Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

406 Reviews

99% Would Recommend
Latest Review 9 days ago

Reviews


JO
Joseph O.
Centreville, MD
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2016
very efficient, excellent work, very caring attitude towards the customer
same as above
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 02/16/2016

Thank you for the very kind review.  We look forward to being able to serve you in the future for any of your automotive needs!


MD
Mark D.
Centreville, MD
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2016 Category: Service
Mark said the business went out of their way to help him by picking up the vehicle and completed a lot of work on the vehicle.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 02/16/2016

Thank you for the positive review!  We are glad we were able to be of service to you and look forward to seeing you in the future for any of your automotive needs.


DZ
Donnie Z.
Centreville, MD
GMC Envoy XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2016 Category: Service
Donnie said this business is accommodating, communicative and they follow up with him.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 02/16/2016

Thank you for the positive feedback!  We look forward to serving you in the future.


BI
Bruce I.
Centreville, MD
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2016 Category: Service
Bruce said everything is okay with his vehicle so far.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 02/16/2016

Glad to hear that all is well with your vehicle!  We look forward to serving you in the future for any of your automotive needs.


DW
Doug W.
Queenstown, MD
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2016 Category: Service
Doug said he waited for his vehicle and the service was longer than he expected.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 02/16/2016

Hello!  We apologize if your wait was longer than anticipated.  I know that day was a busier day and that you had 2 vehicles that were brought in for oil changes.  I hope that you will give us a try again in the future so that we can provide you with 100% customer satisfaction!


CD
CATHY D.
Chester, MD
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2016
Convenience and friendliness
Even under new mgt all seemed honest and fair
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 02/16/2016

Thank you for the positive feedback!  We hope that you will continue to let us serve you for any of your automotive needs in the future.  


Displaying Review 401 - 406 of 406 in total