Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

939 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 12 days ago

Reviews


KW
KENNETH W.
Chandler, AZ
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/07/2018
Great Customer Service
What a great atmosphere! From the music playing to the employees caring attitudes. They always keep me informed of what’s going on with my truck. They advise me of things to keep an eye on and, if I need to leave my truck for the day, they always ensure I have a ride home and back to the shop. Smiles served all day long!

MC
MARY C.
Chandler, AZ
Cadillac Escalade
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Great Service
Service is excellent and work is quality. Leave with peace of mind regarding car repairs

RF
ROBIN (charles) F.
Chandler, AZ
Chevrolet Sonic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
Perfect Service!!
I have taken our cars to several locations for service before I decided that Desert Car Care in Chandler would meet all of my needs by delivering outstanding service. Frank, Susie, Jessica and all the techs in the work area are clearly committed to doing great work on our vehicles and only doing work that needs to be done.

I have learned to trust their judgements and recommendations for service that is needed currently and what service should be on the watch list for future evaluation.
Also, I would say that the entire staff are great people.

CM
Charlotte M.
Phoenix, AZ
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Charlotte said they were able to fit her in to get her brakes fixed fairly quickly and she will be returning because she is happy with the service.
This review was collected via phone interview by Customer Research Inc.

MR
Milan R.
Chandler, AZ
Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2018 Category: Service
Milan said he had to return his vehicle to the business.
This review was collected via phone interview by Customer Research Inc.

DC
Danny C.
Gilbert, AZ
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Consistent Great Service
I have had bad luck in the past with AC companies, plumbers, etc where I felt I was being taken advantage of or up charged. With Desert Car Care I never have to worry about this. They give me honest advice even if it means I spend less money with them. I would recommend them to my own kids.

TS
Travis S.
Chandler, AZ
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Travis said he got service at this business and had to return due to an issue, and when he came back to the business they fixed the problem with no issues and handled it professionally.
This review was collected via phone interview by Customer Research Inc.

BS
BRAD S.
Chandler, AZ
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
service and personnel
Excellent as usual

JS
Jamie S.
Chandler, AZ
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Jamie said there was a lot of great communication and they were helpful .
This review was collected via phone interview by Customer Research Inc.

GB
Greg B.
Chandler, AZ
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Greg said this business did a good job. The quality of work, timing and budget met all of his needs.
This review was collected via phone interview by Customer Research Inc.

HU
HENRY U.
Chandler, AZ
Honda Accord Cpe
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/21/2018
To expensive
Over $1000 for a radiator & thermostat replacement. I have been told by many i got ripped off. Always have to explain i had my car towed in, which i paid for. However, could not pay to tow my vehicle around shopping. Was hoping for best price & could not miss any work. That said. It was a high quote & seems many feel the same.

JB
JOHN B.
Chandler, AZ
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018
Great!
Had some fluids flushed. Noticed better performance of my brakes once brake flush was done Desert care. Thank you

JW
Jason W.
Chandler, AZ
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Jason said this business treated him well.
This review was collected via phone interview by Customer Research Inc.

KL
Kevin L.
San Mateo, CA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Kevin said it was a pleasure and they were kind. They were able to get him in to be seen in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

JG
JOE G.
Mesa, AZ
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018
Desert Auto - Frank and CREW rocks! It doesn't get any better than this when it comes to car care
I have been a customer for years now, and I am always more than pleased by Frank's Award winning station, and commitment to service. His crew is sharp, on the ball, and fantastic to say the least. No one better this side of the Mississippi.

JT
Jarob T.
Chandler, AZ
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Jarob said the businesses staff was timely and conscientious.
This review was collected via phone interview by Customer Research Inc.

GT
Garrett T.
Chandler, AZ
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Garret said the staff always makes sure to take care of him. They appreciate him as a customer. They are always on time and have great customer service.
This review was collected via phone interview by Customer Research Inc.

YO
Young O.
Chandler, AZ
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Young said the staff was courteous and kind. Service was prompt.
This review was collected via phone interview by Customer Research Inc.

KV
Kim v.
Chandler, AZ
Ford Edge
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2018 Category: Service
Kim said the service was really good. The employees could have communicated better.
This review was collected via phone interview by Customer Research Inc.

DK
Dana K.
Chandler, AZ
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Dana said the business is one of the best in her area,
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 939 in total