Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

321 Reviews

98% Would Recommend
Latest Review 11 days ago

Reviews


DM
Denise M.
Centreville, MD
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Denise said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

CS
Chris S.
Queen Anne, MD
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Chris said they do a great job.
This review was collected via phone interview by Customer Research Inc.

MF
Melvin F.
Centreville, MD
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2018 Category: Service
Melvin said he would recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

DP
David P.
Centreville, MD
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Caring Professional Service
Tyrone is very personable and a professional who looks out for his customers best interest I plan to keep giving by business to Chesapeake Auto, Thanks Tyrone

2018 Dodge Charger

JS
Jim S.
Centreville, MD
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Jim said they really friendly and accommodating with walk-ins. There were grease prints on the headliner and the hand rest on the door.
This review was collected via phone interview by Customer Research Inc.

FH
Frank H.
Bowie, MD
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Frank said he appreciated the good service he received. The staff fixed his vehicle, they did what they said, and the vehicle is running perfectly
This review was collected via phone interview by Customer Research Inc.

DR
DAVID R.
Centreville, MD
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Good service at a fair price
Appreciate the fast service that is thorough and at a fair price. Good counsel as well on overall vehicle status.

LW
Leroy W.
Woodbine, MD
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Spoke with Leroy's wife. She said the customer service was amazing. Tyrone was great to work with.
This review was collected via phone interview by Customer Research Inc.

LR
LISA R.
Crofton, MD
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018
Emergency flat
I was leaving work one evening and my tire pressure light was on so I looked and noticed a screw in my tire. I drove over and noticed you were closing in 5 mins but as always Tyrone stepped up and told me to pull my car out back and he would fix it even though he was closing and it was a Friday!! I always tell my friends to go here..I won't take my car anywhere else!! Love the service and treatment!! You guys rock!!

ML
Michael L.
Centreville, MD
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Michael said they did a great job.
This review was collected via phone interview by Customer Research Inc.

SR
SHERRI R.
Chestertown, MD
Mazda Mazda6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2018
Tire Fix and Oil Change
Excellent service, convenient, close to work. Available to get job in a timely manner.

BF
Brenda F.
Centreville, MD
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Spoke with Colin. He said the service was good.
This review was collected via phone interview by Customer Research Inc.

GH
George H.
Stevensville, MD
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
George said that the place did a good job.
This review was collected via phone interview by Customer Research Inc.

GB
GARY B.
Centreville, MD
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018
AWESOME!!
Great work!!

AG
Ashley G.
Ridgely, MD
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/03/2018 Category: Service
Ashley said the business does quick work. They completed what needed to be fixed on the vehicle.
This review was collected via phone interview by Customer Research Inc.

FO
Frank O.
Centreville, MD
Pontiac G6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2018
Good Service
Needed oil change and a look at my brakes as they hadn't been serviced for quite some time. As a result the back brakes needed to be replaced. Tyrone could have told me the fronts needed to be replaced as well because it would not have come as a surprise. He did say the fronts would need servicing in the future. I feel confident that he has fair pricing and doesn't try to sell me service I don't need.

MP
Maria P.
Centreville, MD
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Maria said the staff was very courteous and very fast.
This review was collected via phone interview by Customer Research Inc.

DD
David D.
Dover, DE
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
David said this business is prompt, they were able to get him right in and they fixed his vehicle..
This review was collected via phone interview by Customer Research Inc.

DR
Deanna R.
Centreville, MD
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Deanna said the staff did a excellent job and Tyrone was quick and she couldn't ask for anything more. She said she will certainly will be using them in the future if the need arises.
This review was collected via phone interview by Customer Research Inc.

MT
Mark T.
Centreville, MD
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Mark said the business was completely up front with him. He said Tyrone opened the store early and let him in to get gas and to remove the gas cap that he accidentally put on his vehicle.
This review was collected via phone interview by Customer Research Inc.