Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

114 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 4 months ago

Reviews


TV
Tina V.
Phoenix, AZ
Pontiac Montana SV6
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/30/2017 Category: Service
Tina said the business only fixed one thing because they did not have enough employees. She asked why and was told, they don't want to hire more staff members She used to recommend them but since they told her that statement, she would not recommend them.
This review was collected via phone interview by Customer Research Inc.

DW
Dale W.
Phoenix, AZ
Ford Windstar
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/16/2016 Category: Service
Dale said he initially went to this business because he was having issues with his transmission. It was hard shifting, they found other issues once they put it on the code reader. He is unsure if they actually took his vehicle for a test drive so they could experience what he was experiencing. He is still having the same issue with his vehicle.
This review was collected via phone interview by Customer Research Inc.

AM
Arnold M.
Arizona
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/26/2016 Category: Service
Arnold said everything is okay now.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/26/2016 Category: Service
Arnold said, besides the wait time, this business did a fine job providing service to his vehicle.
This review was collected via phone interview by Customer Research Inc.
Joe W., Owner from Gearhead Auto Center responded on 01/29/2016

Arnold was contacted and stated that it was because the parts distributor took so long to get the part and it was the wrong part they delivered. He came in for an oil change today and we made sure he had a hot coffee and some hot apple pie. He left very satisfied. Thank you Arnold.

Joe


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