Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

745 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5rating 4.25
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
99% Would Recommend
Latest Review 8 days ago

Reviews


JM
Joe M.
Duluth, MN
Oldsmobile Intrigue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Joe said the service provided by this business was great and they did a good job.
This review was collected via phone interview by Customer Research Inc.

TS
Tom S.
Minnesota
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Tom said that the service is good.
This review was collected via phone interview by Customer Research Inc.

JN
John N.
Minnesota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
John said his experience with this business was fine. He added the employees took it right away, did a good job, and that he would like to thank them.
This review was collected via phone interview by Customer Research Inc.

DM
Darla M.
Duluth, MN
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Darla said she has been using this business for years. They have a great place to take her vehicle. They were friendly and reliable.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Duluth, MN
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019
Great Service
We have had all 3 of our vehicles serviced at East End and have had good experiences each time. The staff is very friendly an explains the needed repairs thoroughly. Prices are competitive, and our vehicles were ready when promised.

MS
Mike S.
Duluth, MN
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019
Stand by there work Great service.
Thanks Brian!

KK
Kathy K.
Duluth, MN
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019
compassionate and honest care of my vehicle.
I was kept in contact through the whole process of getting my water pump replaced. There were some extenuating circumstances and they did an excellent job of reporting what the cost could be, what the estimate is and then completing the project on in accordance with the estimate.

VC
Virginia C.
Duluth, MN
Toyota Tundra 2WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019
Great location for us!
Efficient and trustworthy so far! No complaints ....

DB
Dennis B.
Duluth, MN
Ford Escape
Verified Customer
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06/07/2019 Category: Service
Dennis said the price was fair and they gave him an accurate quote up front. They gave him options and did not push work that was not warranted.
This review was collected via phone interview by Customer Research Inc.

HB
Heidi B.
Duluth, MN
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Heidi said the staff always do a good job and they are reasonable with what they do.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Duluth, MN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019
Great place
Amazing service & great knowledgeable friendly employees.

JP
Jim P.
Duluth, MN
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2019
Excellent service
I had an unusual problem, but they managed to fix it.

Verified Customer
Duluth, MN
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019
Subaru’s tire
Our Subaru’s slow leaking tire was diagnosed and repaired within about 20 minutes. Once again, service and customer service were excellent. Suggestion given for our ‘03 Honda as well, prior to its visit which will be happening soon. Thanks all.

JJ
James J.
Minnesota
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
James said that he liked and appreciated the place's service.
This review was collected via phone interview by Customer Research Inc.

BT
Brian T.
Duluth, MN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019
Great Service As Always
Quick, Honest and Friendly Service. I've been a customer for 8 years and wish I heard about them long ago! Don't take your vehicle anywhere else. East End Auto is the BEST!!!!!!!!!!

DB
Dillion B.
Minnesota
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Dillion said the service was quickly performed and the staff was honest and friendly.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Duluth, MN
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019
Always a job well done by gracious professionals
With 4 vehicles, unskilled owners, Duluth rds and a gravel rd we visit East End Auto frequently. We value their good work, kind and courteous manner and a job always well done. And we learn something new every visit. We just wish they could service the tractor and lawnmower too !

RK
RONALD K.
Duluth, MN
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019
The usual great service, with concern by the staff, is always refeshing to get, this time, just like every time in the past!
Brian and the rest of your staff is always very factual as to finding a repair problem cause, and very reassuring as to the needed repair. Always a welcome feeling for a job well done and backed up by a confident feeling when picking up my vehicle after the work has been completed. Auto repairs are expensive and seem to be going up in cost, every year, but at East End, I always get a feeling of getting my monies worth for the repair that was completed!

SJ
Steve J.
Duluth, MN
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019
Exceptional Service!!
We have been using East End Auto for years now and I can't say enough about how good these guys are!
My son, wife, and their daughter were in town from Bovey. Their daughter needs to come to Duluth every week for medical treatment, and their car was having problems with the front end.
We needed to get it fixed quickly so they could get back home. I was able to get it in that day and was done the next day. Needed ball joints, tie rod ends, and sway bar control arms.
They got it done when we asked and the car drives like it was new! The bill was "very reasonable!"
Thanks to Brian, Dale, and the guys in the garage for a great job!
This is why we bring all our family's car to you!

MF
Michael F.
Duluth, MN
Chevrolet Silverado 1500
Verified Customer
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05/02/2019
Good people, great advice, fair prices
I was surprised at how quickly my work was done, happy with the price, and really appreciated the advice on how to avoid future similar issues.