CollisionMax of Northeast Philadelphia

Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74
4.7

( 1129 Reviews )

ReScore Reviews™ (13)

ReScore
Overall Rating 3.61538/5Overall Rating 3.61538/5Overall Rating 3.61538/5rating 3.61538rating 3.61538
Original
Overall Rating 3.61538/5Overall Rating 3.61538/5Overall Rating 3.61538/5rating 3.61538rating 3.61538
96% Would Recommend
Latest Review almost 4 years ago

Reviews


MD
Mcdermott D.
Ford
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2015 Category: Collision
They kept me informed on the repair. The repair was longer them we expected.
This review was collected via phone interview by CSi Complete

EB
Evelyn B.
Toyota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/27/2015 Category: Collision
I didn't have any problems!
This review was collected via phone interview by CSi Complete

EA
Edward A.
Toyota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/20/2015 Category: Collision
The service was good and they kept me up to date!
This review was collected via phone interview by CSi Complete

JB
Joseph B.
Ford
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2015 Category: Collision
They did not email the estimate until after the car was in the shop and they did not explain what was done.
This review was collected via phone interview by CSi Complete

JW
Joyce W.
Ford
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2015 Category: Collision
The service and work was good but they kept extending the completion date!
This review was collected via phone interview by CSi Complete

PC
Paul C.
Ford
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/27/2015 Category: Collision
Everything was fine, even though at the end they forgot something and took care of it but it was no big deal.
This review was collected via phone interview by CSi Complete

MS
Marjorie S.
Hyundai
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/24/2015 Category: Collision
I liked how they made everything very convenient with the rental but there was some confusion on when the car was to be done. They called and said it was done but it was not.
This review was collected via phone interview by CSi Complete

FA
Francisco A.
Subaru
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/15/2015 Category: Collision
There is a spot on my car.
This review was collected via phone interview by CSi Complete

JJ
John J.
Chevrolet
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/02/2015 Category: Collision
I am satisfied with the work!
This review was collected via phone interview by CSi Complete

MM
Maria M.
Mercury
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2015 Category: Collision
They did everything, but one time we had to wait a little longer to get the car back.
This review was collected via phone interview by CSi Complete

KG
Keith G.
BMW
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2015 Category: Collision
They did a good job!
This review was collected via phone interview by CSi Complete

MK
Maya K.
BMW
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2015 Category: Collision
My car got scratched in the shop.
This review was collected via phone interview by CSi Complete

WR
Wilbert R.
Ford
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2015 Category: Collision
They didn't inspect the car when they had it.
This review was collected via phone interview by CSi Complete

PM
Patrick M.
Kia
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/30/2015 Category: Collision
I was satisfied with the repairs but they didn't communicate with me that my car would be late.
This review was collected via phone interview by CSi Complete

TT
Theodore T.
Honda
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2015 Category: Collision
They forgot to do the front of the car.
This review was collected via phone interview by CSi Complete

JG
Jordan G.
Nissan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/21/2015 Category: Collision
I'm pretty much satisfied, the repair was on time and the employees were helpful!
This review was collected via phone interview by CSi Complete

JW
Jenelle W.
Chevrolet
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/14/2015 Category: Collision
The customer service was good but they did not clean the smoke smell out.
This review was collected via phone interview by CSi Complete

CL
Clifford L.
Infiniti
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/20/2015 Category: Collision
I liked the work and receptionist but it was like they didn't want to do the estimate.
This review was collected via phone interview by CSi Complete

JA
Jacqueline A.
Nissan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/17/2015 Category: Collision
I was disappointed because my car was a mess. The dash had a film on it and it wasn't vacuum. I also ordered a part for my car and they didn't order it.
This review was collected via phone interview by CSi Complete

ND
Nathaniel D.
Nissan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/05/2015 Category: Collision
The bumper paint is lighter than the rest of the car and they never called regarding putting the extra clip on.
This review was collected via phone interview by CSi Complete