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SureCritic / Genesis Of Southfield
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Genesis Of Southfield

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(32 Reviews)
50
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Score Details

5 stars
78%
4 stars
8%
3 stars
7%
2 stars
3%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
6
Total ReScores™
4.8
ReScore™ Average
50
Net Promoter Score ®

Business Details

Categories
Contact
(248) 354-3300
No Business Hours Provided

Business Hours

* No Time Zone provided
28000 Telegraph Rd Southfield, MI 48034
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Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(32 Reviews)
Write a Review
Recent Reviews
Verified Customer
Howell, MI
2017 Genesis G80
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2021
verified customer Verified Customer
Category: Service
Instant Follow up!
I was contacted by the personal manager of the Glassman Genesis/ Hyundai service dept! All concerns have been taken care of and appreciate the fact that my review was a concern! I look forward to the service that I am accustomed to!
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/23/2021
Category: Service
It’s all about the car - Genesis
Absolutely love this car!
Recommended
Michael G., GM from Genesis Of Southfield responded on 06/23/2021 06:56 AM

Per our conversation,  Thank you for your comments and we look forward to making your next
visit a 5 star experience

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