Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

749 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5rating 4.25
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
99% Would Recommend
Latest Review 4 days ago

Reviews


DL
Dave L.
Duluth, MN
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2018 Category: Service
Dave said he has purchased parts at this facility before. He would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MF
Michael F.
Duluth, MN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2018 Category: Service
Michael said the staff did a great job and the business has great pricing.
This review was collected via phone interview by Customer Research Inc.

JJ
Joe J.
Duluth, MN
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Joe said the customer service and the prices were good. The business has nice people on their team.
This review was collected via phone interview by Customer Research Inc.

KE
Kevin E.
Duluth, MN
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2018
Great team
My go to team for all my auto repair.

BF
Bob F.
Duluth, MN
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Bob said the business is consistently good and polite. They are efficient and they get the job done.
This review was collected via phone interview by Customer Research Inc.

PW
Patricia W.
Duluth, MN
Chevrolet Malibu Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Patricia said the service was great. The staff was polite and nice. She was happy with the service.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Duluth, MN
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018 Category: Service
John said the business always does a great job.
This review was collected via phone interview by Customer Research Inc.

PL
Paige L.
Duluth, MN
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018 Category: Service
Paige said the business always has reasonable prices. She's done estimates with other businesses, and this business has good prices. They never replace anything that does not need to be replaced, and they tell her how long before she has to fix something in her vehicle. She says they're good to her.
This review was collected via phone interview by Customer Research Inc.

TB
Tim B.
Minnesota
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018 Category: Service
Tim said this business had prompt service and the staff was friendly.
This review was collected via phone interview by Customer Research Inc.

NL
Nathan L.
Minnesota
Saturn Astra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/03/2018 Category: Service
Nathan said they were not able to complete repairs same day, as promised.
This review was collected via phone interview by Customer Research Inc.

MZ
Mark Z.
Duluth, MN
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2017
Excellent Service!
The fellas at East End care about what they are doing and go out of their way to make sure they do their work honestly. Lots of places won't tell you what's wrong with your vehicle and charge lots of money. These guys do it right. Thanks!

LM
Lindsey M.
Duluth, MN
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2017 Category: Service
Spoke with Chris. He said the employees were nice. They treated him well. He liked the work they provided. The service was of decent value.
This review was collected via phone interview by Customer Research Inc.

JH
Jeff H.
Duluth, MN
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Jeff said he likes the business' service and work.
This review was collected via phone interview by Customer Research Inc.

VG
Victor G.
Minnesota
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Victor said even during this busy time of year the service was quick.
This review was collected via phone interview by Customer Research Inc.

PS
Pete S.
Superior, WI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017
Unsung Heroes
I cannot say enough good things about these kind folks! Kari with dispatch was extremely professional, knowledgeable, diligent and thoughtful as I was quite shaken up after a close call on an icy road. She made me feel as though I was in good hands. I genuinely feel as though she cared for my safety which is what I needed more than anything at that moment. When the tow truck driver/ operator (Shane I believe) showed up he was knowledgeable, friendly and efficient. He got me back on the road quickly and safely. Awesome staff and great people.

KH
Kent H.
Duluth, MN
GMC Savana Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Kent said the staff got him in when they said they would. They figured the problem out. They are very personable and they explained the problem.
This review was collected via phone interview by Customer Research Inc.

PM
Pat M.
Duluth, MN
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2017
Friendly service
My Honda Element needed a great deal of maintenance. The guys up front kept me informed about timing and offered that if I needed help to pick my car up, they would assist. I appreciated the full explanation of completed work. I used East End for body work last year after hitting a deer. They saved me a lot of money and the car looks great.

TC
Tim C.
Duluth, MN
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017 Category: Service
Tim said Brian is a very nice person. He is knowledgeable and he took good care of him. He runs his business very professionally.
This review was collected via phone interview by Customer Research Inc.

SM
Scott M.
Duluth, MN
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Scott said the business has always provided reliable service. He trusts this business to work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

MH
Mary H.
Duluth, MN
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Mary said this facility provided great service overall and they did a great job. Their personnel were friendly and honest.
This review was collected via phone interview by Customer Research Inc.