Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

193 Reviews

99% Would Recommend
76% Business Response
Latest Review 5 days ago

Reviews


AD
Alexandra D.
Seattle, WA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Alexandra said the business is so nice.
This review was collected via phone interview by Customer Research Inc.

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Edward R.
Seattle, WA
Buick Lucerne
Verified Customer
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12/08/2018
Excellent service.
Set up appointment for oil and lube job with a time stipulation. The oil and lube was completed plus a complete inspection of my car. It was also ready to roll on the designated time that I asked for.

HD
Henery D.
Seattle, WA
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018 Category: Service
Henery said that the business was personable and friendly.
This review was collected via phone interview by Customer Research Inc.

LP
Lisa P.
Seattle, WA
Ford F-150
Verified Customer
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11/17/2018
Great Service
Have been using Gary's for years, with multiple vehicles. Service is excellent and reliable. Have always trusted them and will continue to use this company.

DF
Danial F.
Seattle, WA
Mazda Protege5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Danial said he is honest and very good at what he does.
This review was collected via phone interview by Customer Research Inc.

LA
Les A.
Seattle, WA
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Les said he has been extremely happy with the service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Seattle, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Best Auto Repair Shop
Gary's is always fast, thorough, safe, honest and terrific mechanics!!

CM
Camila M.
Seattle, WA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Camila said she isn't having any more issues with the battery, and the service was great and quick. It was a great experience.
This review was collected via phone interview by Customer Research Inc.

JH
Jan H.
Seattle, WA
Nissan Murano
Verified Customer
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11/02/2018
Gary's is The Best!
My car, parked in the underground parking garage at Trader Joe's, had a completely dead battery when I came back to get it. I had no idea what was wrong, and I was worried it would have to be towed which would have been very expensive out of that garage. I went to Gary's to ask their suggestion. They sent me with one of the mechanics who was doing a test drive of a car they were working on and sent him with me to the TJ's garage. He was able to start my car! Yippeee. I drove to Gary's and left it there to be checked out. For some mysterious reason, the battery had just died, so they charged it up and charged me $0!!! Gary's saved the day.

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Samantha c.
Seattle, WA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Sam said she had no problems with the service.
This review was collected via phone interview by Customer Research Inc.

CS
Cavin S.
Seattle, WA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Cavin said the business was really good.
This review was collected via phone interview by Customer Research Inc.

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Holly B.
Seattle, WA
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Holly said the business did a great job. The staff are honest, nice, and friendly.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Seattle, WA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Fantastic service!
Awesome neighborhood service! Friendly and helpful.

DH
Dan H.
Seattle, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Dan said the service was good.
This review was collected via phone interview by Customer Research Inc.

TB
Thomas B.
Seattle, WA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Thomas said the customer service is very good. The staff is very up-front and very polite to work with.
This review was collected via phone interview by Customer Research Inc.

AH
ANN H.
Seattle, WA
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Great communication.
Customer service was excellent. Thank you.

SF
Sue F.
Seattle, WA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Great Work, Great Guys @ a Great Price!
As always, the work was done right by these awesome guys in the hood!

DD
Dave D.
Seattle, WA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Great Service - always at a fair price!
Always quality service!
Always keeping driver and passenger safety in mind.
Always great communication.
No upselling - Gary's does what is necessary and at a very fair price.
COMPLETLY trustworthy and helpful!

CT
CAROL T.
Seattle, WA
Honda Civic
Verified Customer
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10/10/2018
Flexible confident kind
Gary’s was recommended to me by a friend who raved about their kindness and honesty. I walked in and explained my car issue and the mechanic looked at it right away. They ordered the part and set up my appointment. In the meantime they checked on another car concern i had and it explained the options for repair. They were clear and concise with no hard sell. My estimate was accurate and the the repair was was finished on time.

AP
ARTHUR P.
Seattle, WA
Mazda 626
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
I'm glad they were close by.
I'm glad that Gary's Greenwood Auto Repair was close by where I live; I would have to make other arrangements to get home if it was some other place. The professional service was about what I expected. Parts arrived and were installed; coolant checked okay. Did my own test drive on the way home and was satisfied that I had the feel of my Old Car back. I still need more service, so I'll probably be back.

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