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Genesis Automotive & RV Repair, Inc.

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(560 Reviews)
-100
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Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
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ReScore Average
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Business Details

About

Genesis has been a locally owned and operated auto repair and maintenance facility since 1993, and provides automotive and recreational vehicle repair on all makes and models, as well as almost any customization. We also work on campers, travel and horse trailers and fifth wheels.

Our ASE Certified Technicians perform all auto repairs
Genesis has been a locally owned and operated auto repair and maintenance facility since 1993, and provides automotive and recreational vehicle repair on all makes and models, as well as almost any customization. We also work on campers, travel and horse trailers and fifth wheels.

Our ASE Certified Technicians perform all auto repairs and services in a 10,000 square foot indoor shop with plenty of space outside to comfortably maneuver your RV. We also offer towing assistance and have financing available for those who qualify. Whether you need your car or RV repaired, we are the last place you will ever need to look and we guarantee our work.

Please call to make an appointment or if you have any questions (253) 473-2336.
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Categories
Auto Repair, RV Repair, Car Maintenance
Contact
(253) 473-2336

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
6220 S Tacoma Way Ste 1 Tacoma, WA 98409-4103
Genesis Automotive & RV Repair, Inc.'s Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(560 Reviews)

DL
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Dave L.
Minneapolis, MN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/25/2020
Beware
Customer beware. I should have been on alert when Chris gave me an estimate before even looking at my RV. I assumed it was a cautious high end worst case estimate, not a base line from which to add on extras.

I think they figured I'd never return anyway as they knew I was from out of state and needed to leave in a few days. Aside from a 30% increase from the estimate, which they said if it were to exceed the estimate they would call. They didn't.

I received my RV with the interior carpet filled with shop floor grease, rugs and bedding topper too. I brought it back and they tried to clean it with strong solvents that didn't work which delayed my trip by 2 days to have it air out.

They jerry rigged the generator muffler hangers with non-OEM products that fell off ($112.85) within a couple hundred miles resulting in a loss of a $169 tail pipe along the highway. Also my bumper fell half off in the same timeframe. I asked for security tapes and intake photos of the rear passenger corner as someone had ripped the bumper off and just set it back on, the brackets were bent. I asked them to ask the service guy who did the grease job on my interior if he had an incident that pulled it off. No comment on that, no security footage, no intake photos of that area of the vehicle. Not saying they did it but... Insurance took care of it.

The air spring bladders in the rear were filled with air for $112.85, which when I do it, it a 5 minute job of a 'puff' of air. I wrongly assumed it would be a courtesy to do it given its simplicity.

There are other issues but this story should be enough. Would I go back? No.
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