Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

281 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


LM
LAURA M.
Irvine, CA
Chrysler 300
Verified
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09/20/2018
Excellent customer service
Couldn’t be happier to have found such an amazing and trustworthy place to take our cars. Impeccable customer service, fast service, and reasonable prices. Definitely worth the drive!

TH
TAYLOR H.
Santa Barbara, CA
Ford Pickup
Verified
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09/18/2018
Customer Service Way Above The Norm
I can't speak more highly of Tim and his staff at Car Tech Auto Service.

I live 2.5 hours away from Car Tech Auto, but purchased a work truck in the Orange County area. An hour after the purchase, the truck died. getting it towed was an arduous process, but in the end I dropped it off at 2 am, at Car Tech Auto, per AAA's recommendation.

When I returned the next day I was greeted by the owner, Tim. From the start he listened to me. He actually LISTENED. He listened to my dire situation, of being stranded with a broken down vehicle, 2.5 hours from home, and immediately began to help. Car Tech Auto is not set up to work on large diesel commercial trucks, but Tim allowed me to keep the truck at his shop while I worked to get the truck up and running again.

Tim truly cares about his customers. He is fair, and has very knowledgeable staff. I wish I lived closer, because I would be a customer for life.

BF
BILL F.
Irvine, CA
Toyota Sequoia
Verified
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09/18/2018
SMOG check
I took my 2010 Toyota Sequoia in for a SMOG check. Making an appointment online was a breeze. When I arrived, I was greeted outside the office by a Cartech employee, who welcomed me by name. I was very impressed. The work was performed in about 20 minutes, with all DMV paperwork electronically transferred for me. I could not have been more pleased with the overall experience.

ER
ED R.
Riverside, CA
Hyundai Kona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018
Great customer service and professionalism
Great customer service and professionalism

AG
AJ G.
Irvine, CA
BMW X4
Verified
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09/08/2018
Emissions test.
Fast. Super polite. A job well done.

LB
LLOYD B.
Irvine, CA
Toyota Camry Solara
Verified
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09/08/2018
Great Service
I came in and was treated great the entire time. Tim was very friendly and i will definitely be back.

Verified Customer
Irvine, CA
Jeep Liberty
Verified
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09/07/2018
Smog check on my 2006 Jeep Liberty
Cheerful and efficient service; prompt to greet me; pleasant, clean and bright store and waiting area; close to my home!

JP
Jill P.
Irvine, CA
BMW 6 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Jill said this is a very efficient business. The staff are all nice and she recommends them.
This review was collected via phone interview by Customer Research Inc.

MK
Mathew K.
California
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Mathew said the person he spoke to was really nice, they kept him updated with phone calls when there were delays and about when it was time to pick up the vehicle.
This review was collected via phone interview by Customer Research Inc.

LE
Luis E.
Costa Mesa, CA
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
Luis said he trusts the staff. They were pretty good and he really liked the service. They were welcoming, fair and trustworthy. It is an amazing business.
This review was collected via phone interview by Customer Research Inc.

NK
Nasia K.
San Juan Capistrano, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Nasia said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LL
Liang L.
California
BMW 4 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Liang said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RK
Rejith K.
Irvine, CA
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Rejith said he was happy with the employee's service.
This review was collected via phone interview by Customer Research Inc.

CC
Calvin C.
Santa Ana, CA
GMC Savana Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Calvin said he had a good experience with this business. The service was finished a head of schedule and the price was good.
This review was collected via phone interview by Customer Research Inc.

JS
Jefferey S.
Mission Viejo, CA
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Jefferey said they're good people
This review was collected via phone interview by Customer Research Inc.

MZ
Maggie Z.
Irvine, CA
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Maggie said everything was fine at this business. She recommends them.
This review was collected via phone interview by Customer Research Inc.

KK
KRISTIN K.
Irvine, CA
Toyota Corolla
Verified
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08/04/2018
Fast and reliable service
I always get consistently great service when I bring my car here. Tim is very friendly and getting an appointment is easy. Customer service is exceptional!

KA
KEVIN A.
Irvine, CA
Chevrolet Tahoe
Verified
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08/01/2018
Always great service.
Quality service, reasonable price. I have used Cartech on three occasions and will continue when I need vehicle service.

OR
Omar R.
Lake Forest, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Omar said the business was very attentive and helpful.
This review was collected via phone interview by Customer Research Inc.

AV
Adrienne V.
Irvine, CA
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Adrienne said it was really good service. They were quick and followed up with her. They continued to call back and check in with her so she didn't have to call them regarding her vehicle.
This review was collected via phone interview by Customer Research Inc.