Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

22 Reviews

95% Would Recommend
86% Business Response
Latest Review about 1 year ago

Reviews


SM
Suzanne M.
Cambridge Springs, PA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2017
Hometown touch
Extremely fair and honest, quality work. I used them last year for collision service and again for a slight repair.

JC
James C.
Alabama
Ford F550 Super Duty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2016 Category: Service
Spoke with Harry. He said the service was alright.
This review was collected via phone interview by Customer Research Inc.

MD
Mike D.
Salem, AL
Ford F450 Super Duty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2016 Category: Service
Mike said this business has been working on his vehicle since 2010.
This review was collected via phone interview by Customer Research Inc.
William E., Owner from Eldreds Mobile Services responded on 03/07/2016

Thanks Mike for your continued business, always here for your servicing needs.


RS
Robert S.
Phenix City, AL
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2016
it's the people who makes it great
The people make the difference, couldn't ask a greater group of people.
William E., Owner from Eldreds Mobile Services responded on 02/15/2016

Thank you! That's what we're here for and we look forward to servicing you in the future.


SR
Stacie R.
Alabama
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2016 Category: Service
Stacie said she was satisfied with the service the business provided.
This review was collected via phone interview by Customer Research Inc.
William E., Owner from Eldreds Mobile Services responded on 02/01/2016

Thank you, we look forward to helping you in the future.


JM
Joel M.
Alabama
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2016 Category: Service
Joel said he has no issues with the services provided by this business. They were knowledgeable with determining the problem and followed through with what they promised.
This review was collected via phone interview by Customer Research Inc.
William E., Owner from Eldreds Mobile Services responded on 02/01/2016

Thank you! That's what we're here for and we look forward to servicing you in the future.


BF
Bill F.
Alabama
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2016 Category: Service
Bill said they are all great people at this facility.
This review was collected via phone interview by Customer Research Inc.
William E., Owner from Eldreds Mobile Services responded on 02/01/2016

Thank you, we look forward to helping you in the future.


RS
Robert S.
Phenix City, AL
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2016
2007 Chevy
I can't say it enough how professionally I was treated. Guys stayed late to correct an issue that I wasn't even there for. Thumbs up the the whole crew who worked so hard.
William E., Owner from Eldreds Mobile Services responded on 01/27/2016

Thanks Robert! Thats what we are here for, I'm glad we could help.


RC
Rudy C.
Alabama
Chevrolet Silverado Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2016 Category: Service
Rudy said the business was prompt and professional.
This review was collected via phone interview by Customer Research Inc.
William E., Owner from Eldreds Mobile Services responded on 01/25/2016

Thank you, we look forward to helping you in the future.


CC
Craig C.
Alabama
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2016 Category: Service
Craig said the business did a really good job although it took three months to be completed. The business gave him a discount on the service due to the time it took to be completed.
This review was collected via phone interview by Customer Research Inc.
William E., Owner from Eldreds Mobile Services responded on 01/25/2016

Thank you for understanding and thank you for your business!


JG
Jamie G.
Alabama
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2016 Category: Service
Jamie said the business is pretty professional and straight up.
This review was collected via phone interview by Customer Research Inc.
William E., Owner from Eldreds Mobile Services responded on 01/21/2016

Thanks Jamie!  We appreciate your business.


CM
Chad M.
Alabama
Ford Econoline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2016 Category: Service
Chad said the service there is great and he has been using the business for quite awhile.
This review was collected via phone interview by Customer Research Inc.
William E., Owner from Eldreds Mobile Services responded on 01/21/2016

Thanks Chad! It is always a pleasure to help you out anyway we can.


RS
Robert S.
Phenix City, AL
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2015
close and convenient to smith station and surrounding areas
The team at the shop worked me in to inspect my vehicle for a trip.
William E., Owner from Eldreds Mobile Services responded on 01/21/2016

Thanks Robert, glad we could help!


TS
Taylor S.
Alabama
Ford Pickup
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/28/2015 Category: Service
Taylor said every time he takes his vehicle to the business, it takes a month before he can get it back and the part they put in the last time broke and he will be taking it back to the business.
This review was collected via phone interview by Customer Research Inc.
William E., Owner from Eldreds Mobile Services responded on 01/21/2016

I have waited to respond to this review, because I have been trying to reach Mr. Simmon so that we can resolve any issue he may have.  Unfortunately we have been unable to get him to talk to us or bring his truck back in, so this can be addressed.  All of our parts have at least a 1 year warranty, so the fuel filters or the upper radiator hose we install on Mr. Simmons truck is most definitely covered and I would love to get this resolved.

William E., Owner from Eldreds Mobile Services responded on 01/21/2016

I was just refreshing my memory by looking at his previous invoice and we did install a fuel bowl drain valve which is a Ford part and it also has a 1 year warranty.


TB
Terry B.
Alabama
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2015 Category: Service
Terry said the service provided by this business was excellent.
This review was collected via phone interview by Customer Research Inc.
William E., Owner from Eldreds Mobile Services responded on 01/21/2016

Thank you Mr.Braswell, a pleasure as usual!


BA
Bubba A.
Alabama
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2015 Category: Service
Bubba said the service was quick and the price was good.
This review was collected via phone interview by Customer Research Inc.
William E., Owner from Eldreds Mobile Services responded on 01/21/2016

Thank you Sir, we look forward to helping you anytime!


DP
Douglas P.
Alabama
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2015 Category: Service
Douglas said all of his questions were answered by the business. The price was reasonable for the service.
This review was collected via phone interview by Customer Research Inc.
William E., Owner from Eldreds Mobile Services responded on 01/21/2016

Thank you Sir, we are here for you anytime!


AW
Amanda W.
Seale, AL
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2015
Great service!
Amazing service and pleasant, helpful employees. ..highly recommended shop for your diesel needs!
William E., Owner from Eldreds Mobile Services responded on 12/18/2015

Thank you Amanda, we greatly appreciate your business.


BH
Bill H.
Alabama
Ford Excursion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2015 Category: Service
Bill said this business always does great work.
This review was collected via phone interview by Customer Research Inc.
William E., Owner from Eldreds Mobile Services responded on 12/18/2015

Thanks Bill, we really appreciate your business.


RS
Robert S.
Phenix City, AL
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2015 Category: Service
Robert said he has received very good service there and he has great service every time.
This review was collected via phone interview by Customer Research Inc.
William E., Owner from Eldreds Mobile Services responded on 12/01/2015

Thanks Robert, we appreciate your business!


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