Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

372 Reviews

99% Would Recommend
80% Business Response
Latest Review 2 days ago

Reviews


SC
Stacy C.
Concord, NC
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Stacy said the staff were prompt, courteous, and reasonable. He's very thankful for the services they provide, he appreciates them and looks forward to seeing them in the future to meet his needs.
This review was collected via phone interview by Customer Research Inc.

AH
Aris H.
Concord, NC
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Aris said the service was really great. The work was efficient.
This review was collected via phone interview by Customer Research Inc.

TG
TIM G.
Concord, NC
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019
Always friendly
Great friendly people very knowledgeable and work done with speed and accuracy explaining everything that was done and what is needed

KE
Katie E.
North Carolina
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Katie said that the place was awesome, they were wonderful.
This review was collected via phone interview by Customer Research Inc.

PB
Pete B.
Concord, NC
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2019
Pete
Another great visit with great service

Verified Customer
Concord, NC
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019
Awesome Care
Thorough care to service our care time after time. Many, many thanks for hopefully keeping our Subaru in great working order for many years.

JN
JOEY N.
Charlotte, NC
Nissan Quest
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019
On time service as promised
Concord Auto Service Center is my goto location for car service and repair..

RM
Ryan M.
Charlotte, NC
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Ryan said the employees were super awesome. They provided friendly service.
This review was collected via phone interview by Customer Research Inc.

PB
Pete B.
Concord, NC
Jeep Commander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2019
Pete Brezden
Fast friendly honest service, I trust what they tell me and it is nice doing business with a local business not a national chain . I would highly recommend this business šŸ˜Š
Brian T., Manager from Concord Auto Service Center responded on 04/29/2019

Thank you so much for that we appreciateĀ the businessĀ you give us.

Brian Turner
Manager
704-784-8863

SM
Shanna M.
Concord, NC
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
Shanna said she always goes to this business and they give her the best service.
This review was collected via phone interview by Customer Research Inc.
Brian T., Manager from Concord Auto Service Center responded on 04/24/2019

Thank you ms massey for your businessĀ 

Brian Turner
Manager
704-784-8863

TS
Thomas S.
Concord, NC
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Thomas said this business provided quick and good customer service.
This review was collected via phone interview by Customer Research Inc.
Brian T., Manager from Concord Auto Service Center responded on 04/24/2019

Thank you for your businessĀ 

Brian Turner
Manager
704-784-8863

JD
Jordan D.
Charlotte, NC
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Jordan said this business is always really helpful. He is not vehicle savvy so they go the extra mile and explain things in detail to him. He definitely trusts them to do what they need to do.
This review was collected via phone interview by Customer Research Inc.
Brian T., Manager from Concord Auto Service Center responded on 04/24/2019

Thank you for your business and fullyĀ trusting usĀ 

Brian Turner
Manager
704-784-8863

JW
JON/CARRIE W.
Charlotte, NC
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2019
Above and beyond
Brian really went above and beyond. We had an issue with our car with a big trip the next day. Brian helped us out in a huge way that allowed us to still leave on our trip the next day. Truly awesome!
Brian T., Manager from Concord Auto Service Center responded on 04/24/2019

Thank you carrie.

Brian Turner
Manager
704-784-8863

Verified Customer
Harrisburg, NC
Toyota Tundra 4WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019
Great customer service
They have great customer service and do great work.
Brian T., Manager from Concord Auto Service Center responded on 04/24/2019

Thank you for your businessĀ 

Brian Turner
Manager
704-784-8863

ME
MERCEDES E.
Concord, NC
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019
Always competent and friendly
Anytime I visit Concord Auto Service Center, they are competent and friendly. They really do business in an honest, fair way and let me know if there's any concerns with my vehicle.
Brian T., Manager from Concord Auto Service Center responded on 04/24/2019

Thank you for your businessĀ 

Brian Turner
Manager
704-784-8863

JN
JOEY N.
Charlotte, NC
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019
Excellent customer service and repair
All the folks here at Concord Auto Service are customer oriented and tell you all you need to know about your repair and cost.
Brian T., Manager from Concord Auto Service Center responded on 04/24/2019

joey thank you for your businessĀ 

Brian Turner
Manager
704-784-8863

SW
SHARON W.
Concord, NC
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019
Great service and friendly technicians. They treat you like family..
Excellent service,friendly technicians.
Brian T., Manager from Concord Auto Service Center responded on 04/24/2019

Thank you for your businessĀ 

Brian Turner
Manager
704-784-8863

NB
NELSON B.
Concord, NC
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019
Always Friendly and Courteous
Aside from getting a fair price and great service on my car, every time I go to Concord Auto, these guys are always friendly and courteous to me and, as I notice while I wait a few minutes for my car, to others, also.
Brian T., Manager from Concord Auto Service Center responded on 04/24/2019

Thank you nelsonĀ 

Brian Turner
Manager
704-784-8863

KL
Katie/ L.
Concord, NC
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019
Expertise, honesty, friendliness & fair pricing.
Have always received great service. Employees honest, fair and knowledgeable. Have recommended friends & will continue to do so.
Brian T., Manager from Concord Auto Service Center responded on 04/24/2019

Thank you for your businessĀ 

Brian Turner
Manager
704-784-8863

LK
LAKHAN K.
Concord, NC
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019
Great and friendly service
Great people at the office. Best honest and v reasonable. Especially the main guy Bryan. Gets work done in the right way
Brian T., Manager from Concord Auto Service Center responded on 04/24/2019

Thank you for your businessĀ 

Brian Turner
Manager
704-784-8863