ReScore Reviews™ (5)

ReScore
Overall Rating 3.800002/5Overall Rating 3.800002/5Overall Rating 3.800002/5rating 3.800002rating 3.800002
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
97% Would Recommend
Latest Review about 15 hours ago
ANTHONY Z. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"BMW Oil Change"
In at 0800 and out at 0830 on Saturday. Friendly and efficient.
Vehicle: BMW 3 Series
Service Date: 10/16/2017
Review Created: 10/20/2017 01:56 PM
CHRIS A. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very thorough..."
Greatly appreciate's Theo's attention to detail, very thorough....and solid communication.
Vehicle: BMW X5
Service Date: 10/18/2017
Review Created: 10/19/2017 03:11 AM
Theo K. at Theo's Automotive responded on 10/19/2017

Chis,
Thank you very much for your review.
Theo

KIRBY H. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"New brakes for Audi"
I dropped my car off on Tuesday evening and it was ready by 1:00 on Wednesday. The new brakes work great. I always have received excellent service from everyone at Theo's. Thanks for the good work.
Vehicle: Audi Q5
Service Date: 10/17/2017
Review Created: 10/18/2017 07:17 AM
Theo K. at Theo's Automotive responded on 10/18/2017

Mr. Kirby,
Your review is greatly appreciated.
Thank you very much.
Theo

SANDRA F. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Visit to Theo's"
The staff is always friendly and professional and do the job right.
Vehicle: Mercury Mariner
Service Date: 10/17/2017
Review Created: 10/18/2017 02:49 AM
Theo K. at Theo's Automotive responded on 10/18/2017

Miss, Sandra
Your review is greatly appreciated.
Thank you very much.
Theo

JOYCE P. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SERVICE"
EXCELLENT SERVICE FROM VERY CARING EMPLOYEES WHO .ARE VERY KNOWLEDGEABLE
Vehicle: Honda Pilot
Service Date: 10/16/2017
Review Created: 10/17/2017 04:40 AM
Theo K. at Theo's Automotive responded on 10/17/2017

Miss. Joyce
Thank you very much for your review.
Theo

STEVEN S. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very knowledgeable and outstanding service."
Jim Little is great to work with scheduling your car and figuring the proper service to be done. Glen, one of the BMW experts there is a very knowledgeable and excellent mechanic. After a very unsatisfactory experience at the south side BMW dealership Theo's did everything right. Thank you guys!
Vehicle: BMW 3 Series
Service Date: 10/14/2017
Review Created: 10/16/2017 04:27 AM
Theo K. at Theo's Automotive responded on 10/17/2017

Mr. Steven
Your review is greatly appreciated. Thank you very much
Theo

MIKE B. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Emissions test"
Waited while they did the test effectively.
Vehicle: Hyundai Accent
Service Date: 10/12/2017
Review Created: 10/13/2017 01:14 PM
Theo K. at Theo's Automotive responded on 10/17/2017

Mr. Mike
Your review is greatly appreciated. Thank you very much
Theo

PAUL B. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bad Coil - BMW 335i "
I had a bad coil so one of my cylinders was not firing. Theo's got me in and was able to look at my car the same day; even though they were really busy. I have my car the next day, and it runs great.
Vehicle: BMW 3 Series
Service Date: 10/12/2017
Review Created: 10/13/2017 07:06 AM
Theo K. at Theo's Automotive responded on 10/13/2017

Mr. Paul,
Your review is greatly appreciated.
Thank you very much, THeo

BLAKE G. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Probably the most honest and ethical business I have ever encountered"
I brought my 2000 323ci convertible to Theo's having self-diagnosed a failing driveshaft center support bearing . Although I have a lifetime of professional mechanical experience I missed this one completely. After investing considerable time in making absolutely sure everything is OK, Theo's declined to charge me! A great experience.
Vehicle: BMW 3 Series
Service Date: 08/18/2017
Review Created: 10/12/2017 12:56 PM
Theo K. at Theo's Automotive responded on 10/13/2017

Mr.Blake,
Your review is greatly appreciated.( your review is our reward)
Thank you very much, THeo

