Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

1424 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 2.5714286/5Overall Rating 2.5714286/5rating 2.5714286rating 2.5714286rating 2.5714286
Original
Overall Rating 2.07143/5Overall Rating 2.07143/5rating 2.07143rating 2.07143rating 2.07143
95% Would Recommend
100% Business Response
Latest Review about 20 hours ago

Reviews


ER
Edward R.
Julian, NC
2016 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2018 Category: Service
Friendly people and Great Service
Have always had great service every time I come in. Sometime it takes a little longer than others but not very often.

EP
Eric P.
Burlington, NC
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
They do good work
My car runs better than before after the oil change.

PL
Peter L.
Graham, NC
2016 Hyundai Veloster
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/14/2018 Category: Service
don't expect to come once for repair
The parts are not available and you have to come several times
Gregory A C., Service Manager from Crenshaw Hyundai responded on 09/17/2018

I am very sorry we did not have the parts in stock needed to fix your vehicle on the first visit. Although we try very hard to watch trends, not only in our service department but in surrounding areas, there are times where we have to order a special need part for a repair. Coupled with a limited amount of space available in our parts department, unfortunately events like your can and do happen. I appreciate your feedback regarding your visit. I do take our customer's reviews very seriously. 

Greg Causey
Service Manager
(336) 584-1144

RS
Robert S.
Burlington, NC
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
the people and service
Everything was handled efficiently

JJ
James J.
Elon, NC
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
THE BEST
HAD AWESOME EXPERIENCE

AV
Arthur V.
Burlington, NC
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Great service
excellent job

NC
Nevin C.
Burlington, NC
2016 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Oil change
I had an appointment. They took my car right away. I didn't wait too long. Good service and friendly people

Verified Customer
Burlington, NC
2012 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
good
good service

DC
Dorothy C.
Gibsonville, NC
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Excellent service
As always service was timely, courteous and good value.

DL
Danny L.
Greensboro, NC
2019 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
1st service
Received me without appointment. In and out in a timely manner.

PS
Pranee S.
Elon, NC
2010 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Friendly, pleasing people, doesn't have to wait to long to get my car in for service, appoint is great
I bought the car there because of the service, the car itself is ok but the service there is wow me

RE
Raymond E.
Efland, NC
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Great service!
I have had a great experiece with their Service Dept1

JS
John S.
Snow Camp, NC
2013 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/04/2018 Category: Service
Service of my 2013 Hyundai
Was able to get in on short notice and accommodated quickly. Excellent service for a reasonable price.

KF
Kristin F.
Whitsett, NC
2013 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018 Category: Service
Great Service!!
I've been going to Crenshaw for the past 5+ years and have always gotten great service!!!

BR
Barbara R.
Burlington, NC
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Service
All around good place to handle your car needs

JG
James G.
Greensboro, NC
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Service
They have always taken my car in at the appointed time and provided the service that is required and kept my informed as to the delays (if any). They have great service folks and I am always assured that the work is preformed.

Verified Customer
Hillsborough, NC
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Great experience
Staff is very welcoming. Wait wasn't too long.

Verified Customer
Whitsett, NC
2015 Hyundai Equus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
First Class
First Class all the way

AB
Ashley B.
Burlington, NC
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Extended Warranty work
My engine locked up at 101,000 miles. Thankfully the dealership helped out with a loaner car while a new engine was on backorder. Once the part arrived my car was repaired and back to me in 1 day!

MA
Matthew A.
Mc Leansville, NC
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Service with a smile.
Very good service and the advisor miss Robin was awesome. They even took care of something they found from when the car was purchased that needed completion.