Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

246 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


AM
Assaf M.
Valley Village, CA
Nissan Versa
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017 Category: Service
Assaf said the facility helped with some misunderstanding, and they made up for it.
This review was collected via phone interview by Customer Research Inc.

JC
Juan C.
Lake Forest, CA
Chrysler PT Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Juan said he liked the staff at this business. They were very prompt and they called him right away when his vehicle was finished.
This review was collected via phone interview by Customer Research Inc.

CW
Cedric W.
Lake Forest, CA
Nissan Versa
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2017 Category: Service
Cedric said the staff at this business always do quality work for a good price.
This review was collected via phone interview by Customer Research Inc.

DA
Don A.
Irvine, CA
Honda Civic Si
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2017 Category: Service
Don said this business did everything they said they would do and more. The price was exactly what they originally quoted him and they were able to get him out sooner than he expected.
This review was collected via phone interview by Customer Research Inc.

CL
CHRIS L.
Parker, CO
Ford Explorer
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/17/2017
A unfortunate pattern that seems to recurring...
I took my truck in for a standard oil change. A heater part that was replaced last year and was under warranty needed replacing again. During another oil change visit my heater stopped working. Additionally I now have a rattling in my engine they claim is due to the tensioner; my truck is older but I am very meticulous in maintaining my vehicle and this sound was not there when I dropped it off. . Since this was the end of the day and drivable, the front desk said they would talk to the owner and get back to me. So far no phone call a day later and I expect a discussion I won't like about how to deal w this. In fine w work to maintain but I can't deal w a pattern of leaving my vehicle for standard work and having this happen. I've been working w them for nearly four years but that relationship may soon come to am end. I know Sam at the front desk is leaving and because I trusted him completely and the front desk has already dropped the ball it might be time to move on.

RJ
Richard J.
Irvine, CA
Chevrolet Corvette
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Richard said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KW
KATHLEEN W.
Irvine, CA
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2017
Review
This is a great auto shop they are honest trustworthy and always do a great job

RG
RANDALL G.
Laguna Woods, CA
Mercury Sable
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2017
checking my check engine light
the staff is friendly & honest about the repairs that are needed on our cars

RS
RHONALD S.
Irvine, CA
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2017
Excellent, honest service
Great experience with Car Tech. Treated fairly and honestly throughout the process.

VD
Vincent D.
Santa Ana, CA
Lexus GS 450h
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2017 Category: Service
Vincent said the staff was fast and helpful.
This review was collected via phone interview by Customer Research Inc.

JG
Josh G.
Irvine, CA
INFINITI FX45
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017 Category: Service
Josh said the employees were clear, concise, and complete.
This review was collected via phone interview by Customer Research Inc.

VD
Van D.
Garden Grove, CA
Honda Odyssey
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Overall Rating 1/5rating 1rating 1rating 1rating 1
10/30/2017 Category: Service
Van said he took his vehicle to this business for them to put Freon in it. They charged him $105, and they did not do anything. They tried to put Freon in, and the compressor would not kick in. They told him the compressor needs to be replaced. He stated they needed to vacuum it out, but the technician could not do it due to lack of experience. The technician did a poor job. He was supposed to check for leaks, but he could not get to it.
This review was collected via phone interview by Customer Research Inc.

SC
SEANI C.
Irvine, CA
Lexus IS 350C
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017
Great place
Very quick and professional...always!

RD
RICK D.
Irvine, CA
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2017
Great service
They did a great job and I'm very pleased...

LA
Liban A.
Costa Mesa, CA
Mitsubishi Lancer
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/26/2017 Category: Service
Liban said this business just repaired the problem with his steering wheel in May, but he had to take the vehicle back because it stopped working again. However, he didn't have any problems during his visit and the owner is an awesome guy. He was very helpful and was super nice.
This review was collected via phone interview by Customer Research Inc.

JM
James M.
Riverside, CA
Chevrolet Cruze
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2017 Category: Service
James said he recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

GE
Gilbert E.
Northridge, CA
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2017 Category: Service
Gilbert said this business does quality work and the customer service is good.
This review was collected via phone interview by Customer Research Inc.

KB
Kurt B.
Irvine, CA
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2017 Category: Service
Kurt said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JT
JED T.
Irvine, CA
INFINITI G37 Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2017
Quick attention to repair under warranty
Had a small leak from a top coolant hose and it was fixed quickly under warranty.

JM
Juan M.
Los Angeles, CA
Chevrolet Silverado SS
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/20/2017 Category: Service
Juan said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 101 - 120 of 246 in total