Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

1703 Reviews

ReScore Reviews™ (24)

ReScore
Overall Rating 3.9583363/5Overall Rating 3.9583363/5Overall Rating 3.9583363/5rating 3.9583363rating 3.9583363
Original
Overall Rating 2.29167/5Overall Rating 2.29167/5rating 2.29167rating 2.29167rating 2.29167
95% Would Recommend
100% Business Response
Latest Review about 16 hours ago

Reviews


CB
Catherine B.
Hamilton Township, NJ
2007 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
above and beyond
Took my car in for a repair. Great surprise to get it back washed and vacuumed!
774c2839d3929447a8a7742c1de01a8e?s=28
Glenn K. from Davis Hyundai responded on 05/25/2018

Good morning,

Thank you for taking the time complete our survey. We appreciate your feedback and opinion.

Please reach out to me directly if you ever need my attention or assistance.

Have a great day.

Glenn Kemery
Service Director
Davis Hyundai
609.883.3500 ex 1040
gkemery@davisdealerships.com

Anonymous avatar
Verified Customer
Chesterfield Township, NJ
2017 Hyundai Sonata
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2018 Category: Service
My first visit to Davis Hyundai
This place is good and very quick service. Value for the service. Need improvements at Lobby.
774c2839d3929447a8a7742c1de01a8e?s=28
Glenn K. from Davis Hyundai responded on 05/25/2018

Good morning,

Thank you for taking the time complete our survey. We appreciate your feedback and opinion.

While a 4 star score is not bad, we strive for 5 star returns. What would we have had to do better of different  to have earned a 5 star score. All information collected will be used constructivly in an attempt to improve your service experiance.

Please reach out to me directly if you ever need my attention or assistance.

Have a great day.

Glenn Kemery
Service Director
Davis Hyundai
609.883.3500 ex 1040
gkemery@davisdealerships.com


EL
Edison L.
Trenton, NJ
2015 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Trey Krajewski - Service Advisor
since the purchase of my new car, my first service appointment done through Trey was great as he explained all having to do with what the warranty covers and service to my vehicle, besides i got a lot of help with replacing my lost key fob and without his help it wouldve been a nightmare, and a few other things he has helped me through the many times i have been there. so TREY if you read this i hope they pay you enough and give you enough towards benefits as well as the entire service staff as they also have helped me out tremendously since this was my first hyundai ownership ever. thanks all and please dont change a thing, you guys do a great job
774c2839d3929447a8a7742c1de01a8e?s=28
Glenn K. from Davis Hyundai responded on 05/24/2018

Good afternoon,

Thank you for taking the time complete our survey. We appreciate your feedback and opinion.

Please reach out to me directly if you ever need my attention or assistance.

Have a great day.

Glenn Kemery
Service Director
Davis Hyundai
609.883.3500 ex 1040
gkemery@davisdealerships.com


BD
Betty D.
Lawrence Township, NJ
2012 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Excellent service
I received excellent service from friendly competent people.
774c2839d3929447a8a7742c1de01a8e?s=28
Glenn K. from Davis Hyundai responded on 05/24/2018

Good morning,

Thank you for taking the time complete our survey. We appreciate your feedback and opinion.

Please reach out to me directly if you ever need my attention or assistance.

Have a great day.

Glenn Kemery
Service Director
Davis Hyundai
609.883.3500 ex 1040
gkemery@davisdealerships.com

KV
Keith V.
Trenton, NJ
2011 Hyundai Santa Fe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Service experience
Service is great and work is done very well. Waiting time is minimal too. Best service I have had at a dealership.
774c2839d3929447a8a7742c1de01a8e?s=28
Glenn K. from Davis Hyundai responded on 05/24/2018

Good morning,

Thank you for taking the time complete our survey. We appreciate your feedback and opinion.

Please reach out to me directly if you ever need my attention or assistance.

Have a great day.

Glenn Kemery
Service Director
Davis Hyundai
609.883.3500 ex 1040
gkemery@davisdealerships.com

PK
Patrick K.
Fort Dix, NJ
2015 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Great service
Great service in a timely fashion
774c2839d3929447a8a7742c1de01a8e?s=28
Glenn K. from Davis Hyundai responded on 05/24/2018

Good morning,

Thank you for taking the time complete our survey. We appreciate your feedback and opinion.

