Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

499 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
98% Business Response
Latest Review about 1 hour ago

Reviews


DJ
Dominic J.
Heyburn, ID
MINI Cooper Coupe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/09/2019 Category: Service
Dominic said the business was good, but it took longer than he expected.
This review was collected via phone interview by Customer Research Inc.
JEREMY K., General Manager from Eurosport (Mercedes, BMW, Mini, Porsche) responded on 07/11/2019

Dominic, thank you for the review. We had left a message. Sorry it did not reach you. At your next appointment we will make sure we have the contact information we need to get in touch with you sooner. We appreciate your business. 


RS
Roger S.
Emmett, ID
MINI Cooper Hardtop
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/02/2019 Category: Service
Roger said the service was fine but he thought 7 days to do the job was too long.
This review was collected via phone interview by Customer Research Inc.
JEREMY K., General Manager from Eurosport (Mercedes, BMW, Mini, Porsche) responded on 07/08/2019

Roger, thank you for the review. June is a very busy month for us. I appologize we did not meet your expactations and timeline for completion. I will speak with the service team and see what we can do to improve here. 


WG
WALT G.
Boise, ID
Porsche Boxster
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2019
Boxster annual service
good job as always, though I wish you could have gotten all that mouse nest out of there. Thanks for taking it back in and at least trying!
JEREMY K., General Manager from Eurosport (Mercedes, BMW, Mini, Porsche) responded on 05/20/2019

Walt, thank you for the review. I spoke with the tech and we will be sure to address these things a little more proactive. Thank you for your review and referrals. 


SK
STEVE K.
Wrightwood, CA
MINI Cooper Hardtop
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2019
Bar-none the people. They really care. Christian and Eric are both completely helpful. They express the need to make sure you are satisfied!
It is easy to use this business. What they say they do, what they do is excellent quality! I highly recommend the store!
JEREMY K., General Manager from Eurosport (Mercedes, BMW, Mini, Porsche) responded on 05/09/2019

Thank you for your review Steve. We appreciate your business and referrals. Have a great summer. 


JT
Joann T.
Nampa, ID
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/08/2019 Category: Service
Spoke with Max. He said he thought the staff was trying to increase the work that needed to be done.
This review was collected via phone interview by Customer Research Inc.
JEREMY K., General Manager from Eurosport (Mercedes, BMW, Mini, Porsche) responded on 01/11/2019

Thank you for the review Max. I will speak with the Service Team. If you have any questions or concerns feel free to call, text or e-mail me 208-323-1450 or jeremy@eurosportboise.com .


CA
Crystal A.
Emmett, ID
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/08/2019 Category: Service
Crystal said there was a scratch on the tint on the windshield.
This review was collected via phone interview by Customer Research Inc.
JEREMY K., General Manager from Eurosport (Mercedes, BMW, Mini, Porsche) responded on 01/11/2019

Crystal, thank you for letting us know about the tint issue. The stickers reminders are a low tac glue and should not caused an issue. We will keep an eye on it. Let us know if you have any other questions or concerns. 


AS
Andy S.
Idaho
MINI Cooper Coupe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018 Category: Service
Andy said they're very pleasant and knowledgeable.
This review was collected via phone interview by Customer Research Inc.
JEREMY K., General Manager from Eurosport (Mercedes, BMW, Mini, Porsche) responded on 12/17/2018

Andy, thank you for the review, Happy Holidays. 


SE
Sid E.
Bruneau, ID
Mercedes-Benz 300D
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2018 Category: Service
Spoke with Sid's wife. She said they have used this business for 25 years and now they wont take checks. She sat in the lobby for 2 hours and it was freezing cold. The staff did good work.
This review was collected via phone interview by Customer Research Inc.
JEREMY K., General Manager from Eurosport (Mercedes, BMW, Mini, Porsche) responded on 11/26/2018

Sid/Judy, thank you for the review. Sorry about the cold room. We will make some adjustments to the thermostat. Have a great holiday season. 


AM
Anthony M.
Meridian, ID
MINI Cooper Clubman
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2018 Category: Service
Anthony said the service was good.
This review was collected via phone interview by Customer Research Inc.
JEREMY K., General Manager from Eurosport (Mercedes, BMW, Mini, Porsche) responded on 11/03/2018

Thank you for the review Anthony.


