Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

681 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
100% Would Recommend
Latest Review 5 days ago

Reviews


DS
DAVE S.
Atascadero, CA
Ford Escape
Verified Customer
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10/14/2019
Consistently good, honest, affordable service
Ferrell’s Automotive is the best auto service center in Atascadero; they are professional, honest, and affordable. They’ve never tried to sell me unnecessary work and have done a terrific job of letting me know when a part is wearing and when I’ll need to have it repaired. They do a good job of explaining their work. I recommend them to anyone looking for a good mechanic.

SW
Susan W.
Atascadero, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019 Category: Service
Susan said that the place was the best.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Atascadero, CA
Buick Rainier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019
Trusted!
Once again, I am happy with the service Ferrells provides! Our family has been bringing our vehicles to them for years.

GK
GEORGE K.
Atascadero, CA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2019
Like local businesses been going to Ferrels for years
.....

NS
Nancy S.
Atascadero, CA
Volvo 940
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
Nancy said the mechanics always do a great job and what they say. They are reasonable. She is always happy with the service.
This review was collected via phone interview by Customer Research Inc.

JS
JOHN S.
Atascadero, CA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2019
Quarterly Service
Quarterly service was performed in a very professional manner and completed by the time I was told when I dropped off the car in the morning.

PB
Pam B.
Santa Margarita, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019 Category: Service
Pam said she has nothing but good things to say about the business. She said Eric is the most wonderful person in the whole world. He knows what he's doing and she has been taking her vehicles there for years. She said he tells her when she needs her tires rotated and replaced and he keeps them full of air. He also changes the belts when they need done and she doesn't have to worry about it at all. She said her last problem was with her hybrid vehicle that she had towed to the business and he took total care of it in a week and it had a new battery in it and was out the door. She appreciates him.
This review was collected via phone interview by Customer Research Inc.

RS
ROBYN S.
Atascadero, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019
Thanks
I appreciate the honesty of this shop and the way they put everything into writing. Thanks for keeping my car in good shape!

SM
SUSAN M.
Paso Robles, CA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019
Service you can trust
My scheduled appointment was for 8 am. I arrived on time and they were open and ready to service my car. I didn't have to leave my car for a few hours. My car was ready to go within 40 minutes and it wasn't a rush job. The service Tech was friendly and answered all of my questions.

NT
Norman T.
Atascadero, CA
Oldsmobile Silhouette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019 Category: Service
Norman said he has been with them for 20 years. He is very satisfied with them.
This review was collected via phone interview by Customer Research Inc.

JV
JON V.
Atascadero, CA
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019
Fixed a vexing problem
Was experiencing a random miss-fire that impacted drivability. Ed and his team were able to identify the problem and fix it. Great overall experience. Knowledgeable, honest and reasonable prices. They are my go to auto repair shop. I recommend using Ferrell’s Auto Repair.

CW
Cathie W.
Atascadero, CA
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
Cathie said that the place did good work in a timely manner and for a good price.
This review was collected via phone interview by Customer Research Inc.

MM
Marilyn M.
Atascadero, CA
Subaru Baja
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
Spoke with Marilyn's husband. He said that the place worked on his vehicles and did a good job.
This review was collected via phone interview by Customer Research Inc.

DK
DENISE K.
Atascadero, CA
Scion xA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019
Consistent Excellent Service!
We can always depend on Ferrells to take care of all of our vehicles. They are honest, affordable and timely. They follow through with what they say and complete the work on schedule. Excellent service! Comfortable having them in our town.

BD
BRENDA D.
San Luis Obispo, CA
Land Rover Range Rover Evoque
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2019
Very helpful, friendly, and great customer service
I have recommended to many family and friends.

JB
JAMES B.
Atascadero, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2019
Smog
Ferrell's set the appointment for 9:30 and they were on time and completed with the smog check by 10, paid the bill and left. They always give good service and I recommend to use Ferrell's, as they are honest and only do what is needed for a fair price.

MC
Michael C.
Atascadero, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019 Category: Service
Michael said he has been a customer for years. He said the business is stellar.
This review was collected via phone interview by Customer Research Inc.

FV
FRANK V.
Atascadero, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019
Customer service
Explanations on each repair

DG
DON G.
Atascadero, CA
Audi Q5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2019
76 owner
They are very efficient courteous and great service

MD
MICHELE D.
Santa Margarita, CA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019
Quick and easy
I scheduled my appointment, went in at the time they gave me and within 5 minutes my car was being smogged.

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