ReScore Reviews™ (5)
Thank you for taking the time to recommend our business. It was a pleasure meeting you and please remeber us for any of your auotmotive needs!
We are always thankful to our wonderful customers who take the time to write a five star review for our shop. Thank you! And our apologies that you had to bring your vehicle back in - but I am glad we were able to correct the problem.
Mr. Owens, I apologize for the lack of communication and that you feel this way. I am currently out of town - however, will be contacting my front office staff to address this with them. If there is anything you need in the future we will make sure to follow up with proper communication. Again, my apologies.
Thank you for taking time to write a 5 star review! We love to hear stories of those who follow the shop through the years. We are honored that you have entrusted us to take care of your automotive needs.
A special thank you for a great review. We love to hear the feedback from our long-standing customers. Providing the very best in automotive care is our primary goal, and we are thrilled your experience with our business has been a good one.
Thank you from the entire staff at Theo's Automotive! From the front office to the technicians, we always want to make your automotive experience approachable and affordable.
A special thank you for such a great review. We love to hear the feedback from our valued customers, and are humbled by your kind words. Being the very best in automotive repair is our primary goal, and we are thrilled your experience with our shop has been a good one!
We would like to send a special thank you for such an outstanding review! We love to hear the feedback from our valued customers and we are pleased that you had wonderful experience at our shop. It was our pleasure meeting you and hope to continue to care for vehicles in the future!
A special thank you for such a great review. We love to hear the feedback from our valued long-standing customers. Providing you with optimal automotive care throughout the years truly been our pleasure. Being the very best in the automotive industry is our primary goal, and we are thrilled your experience with our shop has been a good one.
I have already recommended Theo’s to friends.
Thank you for rating our office with an impressive 5 STARS! We are humbled by your kindness and will strive to continue a certain standard of quality in our automotive shop. We are thrilled that you have found us and continue to bring your vehicles for us to work on and a huge thank you for the recommendations. Welcome to our customer family!
We would like to send a special thank you for such an outstanding review! We love to hear the feedback from our valued customers and we are pleased that you have had wonderful experiences at our shop.
I, along with our entire team, would like to personally thank you for such a wonderful review! We love to hear the feedback from our valued customers and we are very pleased that you were satisfied during your visit. We are thrilled that you found us and please remember us for any of your automotive needs!
We are beyond appreciative of the kind thoughts you've expressed about our shop. We truly can not thank you enough. It has been a pleasure welcoming you to your automotive family this year and are excited to continue to provide you excellent service!
As always, it was a pleasure doing business with you! Thank you for your continued years of business!
It was wonderful meeting you! Thank you for your review and please remember that we are here for any and all of your automotive needs should any more arise. Welcome to our automotive family!
Thank you for the five star recommendation! I do apologize that the work was not completed within the scheduled day, but thank you for being understanding when we had to re-order your part and wait a bit longer.
Now as far as Mercedes Benz is concerned, once again I was the one who made the comment to your mechanic that at one time MB service manager had said that this was an issue with this model. The MB service manager knew my vehicle was not leaking oil and in fact just told me to keep an eye on it which I did whenever I took the car there for routine Service A or B maintenance. The point I am making is that this car did not leak oil until I brought it to your shop.
To tell me that that's just the way it goes and all mechanical things have a life span is hard to take! I understand you being protective of your business and I would do the same thing but I'm here to tell you that I have no reason to lie to you or anyone else. I ran a business as well and when we as an organization ran into these type of situations it is best to listen to your customers. Now I ask you if our rolls were reversed and you had me fix something that I did, and you continued to have problems with it when you had no problems before I worked on your product would you be satisfied? I don't believe you would!
Lastly, I was not looking for compensation for the repairs your company made on the supposed transmission hoses leaks. I was suggesting that since your company worked on not once but four separate times on my vehicle that not a single solution prescribed and paid for addressed the oil leak!
Thank you for the recommendation and repeat business!
We like to make sure that our customers understand what is going on with their vehicles so they can make informed decisions about what to do. We take pride in being honest and keeping our customers satisfied. Thank you for taking the time to write us a review and remember we are here for all your automotive needs!