Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

718 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5rating 4.25
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
99% Would Recommend
Latest Review 5 days ago

Reviews


GB
Gene B.
Duluth, MN
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019
Welcoming, ready to help solve a problem
Able to help you even on short notice

CK
Carol K.
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019
Courteous and Honest
I have done business with East End Auto for the last 5 years. They are always courteous and honest. All work costs are upfront before the jobs are started. I highly recommend East End Auto.

NA
Nate A.
Duluth, MN
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019
Quick!
We've had three of our vehicles in for this- and- that these past two weeks. Quick, thorough, honest, and a pleasure to deal with! Great communication!

MG
Mike G.
Minnesota
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Mike said the business is good. They did a simple job and didn't make it complicated.
This review was collected via phone interview by Customer Research Inc.

DS
Dennis S.
Duluth, MN
Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019
😀
Knowledgeable staff, great location, fair prices, trustworthy.

Verified Customer
Duluth, MN
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019
2015 Subaru Forester
Thanks for getting the Forester in immediately on very short notice when we realized it was being driven with a very low quantity of oil, and was 3 times the miles past it’s required oil change. This was the first time you have serviced this car of ours, and we really appreciated the great service as always. Brian suggested checking on a Subaru oil consumption problem and I did. Finding out other necessary info in the process that we otherwise wouldn’t have. Thank you all.

Verified Customer
Duluth, MN
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019
First visit
Very happy with our first visit to East End Auto! We will definitely go back when we need work done in our vehicles.

LM
Lloyd M.
Duluth, MN
Nissan Titan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/20/2019 Category: Service
Lloyd said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

UU
U.S. CPA U.
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
GSA Vehicle repair
Good communication and good people skills by Brian and Dale

UU
U.S. CPA U.
Ford Super Duty F-350 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019
GSA Vehicle repairs
Very timely and communication is done well when having a "hidden" or underlying issue. Both Brian and Dale are great. It hard to find a shop that deals with the Government vehicle services.

LC
Lone C.
Duluth, MN
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Lone said that the place was quick, helpful and she had no problems.
This review was collected via phone interview by Customer Research Inc.

DJ
Dan J.
Minnesota
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Dan said they are great to work with, they got him in and out. He was back on the road asap. They are a great facility.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Duluth, MN
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2019
Dodge truck tire
Our truck tire had had to be filled twice these past cold weeks. I thought it was from the temp changes and lack of use. Those nice young fellows filled it immediately out in that cold weather when I pulled in. This past week I made an appointment for it. A bad bead leak found and repaired. We always appreciate the excellent service we receive, and kind customer service from Brian and Dale (and the tow truck guys when they are needed ).

MF
Michael F.
Duluth, MN
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019
Great service
We’ve taken our vehicles here for about ten years, and have always walked away pleased. The folks there are friendly, and the work they do is top notch. And on the very rare occasion we’ve had to bring a vehicle back to solve the original problem, they’ve taken care of us, and stood behind their warranty.

TL
Tom L.
Duluth, MN
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019
Very happy customers! OK
We Like coming to East end auto Not just because it is really close to where we live lot we always get the service that we expect and that cost is reasonable and the fact that you guys call and clarify what you're going to do, what is going to cost, and when it will be ready, is very important. We like the way we are treated at your business. We also like your tow truck service which I have used several times.

JB
James B.
Duluth, MN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
James said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

JM
Joe M.
Minnesota
Oldsmobile Intrigue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Joe said this business had fair prices and he liked the quality of service. They had good communication.
This review was collected via phone interview by Customer Research Inc.

KB
Kristine B.
Duluth, MN
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
Great customer service
Very thorough and don’t upsell and give good great advice on what needs to be done

Verified Customer
Duluth, MN
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
Service for our 5 vehicles
The service we receive on our various cars and truck is always handled with efficiency, timelines and skill. The staff is always thorough, friendly and considerate. We are grateful having the entire business of repair work, general service, towing and car sales in our area.

DM
Darla M.
Duluth, MN
Toyota Prius v
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Darla said the staff always provides her with efficient service.
This review was collected via phone interview by Customer Research Inc.