Crest Cadillac Collision Center

Overview

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5

(1,917 Reviews)

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
93% Would Recommend
Latest Review almost 3 years ago

Reviews


LG
Lisa G.
Tennessee
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2016 Category: Collision
Lisa said the employees at this business follow up with her and keep her well informed during the repair process.

JN
John N.
Tennessee
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2016 Category: Collision
John said Jeremy, a technician at the this business was wonderful. He kept him updated and he did a very good job.

RD
Reginald D.
Tennessee
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/17/2016 Category: Collision
Reginald said they were slow. It was okay once they got started but they were kind of slow to process things up front.

RM
Ronda M.
Tennessee
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2016 Category: Collision
Ronda said this business has great customer service. The repairs they have done to her vehicle look good.

JL
Janet L.
Tennessee
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/16/2016 Category: Collision
Janet said the business did a great job repairing her vehicle. The repairs took an extra day because the business had to repaint a part.

JS
James S.
Tennessee
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2016 Category: Collision
James said this business did a really good job communicating and they kept him well updated throughout the repairs. His vehicle was not ready when promised. It was a day late because parts were coming from Germany.

AG
Andrew G.
Tennessee
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/12/2016 Category: Collision
Andrew said this business provided good work. He said the customer service was a little slow and they could not accommodate him immediately.

CH
Carol H.
Tennessee
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2016 Category: Collision
Carol said the business performed better than she expected. Her vehicle was ready earlier than the promised. They were notified when she was not happy with her vehicle and they got in contact with her and reconciled the repairs.

TE
Tiffany E.
Tennessee
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2016 Category: Collision
Tiffany said they were timely and did a great job.

VB
Veonkea B.
Tennessee
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2016 Category: Collision
Veonkea said the business was very efficient and they kept her informed.

GG
Gabrielle G.
Tennessee
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/09/2016 Category: Collision
Gabrielle said the repairs took an extremely long time, there had not been a promise date. She called them twice, and they called her once during the time, they had her vehicle. She wished they had contacted her more, while they had her vehicle. She would recommend them because they did a really good job on vehicle, but the communication, and time was not very good.

CY
Cornell Y.
Tennessee
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2016 Category: Collision
Cornell said the business did a good job and is the only business that were able to the job right. They were the only ones authorized to perform the work.

RW
Robin W.
Tennessee
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2016 Category: Collision
Spoke with Robert. He said they have always been great.

JC
James C.
Tennessee
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2016 Category: Collision
James said there were no issues and everything went really well. His vehicle was ready earlier than promised. The business is certified from another business and chose them for his repair.

SH
Sedrick H.
Tennessee
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2016 Category: Collision
Sedrick said that he liked how this business kept him so updated on his vehicle. He has not had a chance to really drive or look at his vehicle due to the weather, he has just glanced at it, and it has been sitting in the garage.

Displaying Review 91 - 105 of 1917 in total