Reviews
SN
Sink N.
Rancho Cordova, CA
Toyota Tundra 2WD Truck
Verified Customer
Not a tundra tuner
The staffs are very friendly there. Andrew works @ the front desk. Very knowledgable guy when it comes to cars. Super fun dude to talk to. I find myself talking to the guy for an hour or two when i was there.
Miles is a friendly dude. But I am not very happy with my tune. I have a 2014 tundra with a magnuson supercharger. First initial tune cost me an arm and a leg. He charged me about $300 more compared to other shops. The tune came out very under powered and torque. I came back again with bigger injectors and bigger fuel pump upgrades but he still didn't managed to get my truck tuned. I have spoken to many guys with less modifications than my truck and then still make way more power than me. And they paid less.
In conlcusion I wouldn't recommend Fine Line Imports if you have a Tundra. Again, great guys but I am not happy with my tune. I felt my money was wasted.
Miles is a friendly dude. But I am not very happy with my tune. I have a 2014 tundra with a magnuson supercharger. First initial tune cost me an arm and a leg. He charged me about $300 more compared to other shops. The tune came out very under powered and torque. I came back again with bigger injectors and bigger fuel pump upgrades but he still didn't managed to get my truck tuned. I have spoken to many guys with less modifications than my truck and then still make way more power than me. And they paid less.
In conlcusion I wouldn't recommend Fine Line Imports if you have a Tundra. Again, great guys but I am not happy with my tune. I felt my money was wasted.
Miles H., President from Fine Line Imports responded on 04/28/2020
Hi Sink, we are sorry you feel this way. We were able to make 49 wheel torque and 27 wheel horsepower with the new fuel system; the reason the numbers don't reflect as much change as you'd hoped was that the tires were being scrubbed off the dyno due to slippage! This is pretty good gain considering the tires could not stay on the rollers. Again, as I explained in an email every dyno reads differently. FLI's Mustang Dyno reads between 15-25% LESS then a non load bearing dyno. You have to take every dyno reading off the internet with a grain of salt. We have rarely, if ever, found competitor's (safe) tunes to truly have more power than our results. We also gave you a military discount.
Thank you for your business.
Miles Hechtman
MC
Mark C.
Santa Rosa, CA
Porsche 911
Verified Customer
Qualified technicians
The motec engine management still requires quite a bit of work. It was very alarming to see red hot sparks spewing from my exhaust when I drove it home
I know you guys are honest and genuine and good at what you do but we are not where we need to be
I know you guys are honest and genuine and good at what you do but we are not where we need to be
Recommended
JL
Jet L.
Santa Rosa, CA
Mitsubishi Lancer
Verified Customer
They know what they are dealing with.
Just wanna say thanks for Miles and his crew for taking care of my car. A great customer service and really helpful when not knowing what is going on. Really recommend this place to anyone.!
Recommended
MK
Matthew K.
Sebastopol, CA
Saab 9-2X
Verified Customer
Very nice staff
I didn't have the perfect experience (didn't get my car back on time due to an error), but each person I interacted with was extremely nice, my car is running good, and they identified things that will need attention in the future. I'll definitely be back.
Recommended
SC
Sean C.
Cotati, CA
Subaru BRZ
Verified Customer
Knowledeable expertise and trustworthy
Customer service was well done. Constant delays and unexpected happenings was unfortunate but was compensated appropriately. Will definitely see me again!
Recommended
PL
Phillip L.
Rohnert Park, CA
Subaru Impreza
Verified Customer
Great people
My car left fine but a month later the same issue came up. Trying to see if you guys can contact me and see what you guys can do thanks. 8186312886 Phillip Lam
Recommended
RYAN S. from Fine Line Imports responded on 01/19/2017
Hello Phillip
As we discussd on the phone. We are more then happy to check out your car free of charge. If the cause of the noise is something that is from the work we have done on your car it will be taken care of free of charge. If it is not we will let you know so you can make a informed decision. The first step is getting your car in here for a inspection.
General Manager
Fine Line Imports, Inc.
MN
Mark N.
Petaluma, CA
Subaru Forester (Natl)
Verified Customer
Car drives, sounds better
They did a wonderful job! My car drives better. Is sounding great and uses less fuel. Thank you fine line imports!
Recommended
DL
David L.
Windsor, CA
Subaru WRX
Verified Customer
Great customer service and knowledgeable
Super nice and knowledgeable with excellent products and services. Made me feel comfortable with what is going to be done to my STI to make good reliable power as well as keeping on track with scheduled maintenance.
Recommended
EJ
Eric J.
Santa Rosa, CA
Mazda MX-5 Miata
Verified Customer
Wizards
They make it happen. They’re knowledgeable, patient and thorough. I always bring my Miata to them-for everyone. Great bunch of guys. Wouldn’t take it anywhere else.
Recommended
ED
Eric D.
Petaluma, CA
Subaru Outback (Natl)
Verified Customer
Great experience.
Andrew, Miles and the FLI crew were great. Everyone was friendly, helpful and patient. The end result is exactly what I was looking for. Great job guys.
Thank you,
Eric
Thank you,
Eric
Recommended
BG
Brian G.
Cloverdale, CA
Subaru Outback
Verified Customer
The people who work there
You all were informative, kept in touch, did what we needed, assisted getting car to the dealership.
Thank you
Thank you
Recommended
EJ
Eric J.
Santa Rosa, CA
Mazda MX-5 Miata
Verified Customer
Pro’s
In and out and done correctly. Very good crew. Going back as I’m sold on their commitment to solving problems.
Recommended
CV
Clinton V.
Novato, CA
INFINITI G35 Coupe
Verified Customer
G35 build
FLI had a little bit of a battle with my G35 but they found the sweet spot. They were able to get the right amount of power so that the mandatory dot traction control which you can’t turn off doesn’t freak out when I put her into full boost. I now have a fully built G35 with 9psi Procharger and safe to drive. Thanks Fine line imports. Excited for my next build! Maybe 🤔 an EVO if I can find one with low miles
Recommended
JM
Jeff M.
Rohnert Park, CA
Subaru WRX
Verified Customer
Great Shop!
As a first time customer with Fine Line Imports I was impressed with the staff and quality of work performed on my ‘17 WRX. Andrew and Miles both bring forth a wealth of knowledge and are highly transparent about the services performed and are great guys to talk to regarding performance modifications. I will definitely be bringing my Subaru back for continued services with FLI. Highly recommend this shop for anyone who is looking for top quality service without any catch 22’s.
Recommended
RT
Robert T.
Philo, CA
Subaru Impreza Sedan (Natl)
Verified Customer
Totally Awesome company!!!
Absolutely and completely satisfied with the work all the way through the costumer service we received!👍🏻👍🏻
Recommended
Displaying Review 1 - 15 of 118 in total