ReScore Reviews™ (5)

ReScore
Overall Rating 3.800002/5Overall Rating 3.800002/5Overall Rating 3.800002/5rating 3.800002rating 3.800002
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
98% Would Recommend
Latest Review about 21 hours ago
CLARENCE C. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
My oil change was done with great care and expertise👍🏿
Vehicle: Volkswagen GTI
Service Date: 11/21/2017
Review Created: 11/22/2017 02:36 AM
David B. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said this business provided excellent service.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 11/20/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Roger P. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Roger said he is completely satisfied.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 11/04/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Bruse B. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bruse said this is a good place of business. He just took his wife's vehicle to them. He would like the management to keep focusing on the customers like they do.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 11/04/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
DWIGHT W. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good people and knowledge to repair car."
I have used them now for several years and will continue to use their services to keep my vehicles running.
Vehicle: Ford Ranger
Service Date: 11/16/2017
Review Created: 11/19/2017 06:56 AM
Russ P. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Russ said the service was good.
Category: Service
Service Date: 11/13/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
RUSS S. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful folks working there!"
They are the best. Great service, quick with feedback, prompt service, and always a complete job done right the first time at a fair price. They always go out of there way to make sure everything is done right and verify that the problem is truly fixed!
Vehicle: Chevrolet TrailBlazer
Service Date: 11/16/2017
Review Created: 11/16/2017 08:17 PM
SHELDON B. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy customer"
Always a pleasurable experience. Value and customer service are outstanding.
Vehicle: Mercedes-Benz C-Class
Service Date: 11/15/2017
Review Created: 11/16/2017 05:25 AM
Greg T. on 11/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Greg said he was quoted an initial price but the price he was charged was something else. They stood by their work.
Vehicle: Mercedes-Benz C240
Category: Service
Service Date: 11/08/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
James W. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said the staff was nice and courteous. The customer service and the work were very good.
Vehicle: Volvo S60
Category: Service
Service Date: 11/07/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Theo K. at Theo's Automotive responded on 11/15/2017

Mr. james,
Your review is greatly appreciated.
Thank you, Theo

THOMAS M. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"1st class"
Got an emissions test in less than 30 minutes without an appointment.
Vehicle: Ford Taurus
Service Date: 11/09/2017
Review Created: 11/09/2017 09:01 PM
Theo K. at Theo's Automotive responded on 11/10/2017

Mr. Thomas,
Thank you for your review.
Theo

JUDY W. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance service - oil change"
Theo's Automotive is always efficient and gets the job done. I always make an appointment and am taken care of at that time. Your people are friendly and knowledgeable. The waiting area is comfortable and clean with coffee and water available. it is a pleasure to do business with you.
Vehicle: Hyundai Sonata
Service Date: 11/08/2017
Review Created: 11/09/2017 04:34 AM
Theo K. at Theo's Automotive responded on 11/09/2017

Judy,
Your review is greatly appreciated. Thank you very much.
Theo

Mike S. on 11/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Mike said there are a couple of minor items that he needs to have the staff fix.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 10/16/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Theo K. at Theo's Automotive responded on 11/10/2017

Mr.Mike
Thank you for your review.
Theo

ANICE P. on 11/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Scheduled maintenance on my car."
Was able to make a last-minute appointment with no problems. I waited for my car and it was ready within an hour and a half. Everyone is always pleasant no matter what time of day you go there. I’ve been going to Theos for almost 20 years now and I am never disappointed in the service that I received. I have recommended several Friends and they are all satisfied with the service they have received.
Vehicle: INFINITI QX50
Service Date: 11/01/2017
Review Created: 11/04/2017 03:37 PM
Theo K. at Theo's Automotive responded on 11/07/2017

Mrs. Anice,
As always your business and reviews are greatly appreciated. Thank you very much for being loyal and dedicated customer and friend.
Theo

LAMAR B. on 11/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"91 Corvette--Boman"
The good....New tires big improvement over old ones. Transmission shifts much better.
Not so good.... Both rear turbine wheels installed "backwards" and one lugnut cover broken off.
Vehicle: Chevrolet Corvette
Service Date: 10/23/2017
Review Created: 11/04/2017 09:46 AM
Theo K. at Theo's Automotive responded on 11/07/2017

Mr. Lamar,
Thank you for your review. Your comments are noted.
Theo

Angelo L. on 11/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Angelo said this business provided great service. They were very friendly and the experience was fairly decent.
Vehicle: Cadillac Escalade ESV
Category: Service
Service Date: 11/01/2017
Review Created: 11/03/2017
This review was collected via phone interview by Customer Research Inc.
Theo K. at Theo's Automotive responded on 11/09/2017

Mr. Angelo,
Thank you very much for your review.
Theo

Glenn W. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Glenn said this business did a good job.
Vehicle: Ford F-150
Category: Service
Service Date: 10/31/2017
Review Created: 11/02/2017
This review was collected via phone interview by Customer Research Inc.
Theo K. at Theo's Automotive responded on 11/10/2017

Mr. Glenn,
Thank you for your review.
Theo

GEORGE A. on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"On Time Delivery"
Left my work truck, a 2003 Ford Ranger, for correction of rough idle, rough cold start and check engine light "on". Truck has over 200K on it and is critical to function properly so I can work. Repairs were done expeditiously and allowed me to go back to work. Well done Theo's and "Thanks".
Vehicle: Ford Ranger
Service Date: 10/31/2017
Review Created: 11/01/2017 04:11 PM
Theo K. at Theo's Automotive responded on 11/07/2017

Mr. George,
Your review is greatly appreciated.
Thank you, Theo

DARRYL J. on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service!!!"
Great repair shop for any vehicle
Vehicle: GMC Terrain
Service Date: 10/26/2017
Review Created: 11/01/2017 07:48 AM
Theo K. at Theo's Automotive responded on 11/07/2017

Mr. Darryl,
Your review is greatly appreciated.
Thank you, Theo

BOB B. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Not Just an oil change"
Adding an additive suggested by the service desk manager Jim made all the difference. My 2003 BMW uses no oil in between oil changes! So pleased!
Vehicle: BMW 3 Series
Service Date: 10/30/2017
Review Created: 10/31/2017 03:29 AM
Theo K. at Theo's Automotive responded on 11/07/2017

Mr. Bob,
Your review is greatly appreciated.
Thank you, Theo

Displaying Review 1 - 20 of 1134 in total