Business Solutions
SureCritic / Auto Repair / Cats Auto Repair
business image

Cats Auto Repair

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(892 Reviews)
-100
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
83%
4 stars
10%
3 stars
2%
2 stars
1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
5.0
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

We are a family owned business here to serve our community. With over 100 combined years in the automobile industry you can count on us to provide you with the most professional and best care available. Our technicians are all ASE Certified Technicians who use the latest diagnostic equipment and information systems available. We are We are a family owned business here to serve our community. With over 100 combined years in the automobile industry you can count on us to provide you with the most professional and best care available. Our technicians are all ASE Certified Technicians who use the latest diagnostic equipment and information systems available. We are brothers and sisters, husbands and wives come in and ask and hopefully we won’t confuse you. You can be assured that you will receive personal, efficient, dependable service and the most reliable value for your dollar at CATS Auto Repair. ...more

Categories
Auto Repair, Repair Shop, Car Maintenance
Contact
(847) 891-8905
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Central Time (US & Canada)
685 W Wise Rd Schaumburg, IL 60193-3865
Get Directions
Cats Auto Repair's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(892 Reviews)
Write a Review
Recent Reviews
RS
gravatar
Robert S.
Hoffman Estates, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/27/2023
0
Cats is SHADY AND DISHONEST (REMEBER THIS IF YOU DEAL WITH FRANK)
Took my car here because rear wheel was making a squeaking sound and clicking. Had my brakes done here June of last year, so I figured I would take it here. I also mentioned a squealing sound upon start up. Hour later Frank is telling me the adjusted the brakes and greased them for $100, then $72 for them to diagnose the sound (note: never informed me there would be a charge to diagnose, or even what it would have cost to fix brake noise). Then he tells me the squealing sound is your timing chain and that will be $1800." Most places will adjust your brakes with no charge if you bought them from the shop, not to mention who charges to diagnose a sound. When I complained about it, then Frank starts naming of random stuff, "oh, he had to drain the oil to check for metal shavings." I explained to Frank, that it is not too business smart to charge me $172 for doing minimal work and then ask me to come back to get a $1800 job done. PLEASE HEED THE 1 STAR REVIEWS, THESE ARE SCAM ARTISTS. I should have learned when they broke my hubcap and tried say it was damaged when I brought it. JUST REMEMBER WHAT I SAID IF YOU SPEAK WITH FRANK - SHADY & DISHONEST.
Businesses Near You
Car-One Tire & Auto
97
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(826 Reviews)
All About Automotive And Towing
88
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(852 Reviews)
A & A Complete Automotive Repair
95
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(779 Reviews)
AAC Auto Clinic
96
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,068 Reviews)
DuPage Auto Werks
95
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(316 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.