Dorsett Hyundai

Thanks Renee! We appreciate your continued loyalty!

Thanks Don! It was a pleasure to meet you and we are happy to have you as a customer!

Thanks Tom! We appreciate you taking the time for the survey. We are thrilled to have you as our customer!

Thanks so much for your continued loyalty and for taking the time for the review!

Thanks so much for the feedback and for your business!!

Thanks so much for your expressed confidence! We are thrilled to be your service center!

Thanks Sharon! We are equally thrilled to have you as our customer!!

Thanks Eric,
We appreciate your loyalty!!

Thanks Susan! We appreciate your feedback and your continued loyalty!!

Thanks so much for the feedback and for your business!!

Kelvin
You are a great customer and we appreciate your continued loyalty!!

John,
I am sorry sales did not do a better job communicating to you the parameters of the free oil change program. You are given copies of thos parameters on your paperwork from sales. I will be sending you a complimentary oil change for your trouble. Thank you for your feedback. We hope you will continue servicing your Hyundai with us. Thanks!

Thanks Randy! We always appreciate your business and your feedback!

Thanks so much four your continued loyalty!! We appreciate your feedback!

Thanks Robert for the feedback and for your continued loyalty!

Hello,
Im sorry to hear your car has scratches. I would gladly take a look and see if they are consistent with our car wash. We use that wash every day and wash multiple cars for customers and our own cars. We have had no other complaints from anyone concerning their car. Please bring it by and I will gladly inspect and repair if necessary. We definitely want your complete satisfaction. Thank you for your response.

Joann,
Thanks for taking the time for the feedback. We value our customer responses in order to constantly improve our processes and customer experiences. I'm sorry your visit took longer than you expected. Our normal oil change does take around 45 minutes with our alignment check, battery test, 27pt inspection, and car wash. We pride ourselves in offering services you cannot get at Jiffy Lube or Walmart. We also do have issues like tire repairs, lug nuts seized, or other things that can cause us to run slightly behind. All that being said, we want you to be completely satisfied on every visit and want to retain you as our customer. If, in the future, you wish to be in and out in a certain time, let us know and we can give you an express service visit without some of the additional things we do to set us apart.
Thanks again for your time. I will be sending you a complimentary oil change for your next visit. Also, if you are satisfied with our follow up, Hyundai will give you a chance tore-score this visit.
Sincerely

Hello Joann,
Following up to make sure you receicved the complimentary oil change I sent out.

Thanks again for your continued loyalty!!

Thanks so much for your fedback and your continued loyalty to Dorsett!