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Chico Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,042 Reviews)
76
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
32
Total ReScores
4.7
ReScore Average
76
Net Promoter Score ®

Business Details

About

Chico Hyundai in Chico, CA, also serving Durham and Paradise, is proud to be an automotive leader in our area. Come visit our full service dealership for all of your vehicle needs. Call us or visit our website to make an appointment with our Service Center, or stop by to see what we can do for you! Chico Hyundai in Chico, CA, also serving Durham and Paradise, is proud to be an automotive leader in our area. Come visit our full service dealership for all of your vehicle needs. Call us or visit our website to make an appointment with our Service Center, or stop by to see what we can do for you!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(530) 891-1777

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
7:30 AM - 4:00 PM
Sun
closed
* Pacific Time (US & Canada)
575 Manzanita Ave. Chico, CA 95926
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,042 Reviews)

PB
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Phillip B.
Chico, CA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/18/2022
3
Category: Service
"La puerta"
I've been getting my services taken care of here for the time I've owned my 2016 Elantra. I had it in for major service this time. Flushing the radiator and transmission. Oil change and rotation as regular service on top of that. I'd gotten a service coupon in my email and presented it during the write up. Up to $40.00 off of services that went up and over $400.00. I left and got a text a very short time later that my vehicle was already done. That it needed new tires, but was otherwise ready for pick-up. I knew that they had a sale on tires. Buy 3 and get the 4th free. There was a big advertising poster on the door about it, so I authorized the work. A little over three hours later I got a text it was ready and went to settle up. The other guy printed my bill out and asked Remi twice "La puerta?" to which Remi was indifferent. So I paid and got out because it had already been a long day. The first I noticed when I got home was that I was charged for four tires. Upon going over the bill it became clear that they had applied a $40.00 discount to my total bill. It's a bit of a slap and I definitely don't appreciate it after years of being a loyal customer.
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