Future Hyundai of Concord


Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

1295 Reviews

ReScore Reviews™ (41)

ReScore
Overall Rating 4.7073161/5Overall Rating 4.7073161/5Overall Rating 4.7073161/5Overall Rating 4.7073161/5rating 4.7073161
Original
Overall Rating 2.39024/5Overall Rating 2.39024/5rating 2.39024rating 2.39024rating 2.39024
95% Would Recommend
100% Business Response
Latest Review about 4 hours ago
Lauren M. on 01/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly"
Good
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 10:04 PM
John G. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
They do a great job at Future Hyundai of Concord. Very happy we got our car here and service is great, fast and friendly.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/17/2018 02:44 PM
Eugene W. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Service Rep"
Always so Friendly and caring
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 10:45 AM
Verified Customer on 01/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"recent service"
recall services and oil change performed; major service postponed.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 10:23 AM
Thomas S. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Smart, courteous, efficient"
Everything you want a service dept. to be.
Vehicle: 2017 Hyundai Sonata Plu
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 10:08 AM
Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Standard oil change on my car care maintenance plan"
My appointment was confirmed and my car was done in about 75 minutes. I waited and received a call and text when car was done which I really appreciated. Friendly service in the office too.
thanks
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 09:45 AM
Leann M. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
I have been seeing Future Hyundai of Concord since I moved here 3 years ago. They have been great!
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 09:42 AM
John S. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"60000 mile service "
Timely professional service. Pleasant, friendly stafff
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/16/2018 01:39 PM
Lexus C. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service department "
always helpful and very friendly
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 01/04/2018
Service Type: Repair
Review Created: 01/15/2018 10:57 AM
Brad F. at Future Hyundai of Concord responded on 01/15/2018

Thank you so much for the positive feedback. We really appreciate your comments and hope to see you again.
Thanks again.

Brad Fourmet

Future Hyundai of Concord

925-688-1655
Eduardo C. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
As always, your people are courteous and do excellent satisfactory job.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/14/2018 02:37 PM
Brad F. at Future Hyundai of Concord responded on 01/15/2018

Thank you so much for the positive feedback. We really appreciate your comments and hope to see you again. 
Thanks again.

Brad Fourmet


Future Hyundai of Concord

925-688-1655
Paraskevas S. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Maribel is always so helpful and pleasant. The service is always excellent and our car is ready when they say it will be.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/05/2018
Service Type: Repair
Review Created: 01/13/2018 09:46 AM
Brad F. at Future Hyundai of Concord responded on 01/15/2018

Thank you so much for the positive feedback. We really appreciate your comments and hope to see you again.
Thanks again.

Brad Fourmet

Future Hyundai of Concord

925-688-1655
Colleen M. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Wonderful
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/12/2018 10:59 AM
Brad F. at Future Hyundai of Concord responded on 01/15/2018

Thank you so much for the positive feedback. We really appreciate your comments and hope to see you again.
Thanks again.

Brad Fourmet

Future Hyundai of Concord

925-688-1655
Andrew A. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Future Hyundai Concord CA"
Great Customer relation. Great service!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/12/2018 10:04 AM
Brad F. at Future Hyundai of Concord responded on 01/15/2018

Thank you so much for the positive feedback. We really appreciate your comments and hope to see you again.
Thanks again.

Brad Fourmet

Future Hyundai of Concord

925-688-1655
Verified Customer ReScore Review on 01/16/2018
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Not sure how the one star came up. "
I am not sure how one star came up. I love bringing my car to Hyundai. I had a couple suggestions as to how to streamline work and was listened to. Brad informed me that customers had to " ok" work to be done on the day service was to be performed. Everything about their service is 5 star!!!!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/11/2018 07:22 PM

Overall Rating 1/5rating 1rating 1rating 1rating 1
"Very satisfied"
Friendly. Work with timeline to finish service. Quality work.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/11/2018 07:22 PM
Brad F. at Future Hyundai of Concord responded on 01/12/2018

I wanted to start by apologizing for the missing sticker and is something i will remedy immediately even if i need to deliver the sticker myself. I have to admit when I read the tittle of the review I didn't expect a 1 star rating. I would love to speak with you about your prevoius visit and hope that we can get any concerns resolved asap and get a sticker to you. Thanks again and hope to speak with you soon. 

 

Brad Fourmet

Future Hyundai of Concord

925-688-1655
Richard M. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Have had my car for two years purchased from this dealer. Find service most excellent. They offer appointments where you can wait rather than dropping off and returning at end of day. Location is excellent as several stores within a couple of blocks.
Vehicle: 2016 Hyundai Sonata Plu
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/11/2018 06:33 PM
Brad F. at Future Hyundai of Concord responded on 01/15/2018

Thank you so much for the positive feedback. We really appreciate your comments and hope to see you again.
Thanks again.

Brad Fourmet

Future Hyundai of Concord

925-688-1655
Lynn M. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"efficient processing of paper work. pleasant and inviting attitude on all folks I encountered."
I've taken my Hyundai to this dealer for warranty work. The experience has always been more than satisfactory.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/11/2018 01:23 PM
Brad F. at Future Hyundai of Concord responded on 01/15/2018

Thank you so much for the positive feedback. We really appreciate your comments and hope to see you again.
Thanks again.

Brad Fourmet

Future Hyundai of Concord

925-688-1655
Stefanie B. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"efficient"
Always friendly and efficient service :)
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/11/2018 11:37 AM
Brad F. at Future Hyundai of Concord responded on 01/15/2018

Thank you so much for the positive feedback. We really appreciate your comments and hope to see you again.
Thanks again.

Brad Fourmet

Future Hyundai of Concord

925-688-1655
Brian B. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Very helpful staff. They do great work.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/11/2018 11:15 AM
Brad F. at Future Hyundai of Concord responded on 01/15/2018

Thank you so much for the positive feedback. We really appreciate your comments and hope to see you again.
Thanks again.

Brad Fourmet

Future Hyundai of Concord

925-688-1655
Nicholas N. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly and knowledgeable people"
I have full confidence that I am being given correct advice and that the mechanics know what they are doing.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/11/2018 11:14 AM
Brad F. at Future Hyundai of Concord responded on 01/15/2018

Thank you so much for the positive feedback. We really appreciate your comments and hope to see you again.
Thanks again.

Brad Fourmet

Future Hyundai of Concord

925-688-1655
Dru R. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service "
Marvel and co workers were awesome
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/11/2018 09:41 AM
Brad F. at Future Hyundai of Concord responded on 01/15/2018

Thank you so much for the positive feedback. We really appreciate your comments and hope to see you again.
Thanks again.

Brad Fourmet

Future Hyundai of Concord

925-688-1655
Displaying Review 1 - 20 of 1295 in total