Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

749 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5rating 4.25
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
99% Would Recommend
Latest Review 5 days ago

Reviews


LP
Lucas P.
Duluth, MN
Buick LeSabre
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/26/2019 Category: Service
Lucas said the front desk staff was occupied and he had to wait around.
This review was collected via phone interview by Customer Research Inc.

LM
Lloyd M.
Duluth, MN
Nissan Titan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/20/2019 Category: Service
Lloyd said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

GG
Gary G.
Duluth, MN
Chevrolet Silverado SS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2018 Category: Service
Gary said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JH
Jay H.
Minnesota
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2018 Category: Service
Jay said that the facility did not get to his vehicle when scheduled necessitating a long wait on his part, he however still recommends them.
This review was collected via phone interview by Customer Research Inc.

RN
Russ N.
Minnesota
Toyota Matrix
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018 Category: Service
Russ said the business had good service and they kept him informed. They were very helpful and prompt.
This review was collected via phone interview by Customer Research Inc.

CS
Chrissy S.
Duluth, MN
Volkswagen Passat Sedan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018 Category: Service
Chrissy said they were friendly but the follow up diagnosis was wrong.
This review was collected via phone interview by Customer Research Inc.

GM
Grant M.
Minnesota
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018 Category: Service
Grant said they are very professional.
This review was collected via phone interview by Customer Research Inc.

MS
Mitch S.
Duluth, MN
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/16/2018 Category: Service
Mitch said they are honest and forthright, but he has not always been able to get answers to his questions.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Duluth, MN
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/01/2018 Category: Service
John said the business did a good job and he's already recommended them.
This review was collected via phone interview by Customer Research Inc.

DW
Dale W.
Saginaw, MN
Audi allroad
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/26/2018 Category: Service
Dale said they have always done pretty good work.
This review was collected via phone interview by Customer Research Inc.

AP
Andrew P.
Minnesota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2018 Category: Service
Andrew said this business was pretty good, however they took a longer time than he expected.
This review was collected via phone interview by Customer Research Inc.

MB
Marika B.
Minnesota
Honda Civic Si
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2018 Category: Service
Marika said that she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CG
Cory G.
Minnesota
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2018 Category: Service
Cory said everything went smoothly.
This review was collected via phone interview by Customer Research Inc.

BB
Bryan B.
Duluth, MN
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2018 Category: Service
Bryan said the staff seemed to take too long to complete the service.
This review was collected via phone interview by Customer Research Inc.

SS
Steve S.
Minnesota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/07/2018 Category: Service
Steve said the business has courteous, honest, friendly people, and the staff does good work.
This review was collected via phone interview by Customer Research Inc.

NL
Nathan L.
Minnesota
Saturn Astra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/03/2018 Category: Service
Nathan said they were not able to complete repairs same day, as promised.
This review was collected via phone interview by Customer Research Inc.

AI
Ali I.
Duluth, MN
Pontiac Grand Prix
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/23/2017 Category: Service
Ali said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BL
Bobbie L.
Duluth, MN
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/27/2017
Thumbs Up
Very good customer service, provided quote prior to doing the work and was upfront and honest.

KM
Kevin M.
Duluth, MN
Volvo S60
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/22/2017 Category: Service
Kevin said he liked Dale and appreciated him. He was really good and he worked well. However, Brian wasn't very friendly.
This review was collected via phone interview by Customer Research Inc.

EF
Eric F.
Minnesota
Oldsmobile Eighty-Eight
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/08/2017 Category: Service
Eric said he had a good experience. However, his vehicle broke down again shortly after this business saw it.
This review was collected via phone interview by Customer Research Inc.