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Dynamic Auto Tune

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,317 Reviews)
89
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
89
Net Promoter Score ®

Business Details

About

Dynamic Auto Tune is the premier European service and repair dealership alternative in Charlotte NC. We provide customized car care, repairs, maintenance and performance modifications for all of your European vehicle needs (and wants!) We are the premier Auto repair service for BMW, Land Rover, Mercedes-Benz, MINI, Audi, Porsche and Dynamic Auto Tune is the premier European service and repair dealership alternative in Charlotte NC. We provide customized car care, repairs, maintenance and performance modifications for all of your European vehicle needs (and wants!) We are the premier Auto repair service for BMW, Land Rover, Mercedes-Benz, MINI, Audi, Porsche and Volkswagen service Center in Charlotte NC (8516 Monroe Rd, Charlotte NC 28212 ) ...more

Categories
BMW Dealer, Oil Change, Auto Repair
Contact
(980) 939-1387

Business Hours

Mon
8:30 AM - 6:00 PM
Tue
8:30 AM - 6:00 PM
Wed
8:30 AM - 6:00 PM
Thu
8:30 AM - 6:00 PM
Fri
8:30 AM - 6:00 PM
Sat
9:00 AM - 2:00 PM
Sun
closed
* Eastern Time (US & Canada)
8516 Monroe Road Charlotte, NC 28212
Dynamic Auto Tune's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,317 Reviews)

BK
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BRUCE K.
Indian Land, SC
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/14/2019
verified customerVerified Customer
Had to return 3 times after just an oil change
Oils change completed and left. Noticed none of the computer reminders and oil level system was reset so I returned. The computer was reset and I left. I then noticed the the light was on informing me that the the key was not in the car. Thankfully I noticed this before I turned the car off. So I returned to get my key. The next day I tried the oil level on the computer but it did not work so I returned. That was reset. I will say the young man at the front desk was very good and handled the situations as best as they could be handled. I had been to DAT before and was very satisfied but this time was a bust. I would not recommend you to a friend after this experience but I did after my first experience. I had a friend with me this time and he could not believe it.
Not Recommended
Dynamic Auto Tune T. from Dynamic Auto Tune responded on 10/15/2019 08:35 AM

Bruce - Glad we were able to speak on the phone. We appreicate all feedback and are focused not only on satisfaction, but improvment as well. We hope to earn your business again. 

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