Crabtree Automotive Inc.


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

359 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 6 months ago
Michael E. on 03/28/2014
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Spoke with Mary. She is a completely satisfied customer.
Vehicle: Nissan Murano
Category: Service
Service Date: 03/26/2014
Review Created: 03/28/2014
This review was collected via phone interview by Customer Research Inc.
Rick B. at Crabtree Automotive Inc. responded on 04/01/2014

Thank you!

Georgia B. on 03/27/2014
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Georgia said this business quoted her a price of $250 to $300 for the work but it ended up being quite a bit higher than the quote. Because of that, she would not recommend them to others.
Vehicle: GMC Sonoma
Category: Service
Service Date: 03/10/2014
Review Created: 03/27/2014
This review was collected via phone interview by Customer Research Inc.
Rick B. at Crabtree Automotive Inc. responded on 03/28/2014

Thank you for the feedback Georgia.

STEVEN S. on 03/03/2014
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"Great Friendly Service"
They provided a ride for me to and from the shop. Great friendly service.
Vehicle: Chevrolet Impala
Service Date: 02/26/2014
Review Created: 03/03/2014 01:05 PM
Louis V. on 02/26/2014
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Louis said he had a really good experience.
Vehicle: Mazda RX-8
Category: Service
Service Date: 02/13/2014
Review Created: 02/26/2014
This review was collected via phone interview by Customer Research Inc.
KAREN R. on 02/19/2014
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"detailed information"
Trust is very important to me, just because I am an older woman does not mean I am not smart enough to understand what is going on, I appreciate the time that is given to explain what the problem is.
Vehicle: Ford Focus
Service Date: 02/17/2014
Review Created: 02/19/2014 07:03 AM
Shirley S. on 02/19/2014
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Shirley said she has gone to this business for a long time and trusts what they do.
Vehicle: Ford Thunderbird
Category: Service
Service Date: 01/09/2014
Review Created: 02/19/2014
This review was collected via phone interview by Customer Research Inc.
John F. on 02/10/2014
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Spoke with Patrick. He said this business was pretty good.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 01/28/2014
Review Created: 02/10/2014
This review was collected via phone interview by Customer Research Inc.
Charity V. on 01/22/2014
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Charity said this business has always been really good. Sometimes, they have problems with estimating the timing of the visits.
Vehicle: Honda Civic
Category: Service
Service Date: 01/16/2014
Review Created: 01/22/2014
This review was collected via phone interview by Customer Research Inc.
DALE A. on 12/21/2013
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"great"
We always appreciate and value your friendly prompt response and service. Love doing business with you.
Vehicle: Chrysler Grand Voyager
Service Date: 12/19/2013
Review Created: 12/21/2013 02:27 PM
RUBY T. on 11/05/2013
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"Great Place!"
Helpful and good work
Vehicle: Kia Optima
Service Date: 10/31/2013
Review Created: 11/05/2013 06:26 PM
WILLIE K. on 10/23/2013
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"Very Thorough"
Good place and would do it again...they cost a little bit more but its worth it.
Vehicle: Toyota Tacoma
Service Date: 10/22/2013
Review Created: 10/23/2013 09:29 PM
Betty C. on 09/14/2013
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Betty said her service experience was good. The personnel were very polite.
Vehicle: Buick LeSabre
Category: Service
Service Date: 08/30/2013
Review Created: 09/14/2013
This review was collected via phone interview by Customer Research Inc.
Greg R. on 09/14/2013
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Greg said he likes this business and would definitely recommend them to others.
Vehicle: Chevrolet Cavalier
Category: Service
Service Date: 08/29/2013
Review Created: 09/14/2013
This review was collected via phone interview by Customer Research Inc.
KENNETH (KEN) H. on 08/27/2013
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"Good, friendly service at fair price"
Performed alignment and oil change. Everyone friendly and professional. Service took longer than expected or I'd have given 5 stars. Will use again.
Vehicle: Chevrolet Silverado
Service Date: 08/27/2013
Review Created: 08/27/2013 08:43 PM
TOM C. on 07/20/2013
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"clean, fast, effiecent"
Good service. A little concerned about added fees lately, with no proffered explanation, I had to dig it out.
Vehicle: Toyota RAV4
Service Date: 07/18/2013
Review Created: 07/20/2013 08:38 AM
MIKE F. on 07/19/2013
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"Great Service"
Great Service, Fast and called when complete, good records, email confirmation.
Vehicle: Ford Cab & Chassis
Service Date: 07/10/2013
Review Created: 07/19/2013 10:14 AM
Gail B. on 05/22/2013
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Gail said they were very courteous and they even gave her a ride home. She had a problem with the battery and they replaced it. She said she felt she could have saved money by purchasing it somewhere else because their labor cost was high.
Vehicle: Dodge Dakota
Category: Service
Service Date: 05/10/2013
Review Created: 05/22/2013
This review was collected via phone interview by Customer Research Inc.
Connor S. on 05/17/2013
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Connor said he was happy with the business.
Vehicle: Ford Ranger
Category: Service
Service Date: 05/14/2013
Review Created: 05/17/2013
This review was collected via phone interview by Customer Research Inc.
CRISTA H. on 05/15/2013
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"Good work"
Did the job, things look great. We need (both of us) a bit better communication about what has been done, or will be done.
Vehicle: Hyundai Elantra
Service Date: 05/13/2013
Review Created: 05/15/2013 08:30 AM
JANEEN P. on 04/25/2013
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"Treat customers with courtesy and respect; always stand behind their work"
I didn't give you a 5 this time as I felt the service was rushed. One of the services that was to be included in the FREE check up wasn't done because a hoist needed to be used and there wasn't time. Yet, I had planned to leave the vehicle all day if needed. It appeared that the business was over-booked that day?
Vehicle: Toyota
Service Date: 04/24/2013
Review Created: 04/25/2013 08:20 AM
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