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Cats Auto Repair

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(892 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
-100
Net Promoter Score ®

Business Details

About

We are a family owned business here to serve our community. With over 100 combined years in the automobile industry you can count on us to provide you with the most professional and best care available. Our technicians are all ASE Certified Technicians who use the latest diagnostic equipment and information systems available. We are We are a family owned business here to serve our community. With over 100 combined years in the automobile industry you can count on us to provide you with the most professional and best care available. Our technicians are all ASE Certified Technicians who use the latest diagnostic equipment and information systems available. We are brothers and sisters, husbands and wives come in and ask and hopefully we won’t confuse you. You can be assured that you will receive personal, efficient, dependable service and the most reliable value for your dollar at CATS Auto Repair. ...more

Categories
Auto Repair, Repair Shop, Car Maintenance
Contact
(847) 891-8905

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Central Time (US & Canada)
685 W Wise Rd Schaumburg, IL 60193-3865
Cats Auto Repair's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(892 Reviews)

CH
gravatar
Cliff H.
Bloomingdale, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/02/2023
0
SCAMMERS
Called to see if they specialize in my issue and car. Dropped my car off Monday morning got a quote Monday afternoon put a deposit down. Tuesday get a call they quoted wrong part and wanted more money. I said not my fault he ordered wrong part. Then it was the right part magically. Then go to pick up my car because they test drive it and it was ready. Go to pick it up they lose my valet key I lost 40 min of my life waiting. They found it. I go in the car and the same exact reason why I brought it in issue is still there. Mechanic doubted me so I took him outside and showed it was actually worse. Then go back inside to hear they didn’t even have power steering fluid in the shop. So that means they
“Test drove” my car with no power steering fluid? So now I’m inconvenienced again and was supposed to get a call a few hours ago and nothing. How have they been in business for so long? Customer Service where’s it at?
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