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472 Reviews

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RH
Roderick H.
Coral Springs, FL
Ford Expedition
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/28/2016 Category: Service
Roderick said he did not like it at all. He got a second opinion on what was going on and he did not want to spend a lot of money. He spent over $600 for a fuel pump and he could have spent half of that.
This review was collected via phone interview by Customer Research Inc.
Nicolas G., owner from Foreign And Corvette Repair World responded on 07/29/2016

when this vehicle came in to our shop it was in very bad shape needing many repairs. informed customer of price before we did any repairs. half of the price that was given to them was the cost of the part. the rest was labor in which we use a national accredited labor guide. this was a fair price done with the customers authorization. no diagnostic charges were assessed. also we conducted a full safty check and found many other severe issues with the vehicle which we informed the customer of, gave estimates on all faulty components and informed the customer that the cost to repair vehicle was to much and to look into getting something else. prices for the repairs were as follows: fuel pump part - $292.39 for a complete fuel pump module(not just a pump), fuel filter - $7.55, and labor on pump was 2.4 hours which at $95 an hour came out to be 228.00 and labor for the filter was .6 of an hour which came out to be $57.00. theis are all very fair prices as i called to many different parts stores to get the lowest price for the customer. we are a professional repair shop that does not do hack jobs at half price just so the customer can come back several weeks later with the same problem.


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