Reviews
Verified Customer
Atascadero, CA
Mazda Mazda3
Verified
Long term customer
Listens to customer's concerns, fair estimates, appointments with good follow through. Staff will contact customer promotly if any additions problems noted. Staff lets customer know if not an immediate problem. Uses quality parts. Good knowledgable, friendly staff with years of expertise and customer service.
Recommended
SE
SANDY E.
Atascadero, CA
Honda CR-V
Verified
Best Service in Atascadero
Ferrell’s provides the best service in Atascadero!
Recommended
LG
Laurie G.
Atascadero, CA
Dodge Magnum
Verified
Laurie said the service was very good. She loved her service.
Recommended
This review was collected via phone interview by Customer Research Inc.
LA
Lynn A.
Atascadero, CA
Saturn Aura
Verified
Spoke with Jessica. She said the staff members do really great work. They are quick, friendly, and she has never been disappointed with them. She has always had good service with them, and she wouldn't take her vehicle anywhere else for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
TF
Terry F.
Shandon, CA
Honda Civic Cpe
Verified
Terry said he goes to this business for all his service work. The service was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
DJ
Darren J.
Atascadero, CA
Nissan Frontier
Verified
Darren said they did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
TS
Tommy S.
Atascadero, CA
Honda Pilot
Verified
Tommy said the business was very efficient and they were honest.
Recommended
This review was collected via phone interview by Customer Research Inc.
RH
Rick H.
Templeton, CA
GMC Pickup
Verified
Rick said the business has always been super-helpful and they do a great job. He really appreciates their service.
Recommended
This review was collected via phone interview by Customer Research Inc.
PL
Peggy L.
Santa Margarita, CA
Pontiac Trans Sport
Verified
Peggy said the employees were so nice. They completed service on time. The work was at a fair price.
Recommended
This review was collected via phone interview by Customer Research Inc.
LG
Lynn G.
Templeton, CA
GMC Sierra 1500
Verified
Lynn said the staff is great and they did exactly what they needed to do.
Recommended
This review was collected via phone interview by Customer Research Inc.
JA
James A.
Templeton, CA
Jeep Wrangler
Verified
James said the facility did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
VS
Vicky S.
Pismo Beach, CA
Toyota Prius
Verified
Vicky said her experience with the business was great. The staff were very kind, professional, and she was very impressed with their knowledge about her specific vehicle. They were interested in what she had to say and put no pressure on her. They did a lovely job with the service, she was very happy.
Recommended
This review was collected via phone interview by Customer Research Inc.
NL
NANCY L.
Atascadero, CA
Ford Focus
Verified
Honest, helpful, courteous
I have taken my cars there for years. I find them to be honest and helpful. They always explain everything and they are helpful and courteous. They always do a good job for me.
Recommended
SB
SUSAN B.
Atascadero, CA
Dodge Grand Caravan
Verified
Revue
Always courteous, accommodating and accurately diagnosing my car.
Recommended
JC
JULIE C.
Atascadero, CA
Pontiac Grand Prix
Verified
Strait Shooter
Ferrell's has done work on both my daughter's and my mother's cars. They are both older models and need maintenance and repairs from time to time. Good or bad, I always feel like Eric is being truthful with me and treats me fairly. They also do a really good job and often go above and beyond.
Recommended
DS
Donald S.
Atascadero, CA
Cadillac Fleetwood
Verified
Spoke with Cathy. She said they always do a good job and she has been going to them since 1983.
Recommended
This review was collected via phone interview by Customer Research Inc.
JC
JAMIE C.
Atascadero, CA
Toyota Prius
Verified
Kind Quick Helpful
Everyone was so polite..answered all my questions and even took the time to teach me a few things. Service was fast and for a great price.
Recommended
BS
Bill S.
Templeton, CA
Ford Ranger
Verified
Bill said it was great customer service and the business has a family atmosphere. He enjoys going there.
Recommended
This review was collected via phone interview by Customer Research Inc.
PN
PAM N.
Atascadero, CA
MINI Cooper Hardtop
Verified
Integrity
I was referred to Ferrel’s by Ernie’s Tire King. The first time I needed brakes. And they went the extra mile to stay in contact with Mini Cooper to be sure of exactly what my car needed. Everything they did was perfect. The second time around, my cooling box had cracked and I was out of coolant and had no idea what was truly wrong with my car. Eric the manager is amazing in that he takes every step necessary to be sure that every single thing is looked at and that I would suffer no more threats of my car breaking down. Ferrel’s is by far the best auto shop I have ever had. Their integrity matches their talent. Thank you Eric and Ed.
Recommended
JB
Joe B.
Atascadero, CA
Ford Explorer Sport
Verified
Joe said everything went well.
Recommended
This review was collected via phone interview by Customer Research Inc.