 Category: Collision
David said he felt the communication could have been a better as far the time it was going to be done. Better communication as far as being updated would have been nice as well. He chose not to go into details about why it was late or how much longer it took.

VB
Victoria B.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2012 Category: Collision
Spoke with Malcom. He said they gave a thorough quote, so everything was covered. His vehicle was brought in on budget and early. He would highly recommend this business. The personnel were professional.

DH
Dennis H.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2012 Category: Collision
Spoke with Dede. She said they did an excellent job like they always do. They are the best business of their kind which she has ever used. She was really happy.

CB
Carl B.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2012 Category: Collision
Carl said they were finished quicker than anticipated and the process went smoothly. The quality of the work was far better than what he had expected and they exceeded his expectations. Other than that he is hoping every business out there operates as well as them.

SA
Shiloh A.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2012 Category: Collision
Shiloh said the people she dealt with were thorough and friendly. They followed up with her, they were organized, and the final product was good. The billing was reasonable and this is a fine company.

MP
Meia P.
WA
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/09/2012 Category: Collision
Meia said she heard a clicking sound coming from the engine area. She added the business test drove the vehicle and she hasn't heard the sound since.

LW
Lee W.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2012 Category: Collision
Lee said everything was done well and timely.

MG
Michelle G.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2012 Category: Collision
Michelle said she appreciated and didn't expect them to do all the work they did, so what they did and how well they took care of her was outstanding. Her vehicle is in perfect condition and better than ever. This was her first accident and she said she didn't know about the estimate. They always called back, and the owner even called after hours to let her know what was going on with the vehicle. Michelle chose them because they were closest to home. She had called another facility, but when she called this business they just immediately took care of things and set up a rental. Michelle commented it was closest to her home but it was chosen kind of on a whim, but she's been so happy she went with them.

JT
John T.
WA
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/29/2012 Category: Collision
John said the fit of the repair wasn't exactly perfect, but he was satisfied with what they were able to do.

AH
Ann H.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/29/2012 Category: Collision
Ann said this business is very easy to work with and they are very pleasant.

JW
Jeff W.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/29/2012 Category: Collision
Jeff said the quote they gave him was accurate, the price was fair, and they got the job done in a timely manner. He chose this facility because it was conveniently located relative to his place of employment.