Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

250 Reviews

99% Would Recommend
Latest Review about 16 hours ago

Reviews


CA
Chris A.
Aliso Viejo, CA
Acura TSX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2018 Category: Service
Chris said the business was very informative. He was very happy with the service. The staff is always very friendly.
This review was collected via phone interview by Customer Research Inc.

ER
ED R.
Riverside, CA
Kia Soul
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2017
The customer service
Great customer service

MR
MEL R.
Irvine, CA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2017
Courteous staff, competent technicians, AAA approved
My wife and I have been using Cartech Auto Service for 4 years and we trust Cartech Auto Service to do expert work and not to look for jobs that are not necessary. We have full confidence in the staff and technicians to take care of our auto-related needs. The AAA approval is proof that they meet the highest standards of service to automobiles and their customers.

HI
Haru I.
Irvine, CA
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2017 Category: Service
Haru said he had a good experience at this business. They were honest. They could not find the problem so they didn't charge him anything. They told him to bring his vehicle back if the problem appeared again.
This review was collected via phone interview by Customer Research Inc.

JM
Justin M.
Irvine, CA
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017 Category: Service
Justin said the staff was quick.
This review was collected via phone interview by Customer Research Inc.

AW
A.C. W.
Riverside, CA
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017 Category: Service
A.C. said the business provided transportation while they had his vehicle. The business finished up in a timely matter.
This review was collected via phone interview by Customer Research Inc.

PM
PHILLIP M.
Irvine, CA
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017
Fair, timely & reliable.
Sam always tries to accommodate me. I’ve come for a number of fixes and they always come through for me.

DI
David I.
Irvine, CA
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2017 Category: Service
David said the business was fast.
This review was collected via phone interview by Customer Research Inc.

JS
JONATHAN S.
Irvine, CA
INFINITI G35 Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017
Good Service as Always
I kept receiving high repair bills (always $1000 or more) from my Infiniti dealer so I gradually lost faith in their integrity. I switched to Cartech Auto Service as they were a AAA approved facility and I have been very happy with this decision. Fair prices and great service!

AC
ALESSANDRO C.
Irvine, CA
Nissan Murano
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/12/2017
Urgent fixes appropriately provided
I came back to CarTech Auto Service having been quite satisfied more than one time for my cars.
A lot of experience about automotive problems and solutions, and a very good attention to the customers' needs with descriptions, options, and follow ups. Timely services as scheduled. A reliable and pleasant place where to service any vehicle, domestic and import.

AP
Amit P.
Irvine, CA
Honda Odyssey
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/12/2017 Category: Service
Amit said the service is good, everyone is friendly, and they charge him reasonably.
This review was collected via phone interview by Customer Research Inc.

VP
Victoria P.
Irvine, CA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Victoria said the employees were quick and friendly.
This review was collected via phone interview by Customer Research Inc.

VM
Vianca M.
Fullerton, CA
Honda Civic Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Vianca said the staff provided amazing service and they were very accommodating. Tim in particular was great.
This review was collected via phone interview by Customer Research Inc.

TP
TOM P.
Irvine, CA
Lexus LX 470
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2017
Car Service
I️ took my car in for a smog check and expected to it to take an hour at least - went shopping . Got a call 30 min later from Tim who said it was done and all paperwork submitted to DMV.

I️ have had all four of our cars serviced here for years and have always recd service that EXCEEDED my expectations.

Great service , fair prices and very honest team😀

Tom Porter

NH
NED H.
Lake Elsinore, CA
GMC Sonoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2017
Warranty work
No need to share too many details, just know that these guys stand behind the service they provide and the parts the car maker provides. I always get an honest assessment of what needs attention and how much it will cost. I never leave here disappointed.

JH
John H.
Costa Mesa, CA
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2017 Category: Service
John said he's done business with the business for years.
This review was collected via phone interview by Customer Research Inc.

CD
Carrie D.
Aliso Viejo, CA
Lexus ES 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2017 Category: Service
Carrie said the employees kept their word. They were prompt with service. Everyone was very nice.
This review was collected via phone interview by Customer Research Inc.

AP
ARMANDO P.
Ford Focus
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/05/2017
Oil change
Took my car in for an oil change.

Friendly service, but it was slower than expected (2 hours with an appointment), quotes for work needed were more expensive than the last shop I went to, and they somehow managed to activate a "kid safety" feature on my car (Ford MyKey) which I can only deactivate by going to the dealership which is a huge waste of time. I get that accidents happen, but they did not even mention it to me.

Oil change was fine, but I don't plan to come back.

CS
Casey S.
Irvine, CA
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2017 Category: Service
Casey said the service is quick and efficient.
This review was collected via phone interview by Customer Research Inc.

MZ
Mary Z.
Irvine, CA
Mercedes-Benz C-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2017 Category: Service
Mary said she was very satisfied with her service. The employees were honest. She trusted the service they provided.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 81 - 100 of 250 in total