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SureCritic / Genesis Of Lexington
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Genesis Of Lexington

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3 Reviews)
71
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Score Details

5 stars
94%
4 stars
2%
3 stars
<1%
2 stars
2%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
71
Net Promoter Score ®

Business Details

Categories
Contact
(859) 263-5880
No Business Hours Provided

Business Hours

* No Time Zone Provided
3340 Richmond Road Lexington, KY 40509
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Service Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3 Reviews)
Write a Review
Recent Reviews
EC
gravatar
Eric C.
Lexington, KY
2017 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2020
verified customerVerified Customer
Category: Service
Great car and great service
Don Franklin Genesis is a terrific place to buy a G80 and have it serviced. That is important to any customer.
Recommended
KRISTINA L B., BDC Service Manager from Genesis Of Lexington responded on 12/29/2020 05:00 AM

Thank you so much for your 5 star rating! We truly appreciate your business, and we look forward to seeing you again soon. Take care, and have a great day!

Kristina Bishop
BDC Service Manager
Don Franklin Lexington Hyundai
8592635020 ext 1805
kristinabishop@donfranklinauto.com
CH
gravatar
Charles H.
Catlettsburg, KY
2019 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2020
verified customerVerified Customer
Category: Service
Cdh
Choices to choose from.
Recommended
KRISTINA L B., BDC Service Manager from Genesis Of Lexington responded on 05/19/2020 05:54 AM

Thank you for your 5 stars! Your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review, and look forward to seeing you again soon! Have a great day!

Kristina Bishop
BDC Service Manager
Don Franklin Lexington Hyundai
8592635020 ext 1805
kristinabishop@donfranklinauto.com
DP
gravatar
Dustin P.
Georgetown, KY
2019 Genesis G70
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/17/2020
verified customerVerified Customer
Category: Service
Friendly staff!
Very friendly staff! Matt Gray made sure I was put into a Genesis loaner when I brought my G70 in for warranty work. My clear coat was peeling on my wheel and he noticed another wheel was peeling so he had two replaced in the same visit!
Recommended
KRISTINA L B., BDC Service Manager from Genesis Of Lexington responded on 03/18/2020 07:30 AM

Thank you for your wonderful feedback! We are happy you found our staff to be so supportive during your experience with us. If you have any further questions, please give us a call. We are always happy to help!
Have a great day! 

Kristina Bishop
BDC Service Manager
Don Franklin Lexington Hyundai
8592635020 ext 1805
kristinabishop@donfranklinauto.com
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