ReScore Reviews™ (14)

ReScore
Overall Rating 2.5714286/5Overall Rating 2.5714286/5rating 2.5714286rating 2.5714286rating 2.5714286
Original
Overall Rating 2.07143/5Overall Rating 2.07143/5rating 2.07143rating 2.07143rating 2.07143
95% Would Recommend
100% Business Response
Latest Review about 11 hours ago
Ramon O. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Employees and on time service."
Very good
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/23/2017 03:48 PM
Stearia M. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer satisfaction"
We are exclusive customers at Crenshaw. The Service Dept is wonderful.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/21/2017 06:04 PM
Gregory C., Service Manager at Crenshaw Hyundai responded on 11/22/2017

On behalf of the entire staff at Crenshaw Hyundai, thank you so much for being such a loyal customer! We will continue to provide you with quality work at a fair price for years to come!

Greg Causey
Service Manager
(336) 584-1144
Cheryl A. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service done well"
Good service
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/21/2017 05:39 PM
Gregory C., Service Manager at Crenshaw Hyundai responded on 11/22/2017

Thank you for the great review!

Greg Causey
Service Manager
(336) 584-1144
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great service, nice friendly staff, timely service at a fair price.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/21/2017 04:52 PM
Gregory C., Service Manager at Crenshaw Hyundai responded on 11/22/2017

Thank you for the kind words and awesome review of our service department!

Greg Causey
Service Manager
(336) 584-1144
Cheryl A. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall Service"
As usual, always friendly always professional always helpful!
Vehicle: 2003 Hyundai Santa Fe
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/21/2017 03:24 PM
Gregory C., Service Manager at Crenshaw Hyundai responded on 11/22/2017

Thank you for telling us how happy you have been with our dealership! We try so hard to make our customers feel special

Greg Causey
Service Manager
(336) 584-1144
Mikesha K. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Great
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/21/2017 02:55 PM
Gregory C., Service Manager at Crenshaw Hyundai responded on 11/22/2017

Thank you for the awesome on line review!

Greg Causey
Service Manager
(336) 584-1144
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality of work, honesty, and promptness."
Very impressed with the cleanliness, customer service with a smile, and the fact that my car was ready much earlier than estimated!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/21/2017 11:40 AM
Gregory C., Service Manager at Crenshaw Hyundai responded on 11/22/2017

I am so glad to hear we exceeded your expectations on your last visit. Thank you for telling us how pleased you are with our service department!

Greg Causey
Service Manager
(336) 584-1144
Verified Customer on 11/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Quality"
Most proficient
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/21/2017 11:06 AM
Gregory C., Service Manager at Crenshaw Hyundai responded on 11/22/2017

Thank you for the great on line review!

Greg Causey
Service Manager
(336) 584-1144
Denise H. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
No surprises. Prompt. Friendly.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/20/2017 06:01 PM
Gregory C., Service Manager at Crenshaw Hyundai responded on 11/22/2017

Thank you very much for giving our service department a great review!

Greg Causey
Service Manager
(336) 584-1144
David S. on 11/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Crenshaw review "
Overall, Crenshaw is an excellent dealership. I was disappointed that the extended 10 year-100k mile drivetrain warranty did not cover want the 5year-60k mile warranty did. That being said, I consider the extended warranty to be a waste of money and would not recommend that to anyone else. Lesson learned. However, as always, Crenshaw's crew was very friendly and accommodating.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/20/2017 03:00 PM
Gregory C., Service Manager at Crenshaw Hyundai responded on 11/20/2017

Thank you for the great review!

Greg Causey
Service Manager
(336) 584-1144
LAWRENCE M. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Experience"
The can do attitude of the employees means a lot.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 01:22 PM
Gregory C., Service Manager at Crenshaw Hyundai responded on 11/20/2017

We strive to make our customer feel special and cared for. Thank you for seeing that and giving us a great on line review!

Greg Causey
Service Manager
(336) 584-1144
Ronald M. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Goodcservice
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 12:07 PM
Gregory C., Service Manager at Crenshaw Hyundai responded on 11/20/2017

Thank you for the great review of our service team! We really appreciate your business

Greg Causey
Service Manager
(336) 584-1144
EDWARD R. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and Helpful"
Every time I come in for service and repair everyone is friendly and helpful. The work is always done in a timely matter.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 11/08/2017
Service Type: Repair
Review Created: 11/18/2017 10:38 AM
Gregory C., Service Manager at Crenshaw Hyundai responded on 11/20/2017

I am very proud of my entire service team for taking such good care of you and your vehicle! Thank you so much for taking the time to let me know how happy you are with us!

Greg Causey
Service Manager
(336) 584-1144
Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Excellent
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/18/2017 08:27 AM
Gregory C., Service Manager at Crenshaw Hyundai responded on 11/20/2017

Thank you so much for the great on line review!

Greg Causey
Service Manager
(336) 584-1144
William S. on 11/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"na"
na
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/18/2017 05:17 AM
Gregory C., Service Manager at Crenshaw Hyundai responded on 11/20/2017

I am very happy to hear you had a positive experience in our service department!

Greg Causey
Service Manager
(336) 584-1144
RODGER S. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service "
They did good
Vehicle: 2016 Hyundai Azera
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/17/2017 02:02 PM
Gregory C., Service Manager at Crenshaw Hyundai responded on 11/20/2017

Thank you for the great review!

Greg Causey
Service Manager
(336) 584-1144
Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendliness of staff...quality vehicles"
Best dealership in town.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 05:38 PM
Gregory C., Service Manager at Crenshaw Hyundai responded on 11/16/2017

Thank you so much for the kind words and great review of our dealership!

Greg Causey
Service Manager
(336) 584-1144
ALONZO B. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Salesman"
Helpful and knowledgeable
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/14/2017 05:30 PM
Gregory C., Service Manager at Crenshaw Hyundai responded on 11/16/2017

Thank you for giving us a great review!

Greg Causey
Service Manager
(336) 584-1144
Kimberly C. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service review"
Easy to make an appt. Minimal wait time for oil change and tire rotation
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 01:38 PM
Gregory C., Service Manager at Crenshaw Hyundai responded on 11/16/2017

Thank you for taking your time to give us a great on line review!

Greg Causey
Service Manager
(336) 584-1144
CAROL T. on 11/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great personal care"
Friendly
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/14/2017 12:24 PM
Gregory C., Service Manager at Crenshaw Hyundai responded on 11/16/2017

I am happy to hear you had a positive experience in our dealership!

Greg Causey
Service Manager
(336) 584-1144
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