Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

501 Reviews

100% Would Recommend
Latest Review 2 days ago

Reviews


Anonymous avatar
Verified Customer
Atascadero, CA
Mazda Mazda3
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05/22/2018
Long term customer
Listens to customer's concerns, fair estimates, appointments with good follow through. Staff will contact customer promotly if any additions problems noted. Staff lets customer know if not an immediate problem. Uses quality parts. Good knowledgable, friendly staff with years of expertise and customer service.

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SANDY E.
Atascadero, CA
Honda CR-V
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05/13/2018
Best Service in Atascadero
Ferrell’s provides the best service in Atascadero!

LG
Laurie G.
Atascadero, CA
Dodge Magnum
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05/11/2018 Category: Service
Laurie said the service was very good. She loved her service.
This review was collected via phone interview by Customer Research Inc.

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Lynn A.
Atascadero, CA
Saturn Aura
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05/05/2018 Category: Service
Spoke with Jessica. She said the staff members do really great work. They are quick, friendly, and she has never been disappointed with them. She has always had good service with them, and she wouldn't take her vehicle anywhere else for service.
This review was collected via phone interview by Customer Research Inc.

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Terry F.
Shandon, CA
Honda Civic Cpe
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05/05/2018 Category: Service
Terry said he goes to this business for all his service work. The service was good.
This review was collected via phone interview by Customer Research Inc.

DJ
Darren J.
Atascadero, CA
Nissan Frontier
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05/04/2018 Category: Service
Darren said they did a great job.
This review was collected via phone interview by Customer Research Inc.

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Tommy S.
Atascadero, CA
Honda Pilot
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05/04/2018 Category: Service
Tommy said the business was very efficient and they were honest.
This review was collected via phone interview by Customer Research Inc.

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Rick H.
Templeton, CA
GMC Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Rick said the business has always been super-helpful and they do a great job. He really appreciates their service.
This review was collected via phone interview by Customer Research Inc.

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Peggy L.
Santa Margarita, CA
Pontiac Trans Sport
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05/01/2018 Category: Service
Peggy said the employees were so nice. They completed service on time. The work was at a fair price.
This review was collected via phone interview by Customer Research Inc.

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Lynn G.
Templeton, CA
GMC Sierra 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Lynn said the staff is great and they did exactly what they needed to do.
This review was collected via phone interview by Customer Research Inc.

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James A.
Templeton, CA
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
James said the facility did a good job.
This review was collected via phone interview by Customer Research Inc.

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Vicky S.
Pismo Beach, CA
Toyota Prius
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05/01/2018 Category: Service
Vicky said her experience with the business was great. The staff were very kind, professional, and she was very impressed with their knowledge about her specific vehicle. They were interested in what she had to say and put no pressure on her. They did a lovely job with the service, she was very happy.
This review was collected via phone interview by Customer Research Inc.

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NANCY L.
Atascadero, CA
Ford Focus
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04/28/2018
Honest, helpful, courteous
I have taken my cars there for years. I find them to be honest and helpful. They always explain everything and they are helpful and courteous. They always do a good job for me.

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SUSAN B.
Atascadero, CA
Dodge Grand Caravan
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04/27/2018
Revue
Always courteous, accommodating and accurately diagnosing my car.

JC
JULIE C.
Atascadero, CA
Pontiac Grand Prix
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04/12/2018
Strait Shooter
Ferrell's has done work on both my daughter's and my mother's cars. They are both older models and need maintenance and repairs from time to time. Good or bad, I always feel like Eric is being truthful with me and treats me fairly. They also do a really good job and often go above and beyond.

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Donald S.
Atascadero, CA
Cadillac Fleetwood
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04/10/2018 Category: Service
Spoke with Cathy. She said they always do a good job and she has been going to them since 1983.
This review was collected via phone interview by Customer Research Inc.

JC
JAMIE C.
Atascadero, CA
Toyota Prius
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04/06/2018
Kind Quick Helpful
Everyone was so polite..answered all my questions and even took the time to teach me a few things. Service was fast and for a great price.

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Bill S.
Templeton, CA
Ford Ranger
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04/06/2018 Category: Service
Bill said it was great customer service and the business has a family atmosphere. He enjoys going there.
This review was collected via phone interview by Customer Research Inc.

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PAM N.
Atascadero, CA
MINI Cooper Hardtop
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04/03/2018
Integrity
I was referred to Ferrel’s by Ernie’s Tire King. The first time I needed brakes. And they went the extra mile to stay in contact with Mini Cooper to be sure of exactly what my car needed. Everything they did was perfect. The second time around, my cooling box had cracked and I was out of coolant and had no idea what was truly wrong with my car. Eric the manager is amazing in that he takes every step necessary to be sure that every single thing is looked at and that I would suffer no more threats of my car breaking down. Ferrel’s is by far the best auto shop I have ever had. Their integrity matches their talent. Thank you Eric and Ed.

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Joe B.
Atascadero, CA
Ford Explorer Sport
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04/02/2018 Category: Service
Joe said everything went well.
This review was collected via phone interview by Customer Research Inc.

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