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Eckert Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,446 Reviews)
82
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
103
Total ReScores
4.5
ReScore Average
82
Net Promoter Score ®

Business Details

About

At Eckert Hyundai, Texas sized savings go hand-in-hand with Southern Hospitality. We are conveniently located in Denton, TX. Call us today, our visit our website, to schedule your next service visit. You'll be glad you did! At Eckert Hyundai, Texas sized savings go hand-in-hand with Southern Hospitality. We are conveniently located in Denton, TX. Call us today, our visit our website, to schedule your next service visit. You'll be glad you did!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(940) 243-6200

Business Hours

Mon
7:30 AM - 6:30 PM
Tue
7:30 AM - 6:30 PM
Wed
7:30 AM - 6:30 PM
Thu
7:30 AM - 6:30 PM
Fri
7:30 AM - 6:30 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Central Time (US & Canada)
4011 Interstate 35E Denton, TX 76210
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,446 Reviews)

JA
gravatar
Jordan A.
Denton, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/23/2022
Service Type: Repair
verified customerVerified Customer
0
Category: Service
Poor work
I’m not one for writing bad reviews but this needs to be said. My Veloster had no power and acceleration. By putting a new sensor on it the power was indeed restored. However going back to my home was not pleasant as it didn’t handle well in slow speeds and while stopped or at idle. It sputters and shakes the car. Believing it must just need to settle in I didn’t think of it and just relaxed. When I went out the next day a mile from home for errands the engine light came on after it sputtered while I reversed to park. All from replacing a sensor in the engine.

With that being the case, they were not very thorough to make sure everything was in good order.

I’ve been taking my car to and from shop after shop that is a Hyundai dealer and feel that the company doesn’t keep its promises. My parents have a Hyundai vehicle too and the dealer always asks for you to keep bringing it back to them for service. And they too are having problems where things don’t get fixed even with warranties.

Very dissatisfied.
DYLAN H. from Eckert Hyundai responded on 04/25/2022 05:55 AM

I am sorry to hear you are having trouble with your vehicle.  Your check engine light could be caused by numerous issues.  If you would like to bring it in for us to look at it we would be glad to.  I am a little confused about the timing if you could clarify  we worked on the vehicle 03/18 and we got this on 4/23.  Did you call in and speak to anyone the on 3/19

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