We are very sorry she had a poor experience, that's not our norm. We are an Honest Family owned busines and strive to provide great service. One of the reasons the car needed to return was due to a unservicable tie rod which was replaced and did need to schedule an allignment and we did drop the ball for that appontment.
Althought we made a scheduling error, we will never misslead, missrepresent or wrong somebody.
I have found them to be very good and honest and I appreciate the work for the most part. I will continue to have my car serviced there and hopefully can give a better review next time.
Pat, you were only scheduled for an oil change! We provide a complimentary detailed multi-point inspection with photos, technician notes and recommendations. We can provide estimates for required repairs.
We performed the service and inspection at a typical 5 star level.
WIFIand tv and kept me informed. I highly recommend Josef and his Team for all service and repairs for your German made cars
I’ll be back!