Please reach out to me directly if you ever need my attention or assistance.

Have a great day.

Glenn Kemery
Service Director
Davis Hyundai
609.883.3500 ex 1040
gkemery@davisdealerships.com

AC
Ayanna C.
Trenton, NJ
2018 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
2 time to this location for service
I was highly satisfied with Jen customer service. Very kind Receptionist when paying for my service. the wait time wasnt that bad at all. i probably spent about an hour in the place. i had an early appointment for 830am and i am looking forward to returning.
774c2839d3929447a8a7742c1de01a8e?s=28
Glenn K. from Davis Hyundai responded on 05/24/2018

Good morning,

Thank you for taking the time complete our survey. We appreciate your feedback and opinion.

Please reach out to me directly if you ever need my attention or assistance.

Have a great day.

Glenn Kemery
Service Director
Davis Hyundai
609.883.3500 ex 1040
gkemery@davisdealerships.com

EK
Eileen K.
Bordentown, NJ
2017 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
2017 Elentra service
Everyone is friendly and makes you feel like you are their only customer at that time.
774c2839d3929447a8a7742c1de01a8e?s=28
Glenn K. from Davis Hyundai responded on 05/18/2018

Good morning Eileen,

Thank you for taking the time complete our survey. We appreciate your feedback and opinion.

Please reach out to me directly if you ever need my attention or assistance.

Have a great weekend.

Glenn Kemery
Service Director
Davis Hyundai
609.883.3500 ex 1040
gkemery@davisdealerships.com

NS
Nick S.
Morrisville, PA
2014 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Continued Excellent Service
Brought my car in on a Saturday for new front brakes. Trey did his best to get my car serviced in as soon as possible. Excellent job!
774c2839d3929447a8a7742c1de01a8e?s=28
Glenn K. from Davis Hyundai responded on 05/18/2018

Good morning Mr. Salerno, 

Thank you for taking the time complete our survey. We appreciate your feedback and opinion.

Please reach out to me directly if you ever need my attention or assistance.

Have a great weekend.

Glenn Kemery
Service Director
Davis Hyundai
609.883.3500 ex 1040
gkemery@davisdealerships.com

CB
Carolyn B.
Trenton, NJ
2014 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Excellent Service
Always a pleasure doing business with you.
774c2839d3929447a8a7742c1de01a8e?s=28
Glenn K. from Davis Hyundai responded on 05/17/2018

Good morning Ms. Burroughs,

Thank you for taking the time to complete our survey. We do appreciate your feedbak and opinion.

It is our pleasure being your one stop for all your automotive needs.

Please reach out to me directly if you ever need my assistance or attention.

Have a great day.

Glenn Kemery
Service Director
Davis Hyundai
609.883.3500 ex 1040
gkemery@davisdealerships.com


Anonymous avatar
Verified Customer
Glenolden, PA
2017 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Good place to go
At Davis Hyundai they are very efficient and easy to work with both sales and service. If you looking to buy a car you need to contact Tony Taylor in sales he is a great salesman and will give you the best buying experience possible.
774c2839d3929447a8a7742c1de01a8e?s=28
Glenn K. from Davis Hyundai responded on 05/17/2018

Good morning,

Thank you for taking the time to complete our survey. We do appreciate your feedbak and opinion.

Please reach out to me directly if you ever need my assistance or attention.

Have a great day.

Glenn Kemery
Service Director
Davis Hyundai
609.883.3500 ex 1040
gkemery@davisdealerships.com

MS
Michael S.
Trenton, NJ
2013 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Excellent Service
The problem with my car was diagnosed quickly. I needed a new engine (under warranty). It was replaced in less than a week. Loaner car was waiting for me and the return was easy. When I am looking for a new car, Davis will be my first stop.
774c2839d3929447a8a7742c1de01a8e?s=28
Glenn K. from Davis Hyundai responded on 05/16/2018

Good morning Michael,

Thank you for taking the time to complete our survey.We greatly appreciate your feedback and opinion.

I am sorry to hear your vehicle needed the new engine but I am glad we were able to get it back on the road quickly for you.

Please reach out to me directly if we ever fail to excede your expectations.

Have a GREAT day !!!