MIKE B. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Emissions test"
In and out with no issues.
Vehicle: Ford Ranger
Service Date: 10/11/2017
Review Created: 10/12/2017 12:26 PM
Theo K. at Theo's Automotive responded on 10/13/2017

Mr. Mike,
Thank you for your review.
Theo

JONATHON G. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great work, great service, no sticker shock!"
Theo's staff did a great job as always on my KIA maintenance, keeping it purring nicely at almost 180k miles! And I continue to be pleased with the fair and competitive pricing for their services.
Vehicle: Kia Soul
Service Date: 10/11/2017
Review Created: 10/12/2017 08:09 AM
Theo K. at Theo's Automotive responded on 10/12/2017

Mr. Jonathon,
Your review is greatly appreciated.
Thank you, THeo

AILEEN O. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Nice people, great service!
Vehicle: Honda Pilot
Service Date: 10/04/2017
Review Created: 10/10/2017 10:35 AM
Theo K. at Theo's Automotive responded on 10/10/2017

Miss. Aileen,
Thank you very much for your review.
Theo

SHANNON C. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review "
Friendly staff that does great work!
Vehicle: BMW 3 Series
Service Date: 10/09/2017
Review Created: 10/10/2017 07:07 AM
Theo K. at Theo's Automotive responded on 10/10/2017

Mr. Shannon,
Your review is greatly appreciated
Thank you, Theo

Clarissa L. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Clarissa said everything was done well by this business.
Vehicle: Volkswagen Golf
Category: Service
Service Date: 10/03/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Theo K. at Theo's Automotive responded on 10/20/2017

Clarissa,
Thank you very much for your review.
Theo

MIKE F. on 10/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Our go-to place"
They take good care of our cars!
Vehicle: BMW M3
Service Date: 10/05/2017
Review Created: 10/07/2017 09:13 AM
Theo K. at Theo's Automotive responded on 10/09/2017

Mr. Mike,
Your review is greatly appreciated.
Thank you, THEO

Steve S. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steve said he had no issues with the service. It was done on time. The work was done at a fair price.
Vehicle: Ford Pickup
Category: Service
Service Date: 09/30/2017
Review Created: 10/06/2017
This review was collected via phone interview by Customer Research Inc.
Theo K. at Theo's Automotive responded on 10/09/2017

Theo K. at Theo's Automotive responded on 10/09/2017

Mr. Steve,
Your review is greatly appreciated.
Thank you, THEO

ANNETTE B. on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service 😃"
Great efficient quick service on a/c. Cost was expected. Needed truck quickly got her done. Thanks
Vehicle: Ford Police Interceptor
Service Date: 09/26/2017
Review Created: 10/04/2017 04:22 PM
Theo K. at Theo's Automotive responded on 10/09/2017

Miss, Annette
Your review is greatly appreciated.
Thank you, THEO

GLORIA B. on 09/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great customer service"
I am always treated like family. I trust you will do a good job fixing my car with gout been overcharged.
Vehicle: Honda Odyssey
Service Date: 09/26/2017
Review Created: 09/28/2017 10:28 AM
Theo K. at Theo's Automotive responded on 09/28/2017

Miss, Gloria,
Thank you for your kind review.
Theo

KEN W. on 09/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Great service
Vehicle: Mercedes-Benz 300SDL
Service Date: 09/26/2017
Review Created: 09/28/2017 05:06 AM
Theo K. at Theo's Automotive responded on 09/28/2017

Mr. Ken,
Thank you for your review.
Theo

SCOTT R. on 09/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"made my 2006 Pilot sound new again"
I brought my Honda Pilot in for routine service (oil change, alignment, balance, tire rotation) and we had an issued with repeated misfire codes - Honda diagnosed as valve adjustment. We had Theo's do the work (they work on all of our vehicles) and now my Honda sounds like it did when we first purchased - smooth running. So glad we went got this maintenance job taken care of. Thank you
Vehicle: Honda Pilot
Service Date: 09/21/2017
Review Created: 09/27/2017 04:06 PM
Theo K. at Theo's Automotive responded on 09/28/2017

Mr. Scott,
Thank you for your review and its greatly appreciated.
Theo

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