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G & G Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(247 Reviews)
78
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
2
Total ReScores
4.5
ReScore Average
78
Net Promoter Score ®

Business Details

About

G & G Hyundai is part of the G & G Car and Truck Supercenter located in Dodge City, KS. Our Service Center is fully equipped to take care of all of your vehicle repair and maintenance needs. Call us today to schedule an appointment. We look forward to seeing you soon! G & G Hyundai is part of the G & G Car and Truck Supercenter located in Dodge City, KS. Our Service Center is fully equipped to take care of all of your vehicle repair and maintenance needs. Call us today to schedule an appointment. We look forward to seeing you soon!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(620) 225-4126

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
7:30 AM - 12:00 PM
Sun
closed
* No Time Zone provided
404 South Second Avenue Dodge City, KS 67801
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(247 Reviews)

GB
gravatar
Galen B.
Liebenthal, KS
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/12/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Service department
Service department needs improvement
Recommended
Traci W., Advertising and Marketing Manager from G & G Hyundai responded on 06/14/2021 12:52 PM

I am sorry that we were not able to foresee which part would be necessary to fix your vehicle.  Your hatch has two different lifts and we had to diagnose which lift was causing the concern before we could order the part.  It isn't feasible to keep all parts in stock when they so frequently become obsolete with new models coming out all the time.  I know you were frustrated and sincerely apologize for the inconvenience.  We very much appreciate your business and thank you for your feedback.   Traci Wentling

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