Glenn Kemery
Service Director
Davis Hyundai
609.883.3500 ex 1040
gkemery@davisdealerships.com


ST
Samuel T.
Trenton, NJ
2017 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Oil change
Accommodating and friendly
774c2839d3929447a8a7742c1de01a8e?s=28
Glenn K. from Davis Hyundai responded on 05/16/2018

Good morning Samuel,

Thank you for taking the time to complete our survey.

We greatly appreciate your feedback and opinion.

Please reach out to me directly if we ever fail to excede your expectations.

Have a GREAT day !!!

Glenn Kemery
Service Director
Davis Hyundai
609.883.3500 ex 1040
gkemery@davisdealerships.com

Anonymous avatar
Verified Customer
Plainsboro, NJ
2017 Hyundai Elantra Gt
Check 20x19 Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/15/2018 Category: Service
Needs to improve time
Please be honest with customers about how long services will take.
774c2839d3929447a8a7742c1de01a8e?s=28
Glenn K. from Davis Hyundai responded on 05/15/2018

Hello Mrs. T,

My name is Glenn Kemery. I am the service Director at Davis Hyundai.

First off I would like to apolgize for any delay is your vehicle service expieriance with us.

I will be in touch with you by friday to discuss this with you personally. I am out of the country attending a wedding but I wanted to follow up with you as soon as possible.

Hyundai will be sending you a second survey. This is a standard procedure with any survey that recieves a score of 3 stars or below.

Please enjoy your week and I will be in touch as soon as I am back in the office.

Thank you,

Glenn Kemery
Service Director
Davis Hyundai
609.883.3500 ex 1040
gkemery@davisdealerships.com

PW
Pamela W.
Haddonfield, NJ
2017 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Efficient!
It was very easy from start to finish, and the service department and mechanic that I spoke with were very knowledgeable and professional. It was a very pleasant experience for me.
774c2839d3929447a8a7742c1de01a8e?s=28
Glenn K. from Davis Hyundai responded on 05/15/2018

Hello Pamela,

Thank you for taking the time to complete our survey.

We do appreciate your feedback and opinion.

Please reach out to e directly if you ever need my assistance of attention.

Have a good evening.

Glenn Kemery
Service Director
Davis Hyundai
609.883.3500 ex 1040
gkemery@davisdealerships.com

SB
Sanford B.
Pennington, NJ
2016 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
The service personnel, especially Trey, are knowledgeable, professional and responsive to my questions. They are the reasons I continue to use Davis Huyndai.
A quality dealership due entirely to the staff and personnel.
774c2839d3929447a8a7742c1de01a8e?s=28
Glenn K. from Davis Hyundai responded on 05/14/2018

Hello Mr. Bing,
Thank you for taking the time to complete our survey.

We appreciate your feedback and opinion.

Glenn Kemery
Service Director
Davis Hyundai
609-883-3500 ex 1040
gkemery@davisdealerships.com

Anonymous avatar
Verified Customer
Lawrence Township, NJ
2017 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Great service
Great service as always
774c2839d3929447a8a7742c1de01a8e?s=28
Glenn K. from Davis Hyundai responded on 05/14/2018

Thank you for taking the time to complete our survey.

We appreciate your feedback and opinion.

Glenn Kemery
Service Director
Davis Hyundai
609-883-3500 ex 1040
gkemery@davisdealerships.com

IF
Iris F.
Lawrence Township, NJ
2017 Hyundai Elantra
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Hyundai Service
Personnel very pleasant and professional. Hyundai car drives nice. Car was attended and clean to my satisfaction.
JAMES A. from Davis Hyundai responded on 05/12/2018

Thank you for taking the time to review our service department. We appreciate your business and we look forward to seeing you again.


TK
Thomas K.
Trenton, NJ
2016 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Recall
Extremely quick recall work done, then a car wash!!! I no sooner sat down in the wait room then I was called that the work was done.!!
JAMES A. from Davis Hyundai responded on 05/12/2018

Thank you for the great review. We are happy to have you as our client.


KH
Karen H.
Lawrence Township, NJ
2015 Hyundai Santa Fe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
GreatService
Yes
JAMES A. from Davis Hyundai responded on 05/12/2018

We are glad that you enjoyed your service visit. Thank you for choosing Davis Hyundai.