Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

143 Reviews

99% Would Recommend
Latest Review about 3 years ago

Reviews


JD
Judy D.
Lackawanna, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2015 Category: Service
Judy said she is very pleased with the service and cost at the business.
This review was collected via phone interview by Customer Research Inc.

TL
Teresa L.
Lackawanna, NY
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2015 Category: Service
Teresa said the business did a really good job and they treated her very nicely.
This review was collected via phone interview by Customer Research Inc.

DL
Daniel L.
Lackawanna, NY
Saturn Vue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/19/2015 Category: Service
Daniel said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

MS
Meredith S.
East Aurora, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2015 Category: Service
Meredith said this business took her in on short notice and she was pleased with them.
This review was collected via phone interview by Customer Research Inc.

JL
Josua L.
Buffalo, NY
Oldsmobile Aurora
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2015 Category: Service
Josua said this business provides pretty good service.
This review was collected via phone interview by Customer Research Inc.

AL
Amy L.
Lackawanna, NY
Ford Freestar
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2015
Always excellent.
I've been using these guys for almost 20 years. They've never let me down.

SC
Sam C.
Orchard Park, NY
Nissan Rogue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2015
SERVICE
APP'T ON TIME, ANSWERED ANY/ALL QUESTIONS.
GOOD PRODUCTS/PRICE.

ES
Elizabeth S.
Orchard Park, NY
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2015 Category: Service
Elizabeth said this business was very good and she knows everybody there personally.
This review was collected via phone interview by Customer Research Inc.

DC
Donald C.
Rochester, NY
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2015
Don's is the greatest
Absolutely the best auto repair experience I've ever had. Fast, courteous, and they even gave me a ride to a business appointment. I will be returning, from Rochester, when I need tires, because it is well worth the trip.

GM
George M.
Buffalo, NY
Hummer H3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2015
Great Service
Just like always,great,fast,courteous service.

MM
Mary M.
Lackawanna, NY
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2015 Category: Service
Mary said this business always services the vehicle well.
This review was collected via phone interview by Customer Research Inc.

LG
Lou G.
Springville, NY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2015 Category: Service
Spoke with Judy. She said she only goes to this business with her vehicles because she gets excellent service.
This review was collected via phone interview by Customer Research Inc.

RT
Rose T.
Hamburg, NY
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2015 Category: Service
Spoke with Melissa. She said they are easy to deal with, they are punctual, it was ready before expected and they are pleasant to deal with. They do very good work.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Lackawanna, NY
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2015 Category: Service
John said he has been going to this business over 25 years. They service his 1963 Cadillac. If he trusts them with that vehicle, then he would trust them with his other vehicle.
This review was collected via phone interview by Customer Research Inc.

GM
Grace M.
Lackawanna, NY
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2015 Category: Service
Grace said this business provides excellent service. They tell her what needs to be done, the costs and allow her to pick and choose what she wants done to the vehicle. The employees work quickly and correctly.
This review was collected via phone interview by Customer Research Inc.

JC
Jose C.
Lackawanna, NY
Toyota Celica
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/22/2015 Category: Service
Spoke with Hope. She said when the vehicle was picked up, they caused another problem because they ripped out a wire in the sensor. She is going back when other parts come in and is making sure this is taken care of.
This review was collected via phone interview by Customer Research Inc.
Christopher G., Owner from Don's Auto responded on 07/24/2015

Hope,  We at Don's Auto Pride ourselves with  not only repairing vehicle the right way but standing by the repairs that we make. I believe that we handled the problem professionally  and to your satisfaction.                                                                                           



Christopher J Grzybowski
Owner
716-825-0676

PB
Phil B.
Blasdell, NY
Ford Escort
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2015
people, sincerety,knowledge,and the coffee!!!
i did recommend Dons auto to a few close friends.

RR
Regis R.
Hamburg, NY
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2015 Category: Service
Regis said he has been using this business for 30 years and the staff is great.
This review was collected via phone interview by Customer Research Inc.

AM
Andrew M.
Orchard Park, NY
Oldsmobile Bravada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2015
Friendly
Did what I wanted. Had it ready when they said they would.

AI
Anna I.
Chaffee, NY
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2015 Category: Service
Anna said they helped her out, did good work on her vehicle and got her in and out quickly.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 143 in total