JS
John S.
Star, ID
Mercedes-Benz E320
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2018 Category: Service
John said they are good with what they do.
This review was collected via phone interview by Customer Research Inc.
JEREMY K., General Manager from Eurosport (Mercedes, BMW, Mini, Porsche) responded on 11/03/2018

Thank you for the kind word John.


LM
Larry M.
Nampa, ID
Mercedes-Benz C300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/11/2018 Category: Service
Larry said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
JEREMY K., General Manager from Eurosport (Mercedes, BMW, Mini, Porsche) responded on 11/03/2018

Thank you Larry.


MC
Meghan C.
Idaho
MINI Cooper Hardtop
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2018 Category: Service
Meghan said the employees don't seem to get things right the first time.
This review was collected via phone interview by Customer Research Inc.
JEREMY K., General Manager from Eurosport (Mercedes, BMW, Mini, Porsche) responded on 10/08/2018

Meghan, We apologize it took a few visits to address the repairs on your vehicle. Our team continues to train and educate. The electrical diagnostic and physical inspections performed were necessary to track down the problems within the fuel system of your vehicle. With each experience we get better. Thank you for your review and referral. 


KW
Kelle W.
Idaho
Mercedes-Benz E-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/22/2018 Category: Service
Kelle said the business did what she asked them to do, in a timely manner. However, she said she requested a part and asked them to look into another noise, but she stated she believes their location was the reason they could not hear the noise.
This review was collected via phone interview by Customer Research Inc.
JEREMY K., General Manager from Eurosport (Mercedes, BMW, Mini, Porsche) responded on 09/25/2018

Kelle, thank you for your review and recommendation. Nate will contact you and schedule a time to revisit the noise. 


LC
Lawrence C.
Garden City, ID
BMW Z3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/23/2018 Category: Service
Lawrence said the staff at this business had a little difficulty getting into his vehicle and they seemed very unfriendly about it.
This review was collected via phone interview by Customer Research Inc.
JEREMY K., General Manager from Eurosport (Mercedes, BMW, Mini, Porsche) responded on 08/28/2018

Lawrence, I would like to appoligize we were unfriendly about our approach to the situation. I have spoke with the staff, it is our job to figure out these little puzzles. Thank you for the review and recommendaiton. 


DF
Darrin F.
Meridian, ID
Mercedes-Benz C300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2018 Category: Service
Darrin said the service at this business was great.
This review was collected via phone interview by Customer Research Inc.
JEREMY K., General Manager from Eurosport (Mercedes, BMW, Mini, Porsche) responded on 08/20/2018

Thank you for your comments and referals Darrin. 


QW
Quinn W.
Idaho
MINI Cooper Hardtop
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2018 Category: Service
Quinn said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
JEREMY K., General Manager from Eurosport (Mercedes, BMW, Mini, Porsche) responded on 08/20/2018

Thank you for your recommendation Quinn. 


DM
Drew M.
Idaho
BMW 5 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2018 Category: Service
Drew said the technician was right on top of everything and getting back to him, but they needed more time than they originally thought.
This review was collected via phone interview by Customer Research Inc.
JEREMY K., General Manager from Eurosport (Mercedes, BMW, Mini, Porsche) responded on 06/20/2018

Thank you for the review Drew, have a great summer. 


SD
Steve D.
Garden City, ID
MINI Cooper Hardtop
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2018 Category: Service
Steve said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
JEREMY K., General Manager from Eurosport (Mercedes, BMW, Mini, Porsche) responded on 06/01/2018

Thank you Steve. 


LJ
Lady J.
Idaho
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/26/2018 Category: Service
Lady said she was happy with the service.
This review was collected via phone interview by Customer Research Inc.
JEREMY K., General Manager from Eurosport (Mercedes, BMW, Mini, Porsche) responded on 05/30/2018

Lady, 

Thank you for the review. Have a great summer. 


PL
Peter L.
Boise, ID
MINI Cooper Hardtop
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2018 Category: Service
Peter said this business is almost perfect. They offer rides, have good knowledge, ability and offer bottled water to their clients.
This review was collected via phone interview by Customer Research Inc.
JEREMY K., General Manager from Eurosport (Mercedes, BMW, Mini, Porsche) responded on 04/24/2018

Thank you Peter, enjoy the beautiful spring we are having!