Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

286 Reviews

98% Would Recommend
Latest Review 6 days ago

Reviews


BF
Brenda F.
Centreville, MD
Ford Expedition
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2018 Category: Service
Brenda said the business told her the service would be done in 30 minutes, but it took an hour.
This review was collected via phone interview by Customer Research Inc.

KG
Kathy G.
Fountain, FL
Cadillac Brougham
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Kathy said she heard a lot of good things about the business. They got her in and out quick. The people were very courteous, accommodating and knowledgeable. They did a good job and provided great customer service.
This review was collected via phone interview by Customer Research Inc.

DH
Donald H.
Centreville, MD
Chevrolet Sonic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Donald said they always do a good job and he has been going there for a long time.
This review was collected via phone interview by Customer Research Inc.

CM
Christopher M.
Maryland
Volkswagen Jetta Sedan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/21/2018 Category: Service
Christopher said he never got his alignment straightened out.
This review was collected via phone interview by Customer Research Inc.

RB
Racheal B.
Queenstown, MD
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Racheal said the business provided quick and affordable service.
This review was collected via phone interview by Customer Research Inc.

JG
Joshua G.
Centreville, MD
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Joshua said Tyrone helped him through everything with the business's services and he was personable.
This review was collected via phone interview by Customer Research Inc.

JW
Jessica W.
Queen Anne, MD
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Jessica said the staff provide great service. They were fast and friendly. They got her vehicle serviced right away and had it done the same day.
This review was collected via phone interview by Customer Research Inc.

JW
Jason W.
Centreville, MD
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Jason said the staff at this business had really great customer service.
This review was collected via phone interview by Customer Research Inc.

DM
Dj M.
Centreville, MD
Ram ProMaster City Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
DJ said that the facility was good to him.
This review was collected via phone interview by Customer Research Inc.

SS
Sherry S.
Centreville, MD
Toyota Avalon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
Sherry said she will have to return to the business because there were a few things she did not like about her recent service. The staff is very nice, and she stated they make her feel important.
This review was collected via phone interview by Customer Research Inc.

DB
Dan B.
Centreville, MD
Acura 3.5RL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Dan said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

JC
JAMES C.
Centreville, MD
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Nissan Altima
Chesapeake auto repair has always been reliable and honest most of the time being same day service, we would not take our vehicles anywhere else. Thank you very much from the Costa's.

DW
Delmar W.
Greensboro, MD
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Delamar said he's happy with the service.
This review was collected via phone interview by Customer Research Inc.

DA
Donna A.
Centreville, MD
Kia Rio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Spoke with Dan. He said that he is happy with the service he received and with the price for the work.
This review was collected via phone interview by Customer Research Inc.

JS
Joanne S.
Centreville, MD
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Joanne said the staff are very efficient, they know what they're doing, and they don't overcharge her. She will be there again in the near future.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 06/20/2018

Thank you!  It is always a pleasure to get feedback on how we are doing.  We look forward to being of service to you in the future!


MZ
Mike Z.
Centreville, MD
Kia Sportage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Mike said the staff was very helpful and made sure everything was done right. They wouldn't let his vehicle leave if it wasn't right. They were really good.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 06/20/2018

Thank you for your review! We are very appreciative that you took the time to let us know how we did.  We are glad to hear you were pleased with our service and we hope to be your auto repair shop of choice for any needs in the future!


PP
Paul P.
Centreville, MD
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Paul said the work was done quickly, and the staff are always nice.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 06/20/2018

Thank you! We always appreciate hearing feedback, and we hope that we will continue to be your auto repair shop of choice when the need arises!  Have a wonderful summer!


RM
Robert M.
Centreville, MD
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Robert said the staff did what they said they would do, in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 06/20/2018

Thank you for letting us know how we did!  We hope we can be of service to you in the future. 


SO
Susan O.
Queenstown, MD
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Susan said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 06/20/2018

Thank you!  We hope we can be of service to you in the future.


BC
Ben C.
Centreville, MD
Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2018 Category: Service
Ben said the service was pretty good at the facility.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 286 in total