Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

547 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
100% Would Recommend
Latest Review 5 days ago

Reviews


DG
DON G.
Atascadero, CA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Don giessinger
Did all repairs in good time and was very happy with all

KG
KEN G.
Atascadero, CA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Ford diesel vacuum pp replacement
Great professional shop. The only way i
See as improvement is for FREE , that's
Not possible. Thanks kg

DR
Dan R.
Atascadero, CA
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Dan said the mechanic was nice and efficient.
This review was collected via phone interview by Customer Research Inc.

EA
Ellen A.
Atascadero, CA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Ellen said the staff was very good prompt and made it very easy.
This review was collected via phone interview by Customer Research Inc.

RN
ROBIN N.
Atascadero, CA
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Very Professional
The repairs to my vehicle were completed as promised. What more can you ask for?

AS
ANN S.
Santa Margarita, CA
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Happy continuous return customers
Very pleased, recently we brought our diesel truck in with an engine that had been disabled by the on board computer. Ferrell's staff diagnosed and fixed quickly and at a cost much less expensive than we had anticipated. Additionally they found a power steering issue that we had no knowledge and fixed it saving us future huge problems. They have been super with a Chevy truck, GMC Yukon and our cute little Mini Cooper. Happy customers, definitely recommend!

AR
ARMANDO R.
Atascadero, CA
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Customer service
Customer service is awesome.

PN
PAM N.
Atascadero, CA
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Rotor review
I was getting vibration on my new rotors and Eric as usual took my car in, had it looked at and reviewed, found a minor rotor flaw and fixed it same day no charge. If I haven’t said it often enough in my reviews, Ferrell’s is definitely the place for all our vehicles. No don’t!!

WW
Wayne W.
Atascadero, CA
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Spoke with Shelby. She said they both were satisfied with the experience and always are pleased with them because they do a good job.
This review was collected via phone interview by Customer Research Inc.

JJ
JOHN J.
Atascadero, CA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
First-rate service every time
As usual, I was in and out of Ferrell's in less than an hour for a complete periodic service (oil change, etc., etc., etc.). All my questions were answered, and they gave me a detailed print-out for a recommended brake service on one of the rear wheels. If I hadn't been a regular at Ferrell's, I would never have known that I was close to running out of brake lining on that side.

JB
Joe B.
Atascadero, CA
Mitsubishi Eclipse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Spoke with Joe's wife. She said that they use this business for service on all of their vehicles.
This review was collected via phone interview by Customer Research Inc.

YH
Yesi H.
Paso Robles, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Yesi said Eric definitely makes it a point to always help out the customer and he will give her a lower price compared to what he originally gave her. She said Eric is good at what he does and as a mechanic she trusts him with her vehicle and trusts that she will get good service.
This review was collected via phone interview by Customer Research Inc.

BM
BOB M.
Paso Robles, CA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018
Great service
Great service, great people. Thank you.

RB
RON B.
Atascadero, CA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
You just expanded, that is great.
I have been with you for the last 18 years. NEVER HAD A PROBLEM WITH YOUR GREAT SERVICE. I have recommended you to our Corvette club members and others. Ron.

RM
Robert M.
California
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Robert said there have never been any problems with the business. They do good work.
This review was collected via phone interview by Customer Research Inc.

BD
BRENDA D.
San Luis Obispo, CA
Land Rover Range Rover Evoque
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018
Brenda Dye
Ferrell's Auto Repair is the best place I have ever taken a vehicle. They are all professional, quick, and knowledgeable at what they do. I normally deal with Eric who is extremely efficient.

TW
Tim W.
Paso Robles, CA
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Tim said he has been a customer for over 20 years. The business is the best facility in the area. The staff members are friendly and the prices are fair. They do good work.
This review was collected via phone interview by Customer Research Inc.

JW
Julie W.
Atascadero, CA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Julie said the business is thorough, considerate and they have quality knowledge.
This review was collected via phone interview by Customer Research Inc.

LH
LORENE H.
Atascadero, CA
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018
Great Service Again
The Service was great as always, and the people that work at Ferrells are the best and very friendly and informative on all aspects of the vehicles they service. This is the only place I will trust my vehicles with.

EP
Eric P.
Atascadero, CA
GMC Sierra 2500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Eric said Ed and Scott were polite. They were helpful. They stayed until they solved his vehicle issue.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 547 in total