Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

270 Reviews

97% Would Recommend
Latest Review 28 days ago

Reviews


JH
Jason H.
New Orleans, LA
Acura RSX
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/26/2018 Category: Service
Jason said the service was good.
This review was collected via phone interview by Customer Research Inc.

AT
Alan T.
Kenner, LA
Mercedes-Benz C280
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/05/2018 Category: Service
Alan said he was happy with the service.
This review was collected via phone interview by Customer Research Inc.

DB
Dylan B.
Metairie, LA
Dodge Challenger
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/08/2017 Category: Service
Dylan said this business did a good job. He didn't have to wait long.
This review was collected via phone interview by Customer Research Inc.

CN
Chuck N.
Harahan, LA
Honda CR-V
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/28/2017 Category: Service
Spoke with Ann. She said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Harahan, LA
Dodge Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/21/2017 Category: Service
John said he will have to take his vehicle back to the business because the air conditioner was not working.
This review was collected via phone interview by Customer Research Inc.

ER
Elizabeth R.
Metairie, LA
Nissan Versa
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/27/2017 Category: Service
Elizabeth said the service at this business was good.
This review was collected via phone interview by Customer Research Inc.

GL
GREG L.
Metairie, LA
Chevrolet Blazer
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/14/2016
Still having issues
The people at Genes are always wonderful to work with. They are very accommodating. My only problem is that I have brought my truck in twice already to fix a problem, spent about $6,000.00 and I still have the problem. However, everything else they worked on is fine. My Blazer is still stalling out at about 30 MPH. I am trying to bring it back for a third time, but money and time is tight. Greg
David G. from Gene's Automotive Inc.

Greg, we are sorry to hear about the continuing problem with your 1978 Blazer.  Please bring it by when David is in the shop and y'all can go drive it together so you can get it to stall. Please call us when you plan on bringing it so we can be sure the two of you can test drive together so we can take care of the problem.  We appreciate your business and your honest straight forward review.


CC
CHARLIE C.
Harahan, LA
Mazda MPV
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/05/2016
Oil change
Always quick. Appreciate being a valued customer.

MY
Maurie Y.
Harahan, LA
Toyota Camry
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/27/2016 Category: Service
Maurie said he is very happy with his vehicle and thought this business did a good job providing service. Their service was quick and his vehicle is running well now. He thinks this facility has a good warranty. All in all, his experience was fine. They are conveniently located to him and he went right to them. They did some service on his vehicle before which he was satisfied with, and that is why he chose them.
This review was collected via phone interview by Customer Research Inc.

VA
Veronica A.
River Ridge, LA
Jeep Liberty
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2016 Category: Service
Veronica said the business employees were nice but the service was expensive.
This review was collected via phone interview by Customer Research Inc.

ER
Elizabeth R.
Metairie, LA
Nissan Versa
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/25/2016 Category: Service
Elizabeth said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

DD
David D.
Harahan, LA
Ford Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2016 Category: Service
David said this business did a good job. It was not perfect but it was good.
This review was collected via phone interview by Customer Research Inc.

PP
Philip P.
Baton Rouge, LA
Ford Expedition
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/06/2016 Category: Service
Philip said he wanted this business to call him with a price before the repair was done. They did the repair and called him when they were finished with the cost.
This review was collected via phone interview by Customer Research Inc.

MC
Matthew C.
Louisiana
Jeep Wrangler
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2016 Category: Service
Matthew said this business did a very good job and they were inexpensive.
This review was collected via phone interview by Customer Research Inc.

LS
Laurie S.
Harahan, LA
Honda Accord
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/19/2015 Category: Service
Laurie said the service at this business was good. She is a repeat customer.
This review was collected via phone interview by Customer Research Inc.

MK
Michael K.
Metairie, LA
Toyota Sequoia
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2015 Category: Service
Michael said he had to go back to this business after they serviced his vehicle as there was a connector on an unspecified wire that was not all the way on, but he would go back to them again.
This review was collected via phone interview by Customer Research Inc.

KW
Kurt W.
New Orleans, LA
Kia Optima
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/29/2014 Category: Service
Kurt is a completely satisfied customer.
This review was collected via phone interview by Customer Research Inc.

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