Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

675 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5rating 4.25
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
99% Would Recommend
Latest Review 2 days ago

Reviews


BT
Brian T.
Duluth, MN
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Outstanding Customer Service
My pleasant experience started when I called to schedule an alignment. The customer service rep was friendly and knowledgeable about my vehicle's needs. I would recommend East End Auto to anybody that wants great, honest service!!

RN
Russ N.
Minnesota
Toyota Matrix
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018 Category: Service
Russ said the business had good service and they kept him informed. They were very helpful and prompt.
This review was collected via phone interview by Customer Research Inc.

MB
Michelle B.
Minnesota
Subaru Forester (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Michelle said this business gives good service.
This review was collected via phone interview by Customer Research Inc.

CS
Chrissy S.
Duluth, MN
Volkswagen Passat Sedan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018 Category: Service
Chrissy said they were friendly but the follow up diagnosis was wrong.
This review was collected via phone interview by Customer Research Inc.

GM
Grant M.
Minnesota
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018 Category: Service
Grant said they are very professional.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Duluth, MN
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Thorough and fair
Thorough and fair

JR
Joe R.
Oshkosh, WI
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Joe said they dealt with him fairly.
This review was collected via phone interview by Customer Research Inc.

HM
Hank M.
Duluth, MN
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Hank said the service was done in a convenient time.
This review was collected via phone interview by Customer Research Inc.

JP
Jim P.
Duluth, MN
Dodge Sprinter
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
Sprinter repair
East End Auto did an excellent job in finding what the problem was with our motor-home. Brian did an excellent job of keeping us up to date with the progress as it was not easy to find the problem.

BL
Bradley L.
Minnesota
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Bradley said he was very happy with their work.
This review was collected via phone interview by Customer Research Inc.

NU
Nick U.
Duluth, MN
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Nick said the staff did a good job and they did all the work he asked them do.
This review was collected via phone interview by Customer Research Inc.

GJ
George J.
Duluth, MN
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
George said he has used this business once before. He plans to return for an oil change later in the year.
This review was collected via phone interview by Customer Research Inc.

MS
Mitch S.
Duluth, MN
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/16/2018 Category: Service
Mitch said they are honest and forthright, but he has not always been able to get answers to his questions.
This review was collected via phone interview by Customer Research Inc.

CT
Chad T.
Minnesota
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Chad said this business was just fine. They did exactly what he wanted them to do and the price was right.
This review was collected via phone interview by Customer Research Inc.

LJ
Lance J.
Duluth, MN
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Lance said the staff does good work.
This review was collected via phone interview by Customer Research Inc.

VA
Vicky A.
Minnesota
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Vicky said everything was great.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Duluth, MN
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/01/2018 Category: Service
John said the business did a good job and he's already recommended them.
This review was collected via phone interview by Customer Research Inc.

MF
Michael F.
Duluth, MN
Toyota Camry Solara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Michael said the staff provides excellent service at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

DW
Dale W.
Saginaw, MN
Audi allroad
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/26/2018 Category: Service
Dale said they have always done pretty good work.
This review was collected via phone interview by Customer Research Inc.

MC
Maurice C.
Minnesota
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Maurice said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.