Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

406 Reviews

99% Would Recommend
Latest Review 9 days ago

Reviews


JP
Jarrell P.
Centreville, MD
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Jarrell said he trusts the employees. They provided quick service.
This review was collected via phone interview by Customer Research Inc.

AR
Alexa R.
Stevensville, MD
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Alexa said the business was quick, they made it easy and they took her in right away.
This review was collected via phone interview by Customer Research Inc.

MZ
Mike Z.
Centreville, MD
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Mike said the staff provide good customer service.
This review was collected via phone interview by Customer Research Inc.

KD
Kylie D.
Annapolis, MD
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Kylie said the staff at this business who did her oil change, did so in a quick and timely manner, knowing that she was in a hurry.
This review was collected via phone interview by Customer Research Inc.

PM
Philip M.
Centreville, MD
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Spoke with Lecia. She said, they got quick work here and they have excellent customer service.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 06/20/2018

Thank you!  We appreciate your feedback and hope to be of service to you in the future. 


MC
Marty C.
Centreville, MD
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Spoke with Lisa. She said the business is honest and they charge good prices.
This review was collected via phone interview by Customer Research Inc.

PF
Pat F.
Centreville, MD
Pontiac Torrent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Pat said the staff were helpful and they have a good mechanic.
This review was collected via phone interview by Customer Research Inc.

BZ
Blake Z.
Rock Hall, MD
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Blake said the service was good, and the communication was good.
This review was collected via phone interview by Customer Research Inc.

RH
Ronald H.
Pasadena, MD
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Ronald said the staff took him back to show him what they'd done.
This review was collected via phone interview by Customer Research Inc.

JC
JAMES C.
Centreville, MD
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2018
Dodge Charger
It's always a pleasure doing business with Chesapeake; same day service is always a plus. I wouldn't take any of my vehicles anywhere else.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 06/20/2018

Thank you very much for your kind feedback! We are happy to help, and look forward to being of service to you in the future. 


EB
Edward B.
Littleton, NC
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Edward said the service was very good. He had no problems with the work. The service was done to his satisfaction.
This review was collected via phone interview by Customer Research Inc.

BF
Bob F.
Centreville, MD
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Bob said that he can take his vehicle into this facility at a moment's notice and they return the completed vehicle to him quickly.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 06/20/2018

Thank you for your kind feedback! We are happy to be of service to you and hope we continue to be your auto repair shop of choice for any future needs. 


CL
CHRIS L.
Centreville, MD
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
Oil change
I had my synthetic oil change , competitive pricing and excellent customer service. They stand by their work.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 06/20/2018

Thank you! We appreciate your feedback and hope we can be of service to you in the future. 


CF
Cardell F.
Centreville, MD
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Cardell said he liked the guy that helped him. He is a good guy who was very helpful, and he did the job in a timely manner. The business is a nice place.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 06/20/2018

Thank you for your kind feedback!  We hope we can be of service to you in the future. 


RH
Ray H.
Centreville, MD
Kia Rio
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2018 Category: Service
Ray said the staff was personable, nice and professional.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 06/20/2018

Thank you! We hope we can be of service to you in the future. 


SW
Shary W.
Centreville, MD
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Shary said the owners are lovely people that know what they're doing.
This review was collected via phone interview by Customer Research Inc.
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 06/20/2018

Thank you! It was a pleasure to be of service to you and we look forward to seeing you in the future for any of your auto repair needs. 


CB
CHARLES B.
Queenstown, MD
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
Thorough
major repair analyzed correctly. Recognized additional repair while working. Completed and delivered as promised
Judy D., OFFICE MANAGER from Chesapeake Auto Repair Service responded on 04/30/2018

Thank you! We appreciate your business and also for your feedback.  


EB
Edward B.
Maryland
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Edward said he had no issues with the service.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
Baltimore, MD
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Mike said the he received really good customer service from this business. They told him exactly what was wrong with his vehicle and they fixed it right away.
This review was collected via phone interview by Customer Research Inc.

JM
James M.
Crumpton, MD
Mazda MX-5 Miata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2018 Category: Service
James said the staff were good guys.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 141 - 160 of 406 in total