97% Would Recommend
Latest Review 1 day ago
RICHARD P. on 10/19/2017
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"work done well"
The work was done very well and the price was fair. I have already told some of my friends that this place is a find.
Vehicle: Pontiac Sunbird
Service Date: 10/16/2017
Review Created: 10/19/2017 11:23 AM
LISA J. on 10/12/2017
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"Great service at a fair price"
Got my rear rotors and pads done in a timely manner and at a fair price!
Vehicle: Hyundai Veracruz
Service Date: 10/10/2017
Review Created: 10/12/2017 05:41 PM
John B. on 10/12/2017
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John said he would recommend this business for service.
Vehicle: Dodge Pickup
Category: Service
Service Date: 09/25/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
HEATH B. on 10/10/2017
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"1968 Firebird"
They have excellent customer service and took great care of my car. I was in and out in just over a day and everything done very well.
Vehicle: Pontiac Firebird
Service Date: 10/06/2017
Review Created: 10/10/2017 07:06 AM
Cosme C. on 10/07/2017
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"Best customer service!"
Have taken all our vehicles to them. They are great at explaining the problem and getting it done at the best price.
Vehicle: GMC Yukon XL
Service Date: 10/05/2017
Review Created: 10/07/2017 01:04 PM
CAMERON M. on 09/28/2017
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"Excellent as always!"
Excellent and honest. Great and experienced mechanics. Thank you.
Vehicle: Dodge Ramcharger
Service Date: 09/27/2017
Review Created: 09/28/2017 10:05 AM
JOSEPH S. on 09/23/2017
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"fast great service"
Andrew kicked it on the custom exhaust on the M3- sounds like a beast
Vehicle: BMW M3
Service Date: 09/18/2017
Review Created: 09/23/2017 09:02 AM
CRAIG N. at Genes Muffler responded on 09/26/2017

Thank you so much for coming in to see us! We look forward to seeing you soon.

-Gene's Auto

Tom K. on 09/15/2017
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"Great people to deal with"
.They know car and how to fix them. Tom Karges
Vehicle: Toyota Camry Solara
Service Date: 08/07/2017
Review Created: 09/15/2017 07:53 AM
John P. on 09/12/2017
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John said the business provides good work for a good value. Everything they have done is working well, and they are honest.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 09/08/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
CRAIG N. at Genes Muffler responded on 09/14/2017

Thank you John for the wonderful review. We look forward to seeing you soon!

Thanks,
Genes Auto

JON R. on 09/08/2017
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"Craig and staff are great."
Very friendly and professional...highly recommend.
Vehicle: Nissan Pathfinder
Service Date: 09/07/2017
Review Created: 09/08/2017 11:47 AM
CRAIG N. at Genes Muffler responded on 09/14/2017

Jon, Thank you for the great review! We look forward to seeng you soon.

Genes Auto

Vick G. on 08/28/2017
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Spoke with Nick. He said the staff were very friendly. He would recommend them for service.
Vehicle: Mazda Mazda3
Category: Service
Service Date: 08/18/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Travis L. on 08/28/2017
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Travis said he liked this business' customer service. He also mentioned that they were timely, inexpensive, and affordable.
Vehicle: BMW 3 Series
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Corey S. on 08/28/2017
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Corey said the employees did exactly what he wanted them to do and they did a good job.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
CRAIG N. at Genes Muffler responded on 09/14/2017

Thank you Corey!! It was a pleasure working with you and we hope to see you soon.

Genes Auto

Joaquin S. on 08/28/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Joaquin said he took his vehicle to this business for a muffler or muffler system and they told him it would cost about $500. When he went to pick it up the bill was about $875.00. He does not know why it was so much. He just paid the bill but he will not return.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 08/18/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
CRAIG N. at Genes Muffler responded on 09/14/2017

Joaquin, I apologize that you feel like you had an unpleasant experience here at Genes. Please give us a call so we can discuss this matter furtther.  303-688-9757

Thanks,
Genes Auto 

Jeff S. on 08/17/2017
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Jeff said the employees are professional and he trusts them. This facility is where he intends to bring his vehicle for all future repairs.
Vehicle: Dodge Durango
Category: Service
Service Date: 08/15/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
CJ B. on 08/09/2017
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"Mechanic, Andrew"
competent, honest and friendly
Vehicle: Toyota Tacoma
Service Date: 08/07/2017
Review Created: 08/09/2017 01:53 PM
Mike M. on 08/09/2017
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Mike said he was proud of the outcome.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 08/08/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Andrea R. on 08/07/2017
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Andrea said this business provided great service. The staff were great and she appreciated how they talked to her about what her vehicle needed. They gave her options and she did not feel pushed into anything.
Vehicle: Ford Edge
Category: Service
Service Date: 08/04/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
JOSH h. on 07/29/2017
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"Great service, honest, friendly and local"
.
Vehicle: Jeep Wrangler
Service Date: 07/03/2017
Review Created: 07/29/2017 07:34 AM
Kristi B. on 07/28/2017
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Kristi said they were very nice and it was good customer service.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 07/25/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
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