Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62
4.6

( 382 Reviews )

ReScore Reviews™ (2)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
96% Would Recommend
Latest Review 6 days ago

Reviews


MS
Mary S.
Wichita, KS
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Mary said the business was very good. They took care of her problem and took her home and came back to pick her up to get her vehicle. She said it was just fine and she was worried it was going to be bigger problem than what they found. She said she was happy.
This review was collected via phone interview by Customer Research Inc.

RG
Ruben G.
Wichita, KS
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Ruben said that the staff was quick and prompt. He stated that the facility achieved the goal he needed in getting his vehicle repaired.
This review was collected via phone interview by Customer Research Inc.

LM
LINDA M.
Wichita, KS
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019
Good place to do business with
Good service in a timely manner. Polite and helpful

KM
Keegan M.
Wichita, KS
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
Keegan said the staff were friendly. The service was great.
This review was collected via phone interview by Customer Research Inc.

JP
Jerry P.
Clearwater, KS
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Jerry said the business did a good job. The staff was very polite and didn't pressure him or anything. He said it was a job well done.
This review was collected via phone interview by Customer Research Inc.

VG
VIC G.
Wichita, KS
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019
Very pleased.
I had taken my mini van to two separate mechanics to have a heater issue fixed and both could not come up with the correct solution. Plus, my van was out of commission waiting for several days between the two. Central Auto diagnosed and fixed my van in less than 24 hours. Skilled and quick.

AG
ALDO G.
Wichita, KS
Chevrolet Cruze
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/14/2019
Not Very Time Efficient
Service was great. Only thing is time efficiency wasn’t. I was scheduled at 1:30 and wasn’t helped until 2:15 and ended up waiting an hour just for an oil change.

BK
Brandon K.
Wichita, KS
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
Brandon said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LC
LOUIS C.
Wichita, KS
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2019
Customer service
It has been a good experience from the beginning. I was able to ask the mechanics questions, who were very knowledgeable and helpful. Everyone was very nice to talk with. A very helpful and enjoyable experience. I will definitely be there for all my future auto needs.

JM
Jim M.
Wichita, KS
Pontiac Torrent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Spoke with Lola. She said the experience with this business was excellent. She stated he had good service, excellent knowledge and took care of the reason the vehicle was in for. There was a mix-up when they arrived for the appointment, originally, and they had to go back the next day.
This review was collected via phone interview by Customer Research Inc.

BB
Brian B.
Wichita, KS
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Brian said the service was good, quick and the employees took care of what he needed.
This review was collected via phone interview by Customer Research Inc.

MF
Mike F.
Wichita, KS
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Mike said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KB
KURTIS B.
Wichita, KS
GMC Sierra 1500
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/02/2019
poor correspondance
asked for a quote and never had a response, my mistake for not doing that before the work was done. the bill was outrageously high

RW
RHONDA W.
Wichita, KS
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019
electrical
They fixed the problem. I had no issues with anything. Everyone was friendly.

RL
ROBERT L.
Overland Park, KS
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019
Quick, accurate diagnosis. Repairs done right.
I had a well-known shop in KC attempt to fix my Tahoe’s A/c. A revisit for a 2nd attempt resulted in a $1500 estimate for a complete system replacement. Keith’s CARE crew found the real problem in only 10 min....a leaking hose going to the rear of the vehicle

Verified Customer
Wichita, KS
Ford Club Wagon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2019
They diagnose the problem and fix it.
They are one of the best places in town to deal with electrical issues. However, the cost is quite high but at least they get the job done.

CO
Chris O.
Wichita, KS
Buick Regal
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2019 Category: Service
Chris said everything was nice and his vehicle is better today than when he took it in.
This review was collected via phone interview by Customer Research Inc.

DW
Dewayne W.
Wichita, KS
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Dewayne said that he is really pleased with this business.
This review was collected via phone interview by Customer Research Inc.

DW
Dewayne W.
Wichita, KS
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Dewayne said that he is really pleased with this business.
This review was collected via phone interview by Customer Research Inc.

LW
LAUREN W.
Wichita, KS
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2019
Tahoe
AC works great