Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

679 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


DJ
Debbie J.
Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2019
Always reliable, friendly and at a fair price.
We've been using Foltz's for years and wouldn't go anywhere else. If I ask for something and don't need it done, the guys tell me so. My reaction is always, "Is that all it's going to cost".

AW
Alvin W.
Bel Air, MD
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/28/2019
Andrew and Bill
Hi. Did not replace fog lights as requested. Have to make another trip to your shop to get this done.
AL

MH
Marshall H.
Lincoln Town Car
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/11/2018
My car now has cluk noise in the stering and a clicking noise in the engine. The sreringwas repaired in a previous visit.
My car has a clicking noise in the engine. And a clunking noise in the sterring. You replaced the sterring collum in a previous visit and the intake manifold this last visit. These are new problems, not experienced before this last repair.

DM
David M.
Maryland
Suzuki Grand Vitara
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2018 Category: Service
David said he was quite surprised when he learned after arriving home that his fluids had not been topped off. He and his roommate ended up topping off the fluids. He has never had an oil change at any business that has not topped off the fluids. He does not know if their policy is to not top off, or if the technician forgot to do it.
This review was collected via phone interview by Customer Research Inc.

RN
Richard N.
Kingsville, MD
Chevrolet Equinox
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2018
Car care
Very friendly take good care of my car.

JB
Joe B.
Maryland
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2018 Category: Service
Joe said the staff did a very nice job fixing his vehicle. He was told they were going to call him to inform him on the amount but they never did.
This review was collected via phone interview by Customer Research Inc.

DH
Dave H.
Maryland
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2018 Category: Service
Dave said the employees were very nice and professional. The service was scheduled to take from an hour to an hour and a half. He dropped his vehicle off at 9:30 am. They did not finish until noon. He was not given a reason for the delay.
This review was collected via phone interview by Customer Research Inc.

RS
Robin S.
Maryland
Chevrolet S-10
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2017 Category: Service
Robin said she has used this business for years. The employees know what they are doing.
This review was collected via phone interview by Customer Research Inc.

BF
Brian F.
Maryland
Chevrolet HHR
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/12/2017 Category: Service
Brian said the experience was not the best but it was not the worst.
This review was collected via phone interview by Customer Research Inc.

BG
Bob G.
Maryland
Mazda Tribute
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2017 Category: Service
Bob said this business always does a good job and they are always pleasant to work with. They have always been fair and he trusts them.
This review was collected via phone interview by Customer Research Inc.
Andrew F. from Foltz Automotive LLC responded on 07/04/2017

Thank you for the nice words Bob. Looking forward to seeing you soon.


RO
Rebecca O.
Maryland
Volkswagen Jetta
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2017 Category: Service
Rebecca said this business was very helpful. They got her vehicle back on the road. Their hourly rate is a little high.
This review was collected via phone interview by Customer Research Inc.

PW
Pearl W.
Essex, MD
Buick Century
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/15/2017
I gave it a 4 star because of the people are very nice and didn't charge me a lot for the second time.
I was a little upset cause they didn't fix the problem and I thought maybe since I paid them to fix it I wouldn't have to pay more. I do like the service and they try their best!
Andrew F. from Foltz Automotive LLC responded on 04/20/2017

Thank you for the nice review you have given us. We would rather had been a five star, but the code P0446 - EVAP Vent Control Problem is a hard code to diagnose. Actually majority of the EVAP codes are difficult to diagnose.


CC
Chuck C.
Chevrolet Silverado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/10/2016
The are very professional and accommodating.
The work was done on time and the price was very reasonable.

JM
John M.
Nottingham, MD
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/19/2016
Review Comments
Job was done properly/correctly and on time. We are more than pleased. Thank you.

JB
Jeff B.
Parkville, MD
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2016 Category: Service
Jeff said the service performed on his vehicle was good. He had to bring his vehicle back once. He recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

MC
Mingyu C.
Maryland
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2016 Category: Service
Mingyu said he had to wait until the next day for his vehicle but was told by the business it would be done at noon, that same day. The price of service was different than what was originally quoted.
This review was collected via phone interview by Customer Research Inc.

RO
Richard O.
Maryland
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/22/2016 Category: Service
Richard said his tires were supposed to be inflated to 35 psi and they inflated to 42 psi.
This review was collected via phone interview by Customer Research Inc.

MP
Megan P.
Chevrolet Aveo
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/06/2016
Friendly! Affordable!
When I compare prices, Foltz comes out ahead. They also fix just what I ask them to fix and what needs fixed without giving me a laundry list of things that are wrong. I know there are other things my car needs, and since they don't badger me about them it makes me more likely to return. That's an honest way to do business. And if the work isn't complete or correct, they'll look it over to be sure. And they're always friendly in person and over the phone .

PW
Pearl W.
Essex, MD
Buick Century
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/24/2016
The location is great. The service was good ! My car was done and ready in no time.
I would definitely go back and use this mechanic again and also will tell my friends. Thank you!

RB
Richard B.
Nottingham, MD
Chevrolet Monte Carlo
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2016 Category: Service
Richard said this business is honest and friendly.
This review was collected via phone interview by Customer Research Inc.

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